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JW Marriott Hotel Macau

5.0 star property
5-star luxury hotel near Cotai Strip, connected to a shopping center

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JW Marriott Hotel Macau

Photo gallery for JW Marriott Hotel Macau

Meeting facility
Premium bedding, down comforters, minibar, individually furnished
Premium bedding, down comforters, minibar, individually furnished
2 bars/lounges, poolside bar
Room, 1 King Bed | Bathroom | Separate tub and shower, free toiletries, hair dryer, slippers

Overview of JW Marriott Hotel Macau

Reviews
9.2

Wonderful

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • SpaSpaSpa
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • Parking includedParking includedParking included

Explore the area

Map
Estrada da Baía da Nossa Senhora de, Esperança, s/n, Cotai, Das Ilhas
  • Popular LocationVenetian Macao Casino9 min walk
  • Popular LocationCotai Strip10 min walk
  • Popular LocationCity of Dreams18 min walk
  • AirportMacau (MFM-Macau Intl.)10 min drive

Room options

View all photos for Executive Room, 1 King Bed, Pool View

View from room

Executive Room, 1 King Bed, Pool View

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

View from room

Room, 1 King Bed, Pool View

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Pool View

View from room

Executive Room, 2 Double Beds, Pool View

  • 484 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, minibar, individually furnished

Room, 2 Double Beds

  • 484 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Pool View

View from room

Room, 2 Double Beds, Pool View

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, individually furnished

Room, 1 King Bed

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | LED TV

Executive Suite, 1 King Bed

  • 1033 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge )

Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge ) | Pool | Outdoor pool

Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge )

  • 1033 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
St. Regis Macao
Pool
Hot Tub
Spa
Free WiFi
4.8 out of 5, Exceptional, (690)
The price is $153
per night
$176 total
includes taxes & fees
May 9 - May 10
St. Regis Macao

About the neighborhood

Cotai

City center retreat .At this Cotai hotel, you'll be within half a mile (1 km) of Cotai Strip and 6 miles (10 km) of University of Macau. Macau Tower Convention and Entertainment Centre and Macau Tower are also within 6 miles (10 km).

What's nearby

  • Venetian Macao Casino - 9 min walk
  • Cotai Strip - 10 min walk
  • Cotai Arena - 10 min walk
  • City of Dreams - 18 min walk
  • Studio City Water Park - 3 min drive

Getting around

  • Macau Intl. Airport (MFM) - 11 min drive

Restaurants

  • Don Quijote - 8 min walk
  • Jin Yue Xuan - 8 min walk
  • Starbucks - 10 min walk
  • Sedap Singapore - 10 min walk
  • 星巴克 - 10 min walk

About this property

JW Marriott Hotel Macau

5-star luxury hotel near Cotai Strip, connected to a shopping center
JW Marriott Hotel Macau offers its guests a full-service spa, a lazy river, and a waterslide. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. An outdoor pool, a children's pool, and a health club are also featured at the luxury JW Marriott Hotel Macau. A roundtrip airport shuttle at scheduled times and an area shuttle are free. Self parking is free.

This 5-star Cotai hotel is smoke free.

  • 1015 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2015
  • Kid's club (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
JW Marriott Hotel Macau offers 1015 accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

The Ritz-Carlton Spa, Macau has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 11:00 AM to 9:00 PM at scheduled times
  • Free area shuttle
  • Area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: MOP 284 for adults and MOP 142 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Lazy river
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV with premium channels

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 29 to March 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Hotel Macau

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 500.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MOP 284 for adults and MOP 142 for children
  • Rollaway bed fee: MOP 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Hotel Macau Cotai
JW Marriott Hotel Macau
JW Marriott Macau Cotai
JW Marriott Hotel Macau Hotel
JW Marriott Hotel Macau Cotai
JW Marriott Hotel Macau Hotel Cotai

Frequently asked questions

How close is JW Marriott Hotel Macau to the airport?

JW Marriott Hotel Macau is 3.3 mi (11-min drive) away from the Macau Intl. Airport (MFM) airport, the closest popular airport to the property.

