Book your room at Mountain Shadows Resort

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Gatlinburg property in the mountains

With a stay at Mountain Shadows Resort in Gatlinburg (Sugarlands Visitor Center Great Smoky), you'll be convenient to Mills Park and Chapel in the Glen.

This cabin is within the vicinity of A Jan Peitso Art and Rafting in the Smokies.

Treat yourself to a stay in one of the 50 individually decorated guestrooms, featuring fireplaces and flat-screen televisions. Rooms have private patios. Kitchens are outfitted with refrigerators and microwaves. Cable programming along with DVD players are provided for your entertainment. Private bathrooms have jetted bathtubs and complimentary toiletries.

Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless Internet access and wedding services. Additional amenities include tour/ticket assistance and barbecue grills.

The front desk is staffed during limited hours.

Mountain Shadows Resort

At your hotel

Mountain Shadows Resort features a seasonal outdoor pool. The property provides complimentary wireless Internet access. The property has a front desk available during limited hours. Onsite parking is complimentary.

  • Number of buildings/towers - 50
  • Outdoor seasonal pool
  • Front desk (limited hours)
  • Total number of rooms - 50
  • Number of floors - 3
  • Barbecue grill(s)
  • Tours/ticket assistance
  • Wedding services
  • Free Wi-Fi
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Stay connected

Available in some public areas: Free Wi-Fi

In your room

  • Flat-panel TV
  • Jetted bathtub
  • Rollaway/extra beds available
  • DVD player
  • In-room massage available
  • Cribs/infant beds (complimentary)
  • Fireplace
  • Patio
  • Separate sitting area
  • Climate control
  • Free local calls
  • Refrigerator
  • Coffee/tea maker
  • Microwave
  • Private bathroom
  • Complimentary toiletries
  • Iron/ironing board (on request)
  • Cable TV service
  • Individually decorated
  • Kitchen
  • Separate dining area
  • Cookware, dishware, and utensils
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Play

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Rafting nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Playground on site

The fine print for Mountain Shadows Resort

When you arrive

Check-in time starts at 3 PM

Special check-in instructions:

The front desk will be closed during the following times:

  • Monday - Saturday: 10 PM - 8 AM
  • Sunday - Sunday: 8 PM - 8 AM
  • Guests arriving outside of reception hours must contact the property in advance for check-in instructions. Contact information is provided on the reservation confirmation received after booking.

    When you leave

    Check-out time is 11 AM

    How you can pay

    Accepted at this hotel: American Express, Discover, MasterCard, Visa

    Your pets

    Pets allowed

    You need to know

    Extra-person charges may apply and vary depending on hotel policy.

    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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    Fees

    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
    • Resort fee: USD 25 per accommodation, per stay
    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
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    We should mention

    The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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