Ratings based on 19 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.8 Room cleanliness
4.2 Service & staff
4.8 Room comfort
They paid and stayed.
We double-checked.
5 out of 5
by Fussell from Little Rock, AR, USA

Great Hotel VERY Close to American Airlines Center!!

Posted Sep 9, 2012
Pros: Free breakfast, Close restaurants, Free Internet, walking distance to the arena
We went to a concert at AA Center and this hotel is less than a mile away. The staff was GREAT! Very nice and friendly. Our room was great. Bed was very comfortable. Highly recommend this!
5 out of 5
by amyc1 from Oklahoma City, OK, USA

Great place!

Posted Apr 3, 2012
Pros: Free breakfast, Close restaurants, Free Internet
This is one of the best stays we've had. The staff was very nice and bed was awesome! Would definitely stay here again.
5 out of 5
by rollingalong from Las Vegas, NV, USA

Even after arriving at 1:30 in the morning, due to getting lost, the staff was friendly and inviting, let alone awake.

Posted Jan 20, 2012
Pros: Free breakfast, Quiet
Cons: Nothing close
The room was well laid out. Bed was very comfy with lots of pillows. The kitchenette was well stocked and clean. The staff was friendly and helpful. Breakfast was ok. If you arrive towards the end of the time, food is limited and sometimes cold. There is a well stocked mini-market filled with a nice assortment of foods you are able to use in the kitchen area of the room. All in all it was a very pleasant place to stay.
5 out of 5
by A verified traveler

Would stay again

Posted Oct 30, 2010
Very nice hotel for the price. Room was a nice size and the bed was comfortable and clean. Breakfast was very good as well!
5 out of 5
by A verified traveler

Will stay again for sure!

Posted Sep 25, 2010
Very clean and comfortable. Friendly staff. Nice breakfast included. Parking in garage on same level as your room for * dollars extra. Kitchen area was fully stocked with dishes and full sized fridge. Comfortable bed and furniture.
5 out of 5
by A verified traveler

Thanksgiving in Dallas, TX - (Family of 6)

Posted Dec 2, 2009
We arrived at the Hyatt Summerfield Suites in Dallas/ Uptown on Wednesday, November 25, 2009, and stayed thru Saturday, November 28th. The front desk clerk was able to check us in early (11a.m.) and without any delays. We found the staff to be courteous and very professional. We stayed in a large studio suite that had two double beds and a sofa-sleeper. The kitchen was small but very clean and fully supplied with everything needed to make our stay comfortable (dishes, untensils, pots & pans, etc.). Since it was the holiday, the hotel was extremely quite. We ate the breakfast at the hotel only once... They had a nice selection (eggs, bacon, potatoes, crepes, bagels, toast, cereals, yogurt & fruit, etc.) so everyone enjoy it. We also enjoyed the unlimited internet access! Overall -- We would stay at Hyatt Summerfield Suites again if given the opportunity.
5 out of 5
by A verified traveler

WONDERFUL - Beautiful hotel with friendly staff!

Posted Apr 13, 2009
It does look just like the pictures. They offer garaged parking for $6 per day, which isn't bad that close to downtown Dallas. The room was beautiful, as was the rest of the hotel. LOVED the big flat screen TV! Very roomy and very comfortable. The staff was extremely friendly and helpful and knowledgeable. The breakfast was one of the best I've ever had included with my hotel room. Lots of tables for everyone to eat, and lots of food choices. The kitchen included everything you could imagine. The only downside for us were the down pillows - I'm allergic, but they had a synthetic one up in the big closet.
4 out of 5
by A verified traveler


Posted Jan 16, 2008
After getting lost, I tried to call the hotel, but online travel website printed an advertisement over the number. It turns out we had driven past the hotel because the name had changed to something completely different, with Hyatt in it. When we got there, the non-apologetic staff said the name had changed the same day I made my reservation. Also, they did not have an ice machine and the icemaker takes hours.
4 out of 5
by A verified traveler

Good hotel to walk to Mavs games

Posted Dec 24, 2007
They were in the middle of remodeling (upgrading) when I stayed there but I was in town to see a Dallas Mavericks game. Its an easy distance to walk to American Airlines for an NBA game. I enjoyed having a room with a refrigerator and kitchen sink and utensils plus a microwave. Also, a great hi-def TV and DVD player though they had limited channels and no TV channel guide. The suite was spacious and bed very comfortable. I was stay there again and believe it will be even better when remodeling is completed.
3 out of 5
by A verified traveler

Overall ok

Posted Aug 29, 2007
Front desk was nice, room was ok - the whole place was under construction and that was not very attractive. Breakfast was slow - lots of people, so you had to wait. Location was great for access to AA center. Pool was center of hotel