"need more hot water for the shower the shower hot water only lasted maybe 2 mins " More
City center stay
With a stay at this Colonia Centro hotel, you'll be within half a mile (1 km) of Punta Langosta Pier and 2 miles (3 km) of Stingray Beach. Chankanaab National Park and Chankanaab Beach Adventure Park are also within 6 miles (10 km).
Free breakfast
Free WiFi in public areas, dry cleaning, and luggage storage are available at this hotel. Enjoy the free continental breakfast each morning. There's a safe deposit box and multilingual staff can provide around-the-clock assistance.
Mar 23, 2023 by randy
Hi Randy, thank you so much for your feedback it means a lot for us. We're really sorry to hear of the difficulties you've had with the schedule ferrys time in your stay. We hope that you may consider staying with us again in the future. Many thanks again!
Feb 3, 2020 by Concierge
Hola, thank you for staying with us!
Aug 21, 2019 by Bella Aguilera
We appreciate your comment. We await your next visit.
May 20, 2018 by Bella Aguilera
Dear guest, Thanks for staying with us. We appreciate your comments which helps us improve and always offer the best service to you! It has been a pleasure to welcome and serve you during your stay. We look forward to your next visit in this your home away from home. Until next time...
Mar 15, 2018 by Bella Aguilera
Dear guest, Thanks for staying with us. We appreciate your feedback! It’s been a pleasure to welcome and serve you during your stay. We await your next visit in this your home away from home. Until the next time...
Nov 11, 2017 by Bella Aguilera
Dear guest, Thanks for staying with us. We appreciate your feedback! It’s been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...
Free breakfast is served daily. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at Suites Colonial. This Cozumel hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking (limited spaces)
Suites Colonial offers 28 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and irons/ironing boards. Plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Cozumel hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Guests are served free continental breakfast daily from 7 AM to 11:00 AM.
Room service (during limited hours) is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.