River Terrace Resort & Convention Center

3.5 star property
Resort near Ripley's Aquarium of the Smokies in Gatlinburg

Choose dates to view prices

River Terrace Resort & Convention Center

Photo gallery for River Terrace Resort & Convention Center

Lobby sitting area
Signature Room - 1 King Bed (Newly Renovated) | Balcony
Property entrance
Signature Room - 2 Queen Beds River View (Newly Renovated) | In-room safe, iron/ironing board, free WiFi, bed sheets
Room, 2 Queen Beds, River View | Bathroom | Hydromassage showerhead, hair dryer, towels, soap

Overview of River Terrace Resort & Convention Center

Reviews
7.8

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Pool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Explore the neighborhood

Map
240 River Road, Gatlinburg, TN, 37738
  • Popular LocationRipley's Aquarium of the Smokies4 min walk
  • Popular LocationAnakeesta5 min walk
  • Popular LocationGatlinburg Convention Center8 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)68 min drive

Room options

Signature Room, 1 King Bed, River View

  • 192 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, River View

  • 248 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Signature Room - 1 King Bed (Newly Renovated)

  • 192 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 252 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Signature Room - 2 Queen Beds (Newly Renovated)

  • 252 sq ft
  • Sleeps 4
  • 2 Queen Beds

Signature Room - 2 Queen Beds River View (Newly Renovated)

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

Signature Loft, 1 King Bed with Sofa bed, River View

  • 600 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Gatlinburg

In Gatlinburg .Within a 10-minute walk of the resort, you'll find Ripley's Aquarium of the Smokies and Anakeesta. Great Smoky Mountains National Park and Gatlinburg Convention Center are also within 3 miles (5 km).

What's nearby

  • Ripley's Aquarium of the Smokies - 4 min walk
  • Anakeesta - 5 min walk
  • SkyPark - 6 min walk
  • Ole Smoky Moonshine Distillery - 8 min walk
  • Gatlinburg Convention Center - 8 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • Crawdaddy's Restaurant & Bar - 6 min walk
  • Subway - 4 min walk
  • Loco Burro Fresh Mex Cantina - 5 min walk
  • Tennessee Cider Company - 4 min walk
  • Ole Red - 6 min walk

About this property

River Terrace Resort & Convention Center

Resort near Ripley's Aquarium of the Smokies in Gatlinburg
Public spaces have free WiFi. Business amenities include a business center and meeting rooms. An outdoor pool, tour/ticket assistance, and a vending machine are also featured at River Terrace Resort & Convention Center. Self parking is free.

This Gatlinburg resort is smoke free.

  • 205 guestrooms or units
  • 7 buildings
  • Meeting rooms
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Outdoor picnic space
  • Gift shop
  • Elevator
  • No smoking on site
River Terrace Resort & Convention Center offers 205 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers with hydromassage showerheads. This Gatlinburg resort provides complimentary wireless Internet access. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

How close is River Terrace Resort & Convention Center to the airport?

River Terrace Resort & Convention Center is 44.1 mi (69-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at River Terrace Resort & Convention Center?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on May 12, 2024 start from $109.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does River Terrace Resort & Convention Center have an airport shuttle?

Airport shuttle services are not available at River Terrace Resort & Convention Center.

Does River Terrace Resort & Convention Center offer free breakfast?

River Terrace Resort & Convention Center does not offer free breakfast.

Is there a casino at River Terrace Resort & Convention Center?

No, there is no casino at this resort.

What time is check-in at River Terrace Resort & Convention Center?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.

Is there free parking at River Terrace Resort & Convention Center?

This resort offers free self parking.

Does River Terrace Resort & Convention Center have a pool?

River Terrace Resort & Convention Center features an outdoor pool.

Does River Terrace Resort & Convention Center have a spa?

There are no spa services available at this resort.

How close is River Terrace Resort & Convention Center to downtown Gatlinburg?

River Terrace Resort & Convention Center is 0.1 mi away from Gatlinburg.

River Terrace Resort & Convention Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 371 out of 1003 reviews" "
Rating 8 - Good. 315 out of 1003 reviews" "
Rating 6 - Okay. 156 out of 1003 reviews" "
Rating 4 - Poor. 109 out of 1003 reviews" "
Rating 2 - Terrible. 52 out of 1003 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

I loved the location. Walking distance to everything.
Stayed 2 nights in Feb 2024

2/10 Terrible

Mollie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room had a horrible smell of mariuana. We were on the back side big hill to walk up and down. Would not recommend. Also supposedly renovated room but very updated.
Stayed 3 nights in Dec 2023

10/10 Excellent

Bryant

Stayed 2 nights in Jan 2024

10/10 Excellent

Jahdiel, Toast Alta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place and how near everything was. Definitely worth the money.
Stayed 7 nights in Dec 2023

4/10 Poor

Shelly

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The photos of the rooms on Expedia do not represent what the rooms actually are. They are old outdated stained carpeted rooms. It says newly renovated but it is not and is misrepresentation. The heating unit was making a terrible noise when I entered the room and had to be replaced. The staff blamed Expedia for not posting what the rooms actually are.
Stayed 1 night in Dec 2023

6/10 Okay

John

Stayed 1 night in Jan 2024

4/10 Poor

Sandra

Traveled with family
Disliked: Room comfort
Room needs updated and it just isn’t what we thought it would be
Stayed 1 night in Jan 2024

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great right in town easy to walk to anything
Stayed 1 night in Jan 2024

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

2/10 Terrible

shirin

Disliked: Cleanliness, staff & service, property conditions & facilities
Need renovation.. water is slow in shower and water dripping on roof . Can’t slept all night because of that leaking noise . Terrible experience. Not recommended Paid so much for one night but worst experience
Stayed 1 night in Dec 2023