How much does it cost to stay at JW Marriott Hotel Macau?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Macau on May 6, 2024 start from $209.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does JW Marriott Hotel Macau have an airport shuttle?

JW Marriott Hotel Macau offers a free airport shuttle, available from 11 AM to 9 PM at scheduled times.

How close is JW Marriott Hotel Macau to the beach?

This hotel is 4.7 mi (16-min drive) from Hac Sa Beach and 13.5 mi (41-min drive) from Zhuhai Beach. Don't forget your sunscreen!

Does JW Marriott Hotel Macau offer free breakfast?

Free breakfast isn’t provided at JW Marriott Hotel Macau, but buffet breakfast is offered for a fee of MOP 284 for adults and MOP 142 for children. It's available every day from 7 AM to 10:30 AM.

Is there a casino at JW Marriott Hotel Macau?

No, there is no casino at this hotel, but Venetian Macao Casino (9-min walk) and Cotai Strip (10-min walk) are nearby.

What time is check-in at JW Marriott Hotel Macau?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at JW Marriott Hotel Macau?

This hotel offers free self parking.

Does JW Marriott Hotel Macau have a pool?

JW Marriott Hotel Macau features an outdoor pool and a children's pool. The pool is closed seasonally each year from December 29 to March 13.

Does JW Marriott Hotel Macau have a restaurant?

There are 4 onsite restaurants, offering options like Chinese cuisine, brunch, and light fare.

Does JW Marriott Hotel Macau have a spa?

Pamper yourself with a day at The Ritz-Carlton Spa, Macau, where you can enjoy deep-tissue massages, body treatments, and facials.

How close is JW Marriott Hotel Macau to downtown Cotai?

JW Marriott Hotel Macau is 0.6 mi away from Cotai.

JW Marriott Hotel Macau Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1003 reviews" "
Rating 8 - Good. 216 out of 1003 reviews" "
Rating 6 - Okay. 42 out of 1003 reviews" "
Rating 4 - Poor. 20 out of 1003 reviews" "
Rating 2 - Terrible. 13 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dong-eun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Wan Hua

Stayed 1 night in Dec 2023

10/10 Excellent

Sui

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything were perfect, friendly staffs included room service staff as well as security staff an A for their helpfulness. Wait time for registration must be improve, I had waited an hour and a half was not a good standard for JW brand.
Stayed 2 nights in Dec 2023

10/10 Excellent

Phoebe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious
Stayed 1 night in Nov 2023

10/10 Excellent

Shuk Mui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk customer service Yasmine is excellent and very friendly to the customers. I rate her 5 stars
Stayed 2 nights in Nov 2023

10/10 Excellent

WILLY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfying and enjoyable hotel stay. starting with the hotel check in by the reception staff.
Nice view from my room window.
Stayed 2 nights in Nov 2023

10/10 Excellent

DONGIL

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great hotel!
I arrived at Macau Airport in the middle of the night. I went to the hotel in a van that I had booked through the hotel in advance, and it wasn't difficult to reserve the van. Thanks to roselle for her help. The room was clean and spacious, and the view was nice. I had mentioned a non-smoking room in advance, but the room smelled strongly of cigarettes, and there was no room to change to, so they changed me to a new room the next day. But it still smelled like cigarettes. The size of the room was the same, but the number of coffees provided in the room was small, and the type of tea was also changed to a lower grade. I stayed in the downgraded room for 3 days, paying the same amount. I went to the concierge to make a reservation for the restaurant I was planning to go to, and met roselle, who helped me make a van reservation in Korea. The restaurant was fully booked, so roselle recommended another place and it was a fantastic evening. Thanks again roselle. It was a perfect hotel except for the smell of cigarettes. I remembered this as a JW Marriate Hotel that I would like to visit again.
Stayed 3 nights in Oct 2023

10/10 Excellent

MARGARITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Lai

Stayed 1 night in Aug 2023

10/10 Excellent

TSZ TICK

Stayed 1 night in Aug 2023