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"The location was good along with parking right near our door. However the rooms were dark. I killed a roach in bathroom first night. They may have a ... " More

By a verified traveler on Sun 01 Oct 2023

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Hotel Description

Hotel near Great Smoky Mountains National Park in Gatlinburg

Heart of Gatlinburg

Within a 10-minute walk of the hotel, you'll find Gatlinburg Convention Center and Gatlinburg Space Needle. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 2 miles (3 km).

Free perks

A seasonal outdoor pool, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A picnic area is also provided.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$49* Per night/room Apr 21 - Apr 22

Deluxe Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Super 8 by Wyndham Downtown Gatlinburg at Convention Center ratings based on 9 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Everyone (3) Family (5)
3 out of 5
The location was good along with parking right near our door. However the rooms were dark. I killed a roach in bathroom first night. They may have a moisture problem.

Posted by , from roan mountain on Oct 1, 2023

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4 out of 5

Posted by on Sep 25, 2023

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5 out of 5
The property is within walking distance to the main attractions for shopping and eating. Friendly staff and clean rooms.

Posted by on Aug 12, 2023

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5 out of 5
I like the room, its comfortable and awesome.

Posted by on Jul 27, 2023

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1 out of 5
The room was horrible. There was a patch job on the ceiling with mold, bathroom door constantly getting jammed and coming apart on top, the floor was filthy and the wood was coming apart, the pool was falling apart and broken tiles were everywhere, the jacuzzi was out of order. I will NEVER stay at ant Super 8’s ever again.

Posted by , from Phoenix on Jul 4, 2023

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2 out of 5
Our room was terrible. Patched up ceiling with mold spots ( I took pics), bathroom door jamming and pulling apart ( I took pics), tiles pulling apart ( took pics) , floor was dirty ( white socks we wore to walk around were dirty as soon as we got there. The pool was dirty and falling apart, jacuzzi was out of order, our coffee maker didn’t work. Will definitely not stay at any Super 8’s again.

Posted by , from Phoenix on Jul 2, 2023

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2 out of 5
We did not have hot water in our shower, only our sink. The towels smelled musty. The breakfast food was stale and there was no milk or spoons to go with the cereal. Also, our room had a large window near the roof so light from outside streamed into our room all night. Would not recommend.

Posted by on Jun 25, 2023

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4 out of 5

Posted by , from jonesboro on May 29, 2023

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4 out of 5

Posted by on May 22, 2023

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Comment from Hotel Management

Jun 11, 2023 by RP

Erica, thank you for providing your feedback. We are happy that we were able to provide you with satisfaction and we are hoping that you will allow us to improve on the areas that you were not completely happy with. We appreciate your business with us, and we look forward to seeing you again.

About the Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Location 417 Historic Nature Trail, Gatlinburg, TN 37738

Property Features

Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, tour/ticket assistance, and a vending machine are also featured at the business-friendly Super 8 by Wyndham Downtown Gatlinburg at Convention Center. Self parking is free. This Gatlinburg hotel is smoke free.

  • 60 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Super 8 by Wyndham Downtown Gatlinburg at Convention Center offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 39-inch LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • LED television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Golfing nearby
  • Mountain climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Masks are required at the property for guests without COVID-19 vaccination

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Masks are required in public areas for unvaccinated guests.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 6 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Super 8 Convention
  • Super 8 Convention Hotel
  • Super 8 Convention Hotel Gatlinburg Downtown Center
  • Gatlinburg Super 8
  • Gatlinburg Super Eight
  • Super 8 Downtown Gatlinburg Hotel Gatlinburg
  • Super 8 Gatlinburg

You should know

  • The seasonal pool will open May 01 and close October 07.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.