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Comfort Inn Downtown

2.5-star property
1800 Euclid Ave, Cleveland, OH 1-855-201-7819
4.1 out of 5
Very good!
See all 34 travelocity Reviews

"Convenient and reasonably priced parking. Easy walking to theaters, restaurants and other entertainment. Colors a little dull so room not very bright. ... " More

By a verified traveler on Sun 03 Mar 2024

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Hotel Description

Hotel near Progressive Field in Cleveland

Heart of Cleveland

Within a 15-minute walk of this Downtown Cleveland hotel, you'll find Progressive Field and Rocket Mortgage FieldHouse. Rock and Roll Hall of Fame and Cleveland Browns Stadium are also within 2 miles (3 km).

Multiple dining options

This hotel features 3 restaurants and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$126* Per night/room May 9 - May 10

Suite, 1 King Bed with Sofa bed, Non Smoking (1 Person Sofa Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Comfort Inn Downtown ratings based on 34 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn Downtown

Everyone (15) Couples (6) Family (7)
4 out of 5
Convenient and reasonably priced parking. Easy walking to theaters, restaurants and other entertainment. Colors a little dull so room not very bright.Bed was comfortable. Breakfast was okay.

Posted by on Mar 3, 2024

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Comment from Hotel Management

Mar 5, 2024 by Guest Relations Management

Hi Margaret,We're truly sorry to hear that your experience at our hotel didn't meet your expectations. We strive to provide exceptional service and comfort to all our guests, and it's disheartening to learn that we fell short in your case. We take your feedback seriously and will use it to improve our services and facilities. If there are specific issues you encountered during your stay that you'd like to share with us, we'd appreciate the opportunity to address them directly. Thank you for bringing your concerns to our attention, and we hope to have the chance to welcome you back in the future and provide you with a much-improved experience.

5 out of 5

Posted by on Mar 2, 2024

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Comment from Hotel Management

Mar 23, 2024 by Guest Relations Management

Dear Margaret, We're ecstatic to receive a perfect 5 out of 5 rating from you! It's like music to our ears! Your feedback means the world to us, and we couldn't be happier that you had such a fantastic experience during your stay. We're over the moon knowing that we hit the mark and provided you with a top-notch experience. We can't wait to welcome you back for another unforgettable stay!

5 out of 5
Pass

Posted by on Feb 10, 2024

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Comment from Hotel Management

Feb 12, 2024 by Guest Relations Management

Dear Erika,Thank you for taking the time to share your feedback and for leaving your five-star rating of ourhotel.We are happy to hear that you enjoyed all aspects of your stay. I can't begin to express howmuch it means to our management and staff to hear from guests like you who had a greatexperience.We're glad you had a great time with us, and we look forward to serving you again.

5 out of 5

Posted by on Oct 6, 2023

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Comment from Hotel Management

Oct 26, 2023 by Guest Relations Management

Hi there Leah!We appreciate your rating us 5 out of 5! The fact that you enjoyed your stay during your visit makes us happy. Your kind words are really appreciated, and we hope to have the pleasure of hosting you once more in the future. Our primary goal is your happiness, and we're excited to have you stay with us again soon.

5 out of 5
Close to Theater and Playhouse square businesses. Room was clean, however, bathroom is extremely small. Only one person can use the room at a time.

Posted by , from NORTH ROYALTON on Sep 10, 2023

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Comment from Hotel Management

Sep 11, 2023 by Guest Relations Specialist

We're glad to hear that our hotel's proximity to the Theater and Playhouse Square businesses worked well for you. While we're pleased that you found the room clean, we appreciate your feedback about the bathroom size. We'll take this into consideration for future improvements. Thank you for staying with us, and we hope to welcome you back for another visit soon!

3 out of 5
The staff was not very personable or helpful.

Posted by on Aug 24, 2023

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Comment from Hotel Management

Aug 25, 2023 by Guest Relations Specialist

Thank you for bringing this to our attention. We apologize for any shortcomings in our staff's service during your stay. We take your feedback seriously and will work to improve our customer service. We hope you'll consider staying with us again in the future for a better experience.

5 out of 5

Posted by on Aug 24, 2023

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Comment from Hotel Management

Sep 13, 2023 by Guest Relations Specialist

Dear David, thank you for your positive rating, we are happy to know that you enjoyed your stay with us, thank you for choosing our hotel!

5 out of 5

Posted by on Jul 6, 2023

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Comment from Hotel Management

Jul 26, 2023 by Guest Relations Specialist

Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

4 out of 5

Posted by on Dec 17, 2022

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Comment from Hotel Management

Mar 10, 2023 by Guest Relations Management

Dear Debbie, It's good to hear from you and we greatly appreciate that you've taken the time to share your stay at our hotel!We seek to give each guest a very comfortable and accommodating experience and we are very happy to hear of our success in this ambition. We are glad that we have been an important part of your travel convenience. Thank you for sharing this review and we look forward to seeing you again!

5 out of 5
Great location and amenities!! My only issue was the bathroom sink was dirty with shave clippings and other stuff. Other than that it was excellent. Thank you

Posted by on Aug 21, 2022

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Comment from Hotel Management

Aug 22, 2022 by Guest Relation Management

Hi Kevin,Thank you for your rating and feedback. We are happy that you appreciated the location of our hotel and had a pleasant stay with us. Your feedback has been shared with the housekeeping team for review, and we want to assure you that we maintain a high standard of cleaning and disinfecting, especially during this pandemic. We're continuously working to enhance our services, amenities, and accommodations, and we hope you'll come back to experience a much greater stay!

About the Comfort Inn Downtown

Location 1800 Euclid Ave, Cleveland, OH 44115

Property Features

There are 3 restaurants on site. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Downtown. For a fee, parking is available. This Cleveland hotel is smoke free.

  • 145 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Built in 1975
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: Cleveland Station (3.5 km / 2.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Comfort Inn Downtown offers 145 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Subway - This restaurant serves lunch and dinner.

Pedros Mexican Grill - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.

Pizza Pan - This restaurant specializes in pizza and serves lunch and dinner. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property provides scheduled shuttle service to the main campus of the Cleveland Clinic and University Hospitals.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 14.50 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Cleveland Downtown
  • Comfort Inn Downtown Cleveland
  • Comfort Inn Hotel Cleveland Downtown
  • Cleveland Comfort Inn
  • Comfort Inn Cleveland
  • Comfort Inn Downtown Cleveland, Ohio
  • Comfort Inn Downtown Hotel Cleveland
  • Comfort Inn Downtown Cleveland Hotel
  • Comfort Inn Downtown Hotel
  • Comfort Inn Downtown Cleveland
  • Comfort Inn Downtown Hotel Cleveland

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.