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"Historic. Rooms nice, comfortable. Nice swimming pool, golf course " More

By a verified traveler on Thu 29 Sep 2022

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Hotel Description

Family-friendly 3.5-star resort with 2 restaurants

Close to airport

With a stay at this Cranbrook resort, you'll be steps from Casino of the Rockies and within a 10-minute walk of Cranbrook Community Forest. Also, St. Eugene Golf Course is within 2 miles (3 km) and Wildstone Golf Course is within 6 miles (10 km).

18-hole golf course

This resort features a golf course, free water park access, and a casino. There's fun for all ages with a playground and an arcade/game room, and families will appreciate the onsite laundry facilities. Enjoy a meal in one of the 2 restaurants and free perks like free self parking and WiFi in public areas.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$123* Per night/room Apr 21 - Apr 22

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed (Mission)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Romantic Room, 1 Bedroom, Jetted Tub, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room, 1 Bedroom, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

St. Eugene Golf Resort & Casino ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for St. Eugene Golf Resort & Casino

Everyone (2) Couples (2) Family (2)
4 out of 5
Historic. Rooms nice, comfortable. Nice swimming pool, golf course

Posted by on Sep 29, 2022

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Comment from Hotel Management

Oct 6, 2022 by St. Eugene Guest Services

Hello Carolyn,Thank you for your feedback. We are glad you enjoyed your stay.

5 out of 5
Good location, wonderful property with property with lots of history, and an excellent staff.

Posted by , from Maple Ridge on Aug 7, 2020

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Comment from Hotel Management

Aug 10, 2020 by Joel

Thank you Yousef, we hope to see you again next summer! Joel

5 out of 5
Loved the golf course. The dining was awesome. They were open later in the evenings which is great for night people.

Posted by on Sep 14, 2019

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2 out of 5

Interesting history but not what it's made out to

Very poor amount and attitude of ALL but one staff!!!! Many food items unavailable due to excuse "we had a busy week.".....would NEVER recommend....the pictures on Internet can be quite deceiving!!!!! Food tasted poor.

Posted by on Feb 21, 2017

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4 out of 5
Loved the outdoor heated pool and also the steam room.

Posted by on Mar 3, 2019

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3 out of 5

Ok Stay

The comfortable bed and pillows was the highlight of this hotel. The bathroom was dirty when we entered the room but after placing a call, cleaner were there quickly and cleaned up the bathroom. The toilet lid was to small for the bowel so it was not comfortable or very sanitary to use. I probably would not stay here again, but it was an okay hotel.

Posted by on Aug 16, 2016

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About the St. Eugene Golf Resort & Casino

Location 7777 Mission Road, Cranbrook, BC V1C7E5

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from October 31 to April 1:

  • One of the dining venues
  • Laundry facilities

Property Features

St. Eugene Golf Resort & Casino offers its guests a full-service spa, a golf course, and a complimentary water park. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 6 meeting rooms available. A casino, an outdoor pool, and a 24-hour fitness center are also featured at the family-friendly St. Eugene Golf Resort & Casino. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Cranbrook resort.

  • 125 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • Built in 2003
  • Casino
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Free water park access
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

St. Eugene Golf Resort & Casino offers 125 accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cranbrook resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 11:30 AM.

St. Eugene Golf Resort & Casino has 2 restaurants serving lunch and dinner.

NUMA Lounge - This fine-dining restaurant overlooks the garden. Reservations are required. Open select days.

Kiʔsuʔk k̓ikiⱡ - This bar specializes in American cuisine and serves dinner and light fare. Open daily.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a complimentary water park. In addition to an outdoor pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Basketball on site
  • Mountain biking nearby
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Blush Medi Spa. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open select days.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cribs (infant beds) are available for CAD 20.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Service animals are allowed
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 5–99 for adults, and CAD 5–99 for children
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Crib (infant bed) fee: CAD 20.0 per stay
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • St. Eugene Golf Casino
  • St. Eugene Golf Casino Cranbrook
  • St. Eugene Golf Resort & Casino
  • St. Eugene Golf Resort & Casino Cranbrook
  • St Eugene Cranbrook
  • St Eugene Hotel
  • St. Eugene Golf Hotel Cranbrook
  • St. Eugene Golf Resort Casino Cranbrook
  • St. Eugene Golf Resort Casino
  • St Eugene Hotel
  • St Eugene Cranbrook
  • St Eugene & Casino Cranbrook
  • St. Eugene Golf Resort & Casino Resort
  • St. Eugene Golf Resort & Casino Cranbrook
  • St. Eugene Golf Resort & Casino Resort Cranbrook

You should know

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.