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"The hotel was very clean and very presentable " More

By a verified traveler on Mon 11 Mar 2024

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Hotel Description

Enjoy the free WiFi at this East Syracuse hotel

In East Syracuse

Stay at this East Syracuse hotel and you'll be within half a mile (1 km) of Solar Eclipse April 8th 2024 and 2 miles (3 km) of Brooklawn Golf Course. Also, Palace Theater is within 3 miles (5 km) and Syracuse University is within 6 miles (10 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a coffee shop, and a terrace are also offered.

Room, 2 Queen Beds (Hearing Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$110* Per night/room Apr 21 - Apr 22

Suite, 1 Bedroom (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Courtyard Syracuse Carrier Circle ratings based on 9 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Courtyard Syracuse Carrier Circle

Everyone (4) Couples (1) Family (2)
5 out of 5
The hotel was very clean and very presentable

Posted by on Mar 11, 2024

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Comment from Hotel Management

Mar 19, 2024 by Kelly Foster, GM

Dear Don, Thank you so much for your Awesome review of our hotel! We are honored that you enjoyed your visit with us and look forward to hosting any future travels that you have to the Syracuse area. We hope to always offer you a WOW experience when you visit. I thank you again and hope that you have a fantastic rest of your day and week!

2 out of 5
I arrived just after 8pm and the room was not ready. They had staffing problems and did not clean or replace the towels or empty the trash after our day one. Breakfast for 2 was not on their file and I had to prove I booked it.

Posted by on Sep 24, 2023

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5 out of 5

Posted by on Jan 9, 2023

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5 out of 5
The staff was welcoming and friendly, I had a great experience!

Posted by on Jul 3, 2021

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Comment from Hotel Management

Jul 3, 2021 by Guest Services

Thank you for your feedback & rating!!!

5 out of 5
Great stay at a very nice hotel. Location was perfect.

Posted by on May 23, 2021

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Comment from Hotel Management

May 26, 2021 by Guest Services

Thank you for your feedback & rating!!! We are so happy you enjoyed your stay with us!!

5 out of 5

Comfort and convenience

10 minutes away from Syracuse University. Three restaurants within walking distance. Very friendly staff. Clean and comfortable. Seems updated and modern.

Posted by on Aug 26, 2018

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1 out of 5
After I booked this room a month prior to the reservation it was given away to someone else and they set me up in a motel that was dirty and had no heat on a cold windy night. Myself and my family are not smokers and the motel they sent us to was a smokers room. My family and I would not stay in that motel so we drove the 4 hours back home. Would of much rather have stayed at a nice hotel that would not give away are room.

Posted by , from NY on Apr 9, 2018

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2 out of 5

not up to "Marriott Standards" by far

This hotel was definitely not up to Marriott standards. The room smelled terrible...mildew smell covered by spray fragrance. Complained to front desk and they gave me a spray can of fragrance to try to help. They did offer another room, which I checked out, but it smelled like a locker room.

Posted by , from NY on Jul 16, 2016

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3 out of 5

Very Average

Nothing special about this Courtyard. We had a 1st floor room next to some conference rooms. At 10:00 we heard everyone loudly leaving the conference room, doors slamming, etc. No crash bar on our sliding door- broken off and not replaced/repaired. Why bother with online requests like extra towels- 2nd Marriott stay in which I requested stuff I didnt get. Mattress on the bed was just terrible- my backs been a mess since my stay and Ive had 2 chiropractor visits to get my aching back corrected. I was originally given a King bed room (no sleeper sofa) for a family of 5. Really? Had to go back to the desk and get a King/sleeper sofa room. Probably wont be returning to this hotel. Didnt see any in room safe either for securing valuables.

Posted by on Apr 30, 2010

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About the Courtyard Syracuse Carrier Circle

Location 6415 Yorktown Cir, East Syracuse, NY 13057

Renovations + Closures

The property will be renovating from November 13 2023 to April 1 2024 (completion date subject to change). The following areas are affected:

  • Dining venue(s)
  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 1345 square feet (125 square meters) and includes conference space. A fitness center, a terrace, and a picnic area are also featured at the business-friendly Courtyard Syracuse Carrier Circle. Self parking is free. This East Syracuse hotel is smoke free.

  • 149 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1345 sq ft of conference space
  • 125 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Courtyard Syracuse Carrier Circle offers 149 accommodations with coffee/tea makers and hair dryers. Rooms open to patios. Premium cable television is provided. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

  • Bathrooms are partially open
  • Private patio
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 9:30 AM.

The Bistro - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a deadbolt lock

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are not compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 per person
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Carrier Circle
  • Courtyard Carrier Circle Hotel
  • Courtyard Carrier Circle Hotel Syracuse
  • Courtyard Carrier Circle Syracuse
  • Courtyard Syracuse Carrier Circle
  • Courtyard Syracuse Carrier Circle Hotel
  • Courtyard Syracuse Carrier Circle Hotel
  • Courtyard Syracuse Carrier Circle East Syracuse
  • Courtyard Syracuse Carrier Circle Hotel East Syracuse

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.