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Best Western Plus Des Moines West Inn & Suites

2.5-star property
1450 NW 118th Street, Clive, IA 1-855-201-7819
3.9 out of 5
Good!
See all 19 travelocity Reviews

"Nice workout area. Good breakfast " More

By a verified traveler on Fri 19 May 2023

Points Of Interest

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Hotel Description

Hotel near Jordan Creek Town Center in Clive

In Clive

You'll find Mercy Medical Center West Lakes and UnityPoint Health - Methodist West Hospital within 2 miles (3 km) of this hotel. Jordan Creek Town Center and Clive Aquatic Center are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Enjoy the spa tub and free perks like full breakfast and free self parking. A business center, free WiFi in public areas, and a grocery/convenience store are also on offer.

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$89* Per night/room Apr 22 - Apr 23

Standard Room, 1 King Bed, Non Smoking, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Accessible, Bathtub (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Des Moines West Inn & Suites ratings based on 19 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Des Moines West Inn & Suites

Everyone (9) Couples (4) Family (1)
5 out of 5
Nice workout area. Good breakfast

Posted by on May 19, 2023

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Comment from Hotel Management

May 23, 2023 by Customer Service

Dear Guest, I appreciate your positive feedback about our hotel. We take pride in catering to our guests' needs as best as possible. Looking forward to seeing you again soon

2 out of 5
Everything was overall ok besides upon my arrival I didn’t know there was a $100 deposit and I didn’t have it so i had to borrow it but like what if I couldn’t get it? I wouldn’t have been able to check into my room or get refunded I just think for the near future that should be noted in the policy and the WiFi didn’t work but everything else was nice the breakfast was nice me and my boyfriend went for a swim the next morning definitely will recommend to others.

Posted by on Jan 2, 2023

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Comment from Hotel Management

Nov 20, 2023 by Customer Service

Dear Arianna, I am glad to hear that you enjoyed your stay with us and that you would recommend us to others. We hope to welcome you back to the hotel soon.

3 out of 5

Posted by on Nov 20, 2022

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1 out of 5
Dirty!!No housekeepers!!Front desk said because covid.That is backwards.They have garbage overflowing in the lobby for 2 days.Coffee cups room had garbage in them.Floor in room cut my foot it is fake wood they put on top of carpet so its cracked.Tub is chiped and dirty.

Posted by , from Desmoines Ia. on Oct 18, 2020

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Comment from Hotel Management

Oct 20, 2020 by Mr G.

Dear Cheryl, I am sorry you did not like our COVID 19 policies but they are for your as well as our staff safety. I understand your frustration with the pandemic and the policies and restrictions but hopefully soon we can go back to our full array of services including daily housekeeping. Stay safe and Bon Voyage.

4 out of 5
Room clean, nice staff ,breakfast sucked ,expected more.

Posted by on Jul 29, 2020

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Comment from Hotel Management

Jul 30, 2020 by Mr.G.

Thank you for your review. Unfortunately due to the COVID 19 restrictions the Grab and Go and the pre-packaged foods served in a bag is the only acceptable option allowed by our Health Authorities.

5 out of 5

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 2, 2020 by Mr G.

Thank you for your review. I am glad you had a great stay with us and we would love to host you again.

5 out of 5
This location was ideal for my needs during my visit to the area

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 8, 2019 by MR G.

Thank you Dale. I am glad you liked the location and facilities of my Best Western. All the best in your travels and we hope to host you again soon.

4 out of 5
Hot tub rooms are very nice the pool and hot tub are nice i thought the hotel was very clean. The desk person was kind of off putting but i think he was frustrated at the time which is no big deal.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 17, 2019 by Mr G.

Thank you for your review. I am glad you had a good stay at my hotel and enjoyed all the facilities. Have a wonderful time traveling this fall and we hope to host you again in the future.

4 out of 5
Full breakfast was not so accurate, the eggs were microwaved and more like hard egg sandwich type, if you want over easy, go some where else. Other then that, great!

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 18, 2019 by Mr. G

Thank you anonymous. We do offer a continental breakfast but as you correctly point out we do not fry your eggs while you wait. That would be a breakfast to order with a full restaurant on site. Thank you for your comments and happy travels to you.

4 out of 5

Posted by on Apr 20, 2019

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Comment from Hotel Management

Apr 22, 2019 by kaczusia

thanks, have a great day.

About the Best Western Plus Des Moines West Inn & Suites

Location 1450 NW 118th Street, Clive, IA 50325

Property Features

Best Western Plus Des Moines West Inn & Suites offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Best Western Plus Des Moines West Inn & Suites also features a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Self parking is free. This Clive hotel is smoke free.

  • 62 guestrooms or units
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Convenience store
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Des Moines West Inn & Suites offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations. This Clive hotel provides complimentary wired Internet access. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 13
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Des Moines West
  • Best Western Plus Des Moines West Inn
  • Best Western Plus Moines West Inn Clive
  • Best Western Plus Moines West Inn
  • Best Western Plus Moines West Clive
  • Best Western Plus Moines West
  • Clive Best Western
  • Best Western Clive
  • Best Western Plus Des Moines West Inn Suites
  • Plus Des Moines West & Suites
  • Best Western Plus Des Moines West Inn & Suites Hotel
  • Best Western Plus Des Moines West Inn & Suites Clive
  • Best Western Plus Des Moines West Inn & Suites Hotel Clive

You should know

  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.