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4.2 out of 5

"Very friendly staff. Hotel is recently renovated. Located near Tanger Outlet Mall. " More

By a verified traveler on Thu 05 Oct 2023

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Hotel Description

Hotel near WonderWorks in Sevierville

In shopping district

You'll find WonderWorks and Titanic Museum within 3 miles (5 km) of this hotel. Also, Hollywood Wax Museum is within 3 miles (5 km) and Soaky Mountain Waterpark is within 6 miles (10 km).

Free perks

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like self-serve breakfast and free self parking.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$60* Per night/room May 12 - May 13

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Clarion Pointe Sevierville-Pigeon Forge ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Clarion Pointe Sevierville-Pigeon Forge

Everyone (10) Couples (4) Family (2)
4 out of 5

Posted by on Nov 9, 2023

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Comment from Hotel Management

Dec 1, 2023 by Lisa Assistant General Manager

Dear Pam,Wow, wow! Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. It is always great to receive positive feedback from all our guests. We hope to have the pleasure of welcoming you back in the future. Have a wonderful day!

4 out of 5

Posted by on Nov 1, 2023

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Comment from Hotel Management

Nov 23, 2023 by Lisa Assistant General Manager

Dear Leane,Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.

4 out of 5
Very friendly staff. Hotel is recently renovated. Located near Tanger Outlet Mall.

Posted by on Oct 5, 2023

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Comment from Hotel Management

Oct 6, 2023 by Lisa Assistant General Manager

Dear Mary,Thank you so very much for such great feedback. We are so happy to know you and your family had such a great stay! We are very lucky to have a great housekeeping team that knows how to keep our rooms so clean and comfortable, and our guest service agents are always available with a smile. Thank you again and we look forward to seeing you again soon.

5 out of 5
Very friendly staff both check in and out!

Posted by , from CUMMING on Sep 12, 2023

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Comment from Hotel Management

Sep 15, 2023 by Lisa Assistant General Manager.

Wow, wow! We are elated to know that we have provided you with such a wonderful experience during your stay with us. Our staff and team always strive at ensuring that we provide the best customer service to all our guests. We will have the pleasure of hosting you again in the future.Have a superb day!

4 out of 5
In process of remodeling and updating. Looking good

Posted by on Apr 13, 2023

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Comment from Hotel Management

Apr 13, 2023 by Dorota

Dear Kevin,It was wonderful to have you as our guest. We are thankful for your business and your kind words about our renovations. We hope to see you again soon! Have a fantastic day!

5 out of 5

Posted by on Oct 19, 2021

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5 out of 5

Posted by on Aug 24, 2021

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5 out of 5

Posted by on Aug 7, 2021

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2 out of 5
Arrived and locks on door didn’t work took then 2and a half hours to fix. Beds are terrible they are to hard. We will not be staying at another sleep inn ever.

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 20, 2019 by Dorota

Dear Guest; Please accept our sincere apologies for any inconvenience you experienced due to issue with the lock. As soon as you reported the problem with the lock we dispatched maintenance to your room. It was then discovered that the entire mechanism of the lock went out and new lock would be needed. At that time you were offered another room - which you turned down. Indeed it took us over 2 hours to fix the lock, but please know it was out of our hands. Again we apologize. Have a great day!

3 out of 5
Elevator is old. Rug inside elevator is extremely dirty. Gives a bad impression. Rooms are clean but bathroom is extremely dated.

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 9, 2019 by GM

Thank you for your review, we appreciate the feedback and will use it to improve.

About the Sleep Inn Sevierville

Location 1020 Parkway, Sevierville, TN 37862

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 30 to May 20:

  • Swimming pool

Property Features

Clarion Pointe Sevierville-Pigeon Forge offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Clarion Pointe Sevierville-Pigeon Forge also features a vending machine, laundry facilities, and a television in a common area. Limited free parking is available on a first-come, first-served basis. This Sevierville hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Clarion Pointe Sevierville-Pigeon Forge offers 70 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free self-serve breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Segway rental/tour nearby
  • Rock climbing nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sleep Inn Hotel Sevierville
  • Sleep Inn Sevierville
  • Sleep Hotel Sevierville
  • Sleep Inn Sevierville Hotel
  • Sevierville Sleep Inn
  • Sleep Inn Sevierville
  • Clarion Pointe Sevierville Pigeon Forge
  • Clarion Pointe Sevierville-Pigeon Forge Hotel
  • Clarion Pointe Sevierville-Pigeon Forge Sevierville
  • Clarion Pointe Sevierville-Pigeon Forge Hotel Sevierville

You should know

  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.