Skip to main content
Beginning of main content
5.0 out of 5

"Every single member of the staff was friendly, knowledgeable and kind. The hotel was ALWAYS CLEAN, it smelled amazing and the location was perfect " More

By a verified traveler on Thu 09 Mar 2023

Enter dates to see availability

Hotel Description

Family-friendly 5-star hotel near Gold Souk

City center stay

Your stay at this Deira hotel places you within 3 miles (5 km) of Gold Souk and BurJuman Mall. Deira Twin Towers Shopping Centre and Al Ghurair Centre are also within half a mile (1 km).

Poolside dining

This hotel features 4 restaurants, 2 outdoor pools, and a 24-hour gym. Families will appreciate the children's pool and onsite laundry facilities. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like valet parking and WiFi in public areas.

Deluxe Room, 2 Twin Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$87* Per night/room Mar 24 - Mar 25

Club Room, 2 Twin Beds, View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Sheraton Dubai Creek Hotel & Towers ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Dubai Creek Hotel & Towers

Everyone (2) Couples (2) Family (1)
5 out of 5
I love everything

Posted by , from Chicago on Oct 1, 2023

Was this review helpful to you?
Comment from Hotel Management

Oct 2, 2023 by Kelly De Leon

Dear Dina,Thank you very much for your positive review about your experience during with stay with us! We hope it will not be long before we welcome you again.

5 out of 5
Every single member of the staff was friendly, knowledgeable and kind. The hotel was ALWAYS CLEAN, it smelled amazing and the location was perfect

Posted by on Mar 9, 2023

Was this review helpful to you?
Comment from Hotel Management

May 19, 2023 by Hotel Management

Dear Katherine, Thank you for choosing to stay at Sheraton Dubai Creek and for sharing your amazing feedback!We hope to see you again soon!Warm regards

5 out of 5
Loved the view of Dubai Creek & that there was a walking path along the creek to the gold & spice souks.

Posted by , from Gaithersburg on Feb 18, 2022

Was this review helpful to you?
5 out of 5

Posted by on Dec 18, 2018

Was this review helpful to you?

About the Sheraton Dubai Creek Hotel & Towers

Location Baniyas Street, Dubai,

Property Features

Sheraton Dubai Creek Hotel & Towers offers its guests 2 outdoor swimming pools, a sauna, a 24-hour fitness center, and a children's pool. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Business amenities include a 24-hour business center and 9 meeting rooms. Event space at this hotel measures 323 square feet (30 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Sheraton Dubai Creek Hotel & Towers. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 268 guestrooms or units
  • 11 levels
  • 4 dining venues
  • 2 bars or lounges
  • 323 sq ft of conference space
  • 30 sq m of conference space
  • Built in 1978
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Metro station: Union Station (0.8 km / 0.5 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Sheraton Dubai Creek Hotel & Towers offers 268 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 43-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets. This Dubai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Vivaldi - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Kimura-Ya - This restaurant specializes in Japanese cuisine and serves brunch, lunch, and dinner. Open daily.

By The Bay - This poolside bar serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Chelsea Arms Pub - This pub specializes in international cuisine and serves dinner only. Open daily.

The Lobby Café - This café specializes in Cajun/Creole cuisine and serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Safari nearby
  • Golfing nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.

  • Number of treatment rooms 2
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Private check-in at Club Lounge for Club room reservations available 7 AM-2 AM.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sheraton Dubai Creek Hotel & Towers

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • One child stays free
  • Car recommended
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 129 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Creek Sheraton
  • Dubai Towers Hotel
  • Hotel Creek
  • Sheraton Creek
  • Sheraton Creek Hotel
  • Sheraton Dubai Creek Hotel & Towers
  • Sheraton Dubai Creek Towers
  • Sheraton Hotel Creek
  • Dubai Sheraton
  • Sheraton Dubai Creek Hotel Towers
  • Sheraton Creek Hotel Towers
  • Sheraton Creek Towers
  • Sheraton Dubai Creek & Towers
  • Sheraton Dubai Creek Hotel & Towers Hotel
  • Sheraton Dubai Creek Hotel & Towers Dubai
  • Sheraton Dubai Creek Hotel & Towers Hotel Dubai

You should know

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key
url importing http://www.travelocity.com/Dubai-Hotels-Sheraton-Dubai-Creek-Hotel-&-Towers.h6394-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Dubai-Hotels-Sheraton-Dubai-Creek-Hotel-&-Towers.h6394-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Dubai-Hotels-Sheraton-Dubai-Creek-Hotel-&-Towers.h6394-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.