Holiday Inn Downtown - Mercy Area, an IHG Hotel

3.0 star property
Hotel near Community Choice Credit Union Convention Center in Des Moines

Choose dates to view prices

Holiday Inn Downtown - Mercy Area, an IHG Hotel

Photo gallery for Holiday Inn Downtown - Mercy Area, an IHG Hotel

Exterior
Indoor pool
Exterior
Premium bedding, pillowtop beds, laptop workspace, blackout drapes
Exterior

Overview of Holiday Inn Downtown - Mercy Area, an IHG Hotel

Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Free airport shuttle
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the neighborhood

Map
1050 6th Ave, Des Moines, IA, 50314
  • Popular LocationStarbucks6 min walk
  • Popular LocationMcDonald's7 min walk
  • Popular LocationCommunity Choice Credit Union Convention Center8 min walk
  • Popular LocationWells Fargo Arena9 min walk

Room options

Standard Room, 1 King Bed

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 288 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Double Beds

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds

  • 288 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Des Moines

Downtown Des Moines stay.Within a 10-minute walk of this Downtown Des Moines hotel, you'll find Community Choice Credit Union Convention Center and Wells Fargo Arena. Also, Iowa Events Center is within half a mile (1 km) and Des Moines Civic Center is within 2 miles (3 km).

What's nearby

  • Wells Fargo Arena - 9 min walk
  • Iowa Events Center - 10 min walk
  • Des Moines Civic Center - 18 min walk
  • Drake University - 3 min drive
  • Principal Park - 3 min drive

Getting around

  • Des Moines International Airport (DSM) - 15 min drive

Restaurants

  • McDonald's - 7 min walk
  • Northern Vessel - 12 min walk
  • Burger King - 11 min walk
  • Mash + Marrow - 14 min walk
  • Buzzard Billy's Back Bar Lounge - 12 min walk

About this property

Holiday Inn Downtown - Mercy Area, an IHG Hotel

Hotel near Community Choice Credit Union Convention Center in Des Moines
Holiday Inn Downtown - Mercy Area, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 8999 square feet (836 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at Holiday Inn Downtown - Mercy Area, an IHG Hotel. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

This Des Moines hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 10 levels
  • 8999 sq ft of conference space
  • 836 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Downtown - Mercy Area, an IHG Hotel offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 11.20 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

How close is Holiday Inn Downtown - Mercy Area, an IHG Hotel to the airport?

Holiday Inn Downtown - Mercy Area, an IHG Hotel is 5.9 mi (15-min drive) away from the Des Moines International Airport (DSM) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown - Mercy Area, an IHG Hotel on Apr 21, 2024 start from $114.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Downtown - Mercy Area, an IHG Hotel have an airport shuttle?

Holiday Inn Downtown - Mercy Area, an IHG Hotel offers a free airport shuttle, available from 7:00 AM to 10:30 PM at scheduled times.

Does Holiday Inn Downtown - Mercy Area, an IHG Hotel offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Downtown - Mercy Area, an IHG Hotel, but buffet breakfast is offered for a fee of USD 10.95 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

No, there is no casino at this hotel, but Prairie Meadows Racetrack and Casino (14-min drive) is nearby.

What time is check-in at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

This hotel offers free self parking.

Does Holiday Inn Downtown - Mercy Area, an IHG Hotel have a pool?

Holiday Inn Downtown - Mercy Area, an IHG Hotel features an indoor pool.

Does Holiday Inn Downtown - Mercy Area, an IHG Hotel have a restaurant?

Holiday Inn Downtown - Mercy Area, an IHG Hotel is home to Genevieve Restaurant, which features American cuisine.

Does Holiday Inn Downtown - Mercy Area, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Downtown - Mercy Area, an IHG Hotel to downtown Des Moines?

Holiday Inn Downtown - Mercy Area, an IHG Hotel is 0.8 mi away from Des Moines.

Holiday Inn Downtown - Mercy Area, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 412 out of 1002 reviews" "
Rating 8 - Good. 353 out of 1002 reviews" "
Rating 6 - Okay. 142 out of 1002 reviews" "
Rating 4 - Poor. 57 out of 1002 reviews" "
Rating 2 - Terrible. 38 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Magdalena

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The windows were poor quality and we could feel the freezing air in the room, and the AC didn’t help. In the morning we had ice on the inner side of the windows. The hotel is old and needs a thorough renovation. It has to be updated.
Stayed 3 nights in Jan 2024

6/10 Okay

jukka

Business traveler
Stayed 4 nights in Jan 2024

6/10 Okay

Samantha

Traveled with family
Liked: Cleanliness
Ehhh
The hotel room seemed a little outdated. I know it was a standard room but just seemed so small. I could hear all the traffic going by. I probably will not stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Richelle

Stayed 1 night in Jan 2024

10/10 Excellent

Aaron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It did not have a hot tub and the coffee was not ready in the lobby in the morning.
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Stayed 1 night in Dec 2023

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Michael

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
This property did not have any hot food available. Heat/AC unit did not operate correctly,

2/10 Terrible

Brennen

Disliked: Cleanliness, staff & service, property conditions & facilities
Temperature settings didn’t work, bugs on the window sill, horrible lighting, broken bed springs, vending machine didn’t work, front staff seemed to have just rolled out of bed and are unfriendly, I could keep going. Just avoid this place
Stayed 2 nights in Nov 2023