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"For a 2 or 3 star hotel, this one was really nice!! The room was very clean and tidy when we checked in, the staff was very friendly and super helpful ... " More

By a verified traveler on Fri 20 Oct 2023

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Hotel Description

Hotel near Great Smoky Mountains National Park in Gatlinburg

Heart of Gatlinburg

With a stay at this Gatlinburg hotel, you'll be within a 5-minute walk of Great Smoky Mountains National Park and Gatlinburg Convention Center. Traffic Light #10 and Traffic Light #9 are also within half a mile (1 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-out. You'll appreciate the area shuttle, terrace, and snack bar/deli.

Deluxe Room, 2 Queen Beds, Non Smoking, Fireplace

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$57* Per night/room Apr 28 - Apr 29

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, Multiple Beds, Non Smoking (Loft)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway ratings based on 32 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway

Everyone (12) Couples (5) Family (13)
2 out of 5
Overall I tried to find the good, it’s close to the National Park, plenty of restaurants and shopping to walk to and items that satisfied my kids likes for breakfast. But I think there needs to be some accountability, if a property’s pool has been closed for awhile it shouldn’t be able to say it has a pool. The phone in the room was broken so I couldn’t call down do the front desk. The light by the sink was out so it was hard to get ready in the dark. After the housekeeping went in our room smelled awful. There was a Kleenex on the ground behind the door when we arrived. And they took one of the blankets from the bed so it has only sheets. And the Elevator had a smell that gave me a headache. It’s just an elevator what could cause it to smell bad?!

Posted by on Mar 28, 2024

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Comment from Hotel Management

Mar 28, 2024 by Manager

Hello Stacy,We appreciate you sharing your thoughts on your recent stay with us. It's great to hear you enjoyed the convenient location and breakfast offerings for your family. Your feedback regarding the pool, phone, room amenities, housekeeping, and elevator odor has been duly noted. We will address these concerns with the relevant teams for further review and improvement. Thank you for bringing these points to our attention.

4 out of 5
For a 2 or 3 star hotel, this one was really nice!! The room was very clean and tidy when we checked in, the staff was very friendly and super helpful, the location is so convenient being at the park end of the strip and minutes away from tons of restaurants and shops. The jacuzzi tub was really nice except for the jets didn’t have the best pressure, the bed was comfortable, the a/c worked great… the only negatives I can really comment on are in the mornings there wasn’t enough hot water (at night it was great) and the room was kind of poorly lit. One overhead light and two bedside lamps. As long as you’re not expecting the Hilton out of this place I think you’ll be very pleasantly surprised!

Posted by on Oct 20, 2023

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Comment from Hotel Management

Oct 22, 2023 by Manager

Hello Timothy,Thank you for your kind review! We're thrilled to hear that you found our hotel clean, with friendly staff and a convenient location. We apologize for the issues with the hot water and lighting, and appreciate your feedback. We hope to welcome you back again soon.

4 out of 5
Desperately needs updated. The staff was awesome.

Posted by on Aug 5, 2023

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Comment from Hotel Management

Aug 8, 2023 by Manager

Hi Lisa,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

4 out of 5
N/A

Posted by on Aug 1, 2023

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Comment from Hotel Management

Aug 1, 2023 by Manager

Hello Cody,Thank you for taking the time to share. We appreciate your feedback regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

5 out of 5
Room is clean, and comfortable, with refrigerator and microwave, but under the bed has some trash hiding there, bathroom work well, wifi is weak and slow, breakfast is simple, bread, milk, not as good as past, always fill up, that is good. The first day we dig some hair from sink, over all is good.

Posted by , from Folsom on Oct 10, 2022

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Comment from Hotel Management

Oct 11, 2022 by Manager

Hello ziliang,I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.

1 out of 5
The room was awful. It had peeling wallpaper tiles laying on the floor the tv channels didnt work and it was dirty. I had to book another room for the weekend.

Posted by , from Charlotte on Oct 4, 2021

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Comment from Hotel Management

Oct 5, 2021 by Manager

I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.

4 out of 5
Property was dated and needed a remodel. Athrough deep cleenin h was needed, staff was friendly and the bed was comfortable.

Posted by , from Burnett on Aug 31, 2021

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Comment from Hotel Management

Aug 31, 2021 by Manager

Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff and also our bed. We hope to someday have another opportunity to host your stay.

2 out of 5
Parking- Horrible. Staff wasn’t very friendly When asking about the one guaranteed parking spot, staff told me “I don’t know what to tell you. Find your own parking.” My response was I paid for a hotel with parking for a reason- start towing the people without passes.

Posted by on Aug 17, 2021

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Comment from Hotel Management

Aug 18, 2021 by Manager

Thank you for your assessment of our hotel and the facilities we offer. I am sorry to hear that you found parking to be inconvenient and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We try to accommodate everyone and offer the best parking possible but unfortunately, we don´t always manage to do so. Your insight is invaluable and will help us to better the quality of the facilities that we have on offer.

5 out of 5
The guy that checked us in was great

Posted by on Jul 1, 2021

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Comment from Hotel Management

Jul 1, 2021 by Manager

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

4 out of 5
Great stay. Room and bedding was awesome. No complaints. Stayed with 3 children.

Posted by on Jun 17, 2021

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Comment from Hotel Management

Jun 17, 2021 by Manager

Thank you for taking the time to share. We appreciate your feedback regarding our room and your comments about our bedding. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

About the Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway

Location 1109 Parkway, Gatlinburg, TN 37738

Property Features

There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway. Limited free parking is available on a first-come, first-served basis. This Gatlinburg hotel is smoke free.

  • 99 guestrooms or units
  • 5 levels
  • 3 buildings
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway offers 99 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Masks are required at the property for guests without COVID-19 vaccination

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Masks are required in public areas for unvaccinated guests.

  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Downtown Gatlinburg Parkway
  • Days Inn Gatlinburg Downtown
  • Days Inn Parkway
  • Days Inn Parkway Hotel
  • Days Inn Parkway Hotel Gatlinburg Downtown
  • Days Inn Downtown Gatlinburg Parkway Hotel
  • Days Inn Wyndham Downtown Gatlinburg Parkway Hotel
  • Days Inn Wyndham Parkway Hotel
  • Days Inn Wyndham Downtown Gatlinburg Parkway
  • Days Inn Wyndham Parkway
  • Days Inn Suites Downtown Gatlinburg Parkway
  • Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.