"Very friendly staff. Hotel is recently renovated. Located near Tanger Outlet Mall. " More
In shopping district
You'll find WonderWorks and Titanic Museum within 3 miles (5 km) of this hotel. Also, Hollywood Wax Museum is within 3 miles (5 km) and Soaky Mountain Waterpark is within 6 miles (10 km).
Free perks
This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like self-serve breakfast and free self parking.
Dec 1, 2023 by Lisa Assistant General Manager
Dear Pam,Wow, wow! Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. It is always great to receive positive feedback from all our guests. We hope to have the pleasure of welcoming you back in the future. Have a wonderful day!
Nov 23, 2023 by Lisa Assistant General Manager
Dear Leane,Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
Oct 6, 2023 by Lisa Assistant General Manager
Dear Mary,Thank you so very much for such great feedback. We are so happy to know you and your family had such a great stay! We are very lucky to have a great housekeeping team that knows how to keep our rooms so clean and comfortable, and our guest service agents are always available with a smile. Thank you again and we look forward to seeing you again soon.
Sep 15, 2023 by Lisa Assistant General Manager.
Wow, wow! We are elated to know that we have provided you with such a wonderful experience during your stay with us. Our staff and team always strive at ensuring that we provide the best customer service to all our guests. We will have the pleasure of hosting you again in the future.Have a superb day!
Apr 13, 2023 by Dorota
Dear Kevin,It was wonderful to have you as our guest. We are thankful for your business and your kind words about our renovations. We hope to see you again soon! Have a fantastic day!
Oct 20, 2019 by Dorota
Dear Guest; Please accept our sincere apologies for any inconvenience you experienced due to issue with the lock. As soon as you reported the problem with the lock we dispatched maintenance to your room. It was then discovered that the entire mechanism of the lock went out and new lock would be needed. At that time you were offered another room - which you turned down. Indeed it took us over 2 hours to fix the lock, but please know it was out of our hands. Again we apologize. Have a great day!
Sep 9, 2019 by GM
Thank you for your review, we appreciate the feedback and will use it to improve.
The following facilities are closed seasonally each year. They will be closed from September 30 to May 20:
Clarion Pointe Sevierville-Pigeon Forge offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Clarion Pointe Sevierville-Pigeon Forge also features a vending machine, laundry facilities, and a television in a common area. Limited free parking is available on a first-come, first-served basis. This Sevierville hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking , Parking (limited spaces)
Clarion Pointe Sevierville-Pigeon Forge offers 70 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free self-serve breakfast daily from 6:30 AM to 9:30 AM.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.