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Edgewater Hotel - Gatlinburg

3-star property
402 River Rd, Gatlinburg, TN 1-855-201-7819
4.4 out of 5
Excellent!
See all 17 travelocity Reviews

"Love the pool, like swimming outside. Location IS PERFECT!,, We will be back. " More

By a verified traveler on Thu 22 Feb 2024

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Hotel Description

3-star hotel near Ripley's Aquarium of the Smokies

In Gatlinburg

Within a 5-minute walk of this Gatlinburg hotel, you'll find Ripley's Aquarium of the Smokies and SkyPark. Anakeesta and Ole Smoky Moonshine Distillery are also within half a mile (1 km).

Free perks

This hotel features an outdoor pool and an indoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and free perks like continental breakfast and free self parking.

Standard Room, 2 Queen Beds, Mountainside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$149* Per night/room Apr 21 - Apr 22

Standard Single Room, 2 Queen Beds (Riverside)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Romantic Room, Jetted Tub (Queen Bed)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Edgewater Hotel - Gatlinburg ratings based on 17 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Edgewater Hotel - Gatlinburg

Everyone (6) Couples (1) Family (8)
5 out of 5
Love the pool, like swimming outside. Location IS PERFECT!,, We will be back.

Posted by , from thomson on Feb 22, 2024

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Comment from Hotel Management

Feb 23, 2024 by Guest Services

Thank you for staying Craig and the great review! We hope to see you again soon.

5 out of 5

Posted by on Feb 19, 2024

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Comment from Hotel Management

Feb 20, 2024 by Pete

Thank You for your review.

4 out of 5

Posted by on Nov 26, 2023

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Comment from Hotel Management

Dec 17, 2023 by Pete

Thank you for your review

5 out of 5
Love the balcony views

Posted by on Aug 21, 2023

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Comment from Hotel Management

Aug 22, 2023 by Pete

Thank you for your review. We are glad that you have enjoyed your stay with us.

5 out of 5
We actually had a room next to the Haunted Mansion..and we never knew it. The room was so quiet. Love this llace

Posted by , from LINCOLN on Jul 23, 2023

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Comment from Hotel Management

Jul 23, 2023 by Roberta

Thank you for your feedback. We are glad you enjoyed your stay.Thank you,Roberta Elliott

5 out of 5

Posted by , from CHATTA on Jan 22, 2023

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5 out of 5

Posted by on Dec 18, 2022

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5 out of 5
Property is kept clean...staff is very friendly

Posted by on Sep 15, 2022

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Comment from Hotel Management

Sep 15, 2022 by GUEST SERVICES

THANK YOU VERY MUCH! WE HOPE TO SEE YOU AGAIN SOON.

3 out of 5
Terrible parking garage. Very old and in need of updating throughout.

Posted by on Aug 21, 2022

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Comment from Hotel Management

Aug 21, 2022 by Guest Services

Thank you for your feedback

4 out of 5
Convenient to everything. Definitely needs updating on outside and some inside. Parking is way too narrow even for a small car.

Posted by on May 22, 2022

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Comment from Hotel Management

Jun 14, 2022 by Roberta

Thank you for choosing the Edgewater for your recent stay. I appreciate your comments and will pass them on to our Management Staff. We hope to see you again when travel plans bring you back to the Gatlinburg area. Best Regards, Roberta Elliott Rooms Division Manager

About the Edgewater Hotel - Gatlinburg

Location 402 River Rd, Gatlinburg, TN 37738

Property Features

Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited free parking is available on a first-come, first-served basis. This 3-star Gatlinburg hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Private balcony
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Fishing on site
  • Rafting nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Edgewater Gatlinburg
  • Edgewater Hotel
  • Edgewater Hotel Gatlinburg
  • Gatlinburg Edgewater
  • Gatlinburg Edgewater Hotel
  • Hotel Edgewater
  • Edgewater Gatlinburg
  • Edgewater Hotel Gatlinburg
  • Edgewater Hotel - Gatlinburg Hotel
  • Edgewater Hotel - Gatlinburg Gatlinburg
  • Edgewater Hotel - Gatlinburg Hotel Gatlinburg
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.