"The only thing I didn't like is that there weren't very many taxis that come down that exact street you would have to walk to the next corner or the n ... " More
Manhattan stay
Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Also, Madison Square Garden is within half a mile (1 km) and 5th Avenue is within 2 miles (3 km).
Business services
A gym, valet parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Business travelers can take advantage of the business center.
Apr 4, 2024 by Kenny Scoby
Dear Vee.Thank you for taking the time to share feedback of your stay at the Candlewood Suites-Times Square. We are pleased to hear that you enjoyed your experience with us and we will most certainly share your recent experience with our team. Also, by telling us what you liked about your stay as well as how we can improve, you are helping us to provide superior service to our guests. We thank you again for choosing the Candlewood Suites-Times Square!
Sep 8, 2023 by General Manager
Dear Richard, Thank you for staying with us and for sharing your feedback. Exceptional service for every guest is our highest priority; therefore, we apologize that you had an unsatisfactory experience. We have shared your feedback with our team and appreciate your patience. We value you as a guest and hope that we have the opportunity to welcome you again in the future.Warmest regards,Laurie MiskoGeneral Manager
Sep 11, 2023 by General Manager
Dear Fatima, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Candlewood Suites New York City-Times Square.Warmest regards,Laurie MiskoGeneral Manager
Jul 27, 2023 by General Manager
Dear Shaton, Thank you for reviewing your recent visit to Candlewood Suites New York City-Times Square. We are thrilled you enjoyed your stay. However, we are sorry you found it difficult to find cabs. Next time, please remember our front desk is always available to serve you better. Please come back and visit us soon!Warmest regards,Laurie MiskoGeneral Manager
Oct 11, 2022 by General Manager
Dear Heather, Thank you for reviewing your recent visit to Candlewood Suites New York City-Times Square. We are thrilled you enjoyed your stay, and your comments were a pleasure to read. We look forward to sharing your compliments with our team. Please come back and visit us soon!Warmest regards,Laurie MiskoGeneral Manager
Jul 2, 2022 by LMP
STACIA , Thank you so much for your recent stay review! We appreciate you!
Nov 12, 2019 by Erika, Manager
Dear Anonymous, Candlewood Suites hotels do not offer breakfast as we provide kitchens in our rooms. We have partnered with an outside company for room service delivery so we hope you took advantage!
Sep 6, 2019 by Erika, Manager
Dear Anonymous, Can you please tell us who you informed overnight of the clog? Our Housekeeping Manager went to your room immediately after you checked out and reported the toilet is working properly. I look for your response.
Aug 10, 2018 by Erika, Assistant General Manager
Maria, thank you for the great review!
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites New York City-Times Square, an IHG Hotel. For a fee, parking is available. This New York hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Candlewood Suites New York City-Times Square, an IHG Hotel offers 188 accommodations with DVD players and safes. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.
Room service is available.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.