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4.0 out of 5

"Although the hotel building is older, it has been renovated fairly recently. The hotel staff - from reception, housekeeping, and at breakfast - were ... " More

By a verified traveler on Mon 20 Feb 2017

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Hotel Description

4-star hotel near Frankfurt Trade Fair

City center stay

Within a 15-minute walk of this Innenstadt II hotel, you'll find Frankfurt Trade Fair and Congress Center Messe Frankfurt. Skyline Plaza and Alte Oper are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, free WiFi in public areas, and express check-in. There's a sauna on site, and a 24-hour front desk and a terrace are also provided.

Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$79* Per night/room Apr 6 - Apr 7

Privilege, Suite, 1 Queen Bed, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Privilege, Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room, 1 Double Bed, Courtyard View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Mercure Hotel & Residenz Frankfurt Messe ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Hotel & Residenz Frankfurt Messe

Everyone (1)
4 out of 5

Enjoyed our stay here

Although the hotel building is older, it has been renovated fairly recently. The hotel staff - from reception, housekeeping, and at breakfast - were friendly and professional. The price of breakfast, 10,50€, is very fair for the full buffet offered!

Posted by , from Local on Feb 20, 2017

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4 out of 5

Went out of their way to help us

Pros: Quiet
Cons: Nothing close, No free Internet
We needed to book in very early 6.00 am and they accommodated us without demur (although they did note in correspondence that they could not promise to do so).

Posted by , from Newcastle NSW, Australia on Jan 12, 2012

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About the Mercure Hotel & Residenz Frankfurt Messe

Location Voltastr. 29, Frankfurt, HE 60486

Property Features

Mercure Hotel & Residenz Frankfurt Messe offers its guests a sauna and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1423 square feet (132 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Mercure Hotel & Residenz Frankfurt Messe. Parking is available for a fee. This 4-star Frankfurt hotel is smoke free.

  • 424 guestrooms or units
  • 5 levels
  • 3 buildings
  • Meeting rooms
  • 1423 sq ft of conference space
  • 132 sq m of conference space
  • Built in 1987
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Frankfurt am Main West Station (0.8 km / 0.5 mi)
  • Metro station: Kuhwaldstraße Tram Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Hotel & Residenz Frankfurt Messe offers 424 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Select Comfort beds feature premium bedding. A pillow menu is available. 26-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers. This Frankfurt hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Select Comfort beds
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.

Twenty9 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Electrostatic spray is not used for disinfection
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 16
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Self parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel & Residenz Frankfurt Messe
  • Mercure Hotel & Residenz Messe
  • Mercure Hotel Frankfurt Messe
  • Mercure Residenz Frankfurt Messe
  • Mercure Residenz Messe
  • Mercure Hotel And Residenz Frankfurt Messe
  • Mercure Hotel Residenz Frankfurt Messe
  • Mercure Hotel Residenz Messe
  • Mercure Hotel & Residenz Frankfurt Messe Hotel
  • Mercure Hotel & Residenz Frankfurt Messe Frankfurt
  • Mercure Hotel & Residenz Frankfurt Messe Hotel Frankfurt

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.