Well, Appalled that the staff has to operate with facilities that need major upgrade. How they manage to keep it clean & safe, I don’t know. Carpets are old deteriorating everywhere, heater/cooler works but spews dusty air, new microwave needed-works sporadically, hair dryer dysfunctional. Bag breakfast ok. Bathroom very clean. Hotel chain needs to renovate all of inside, I made do as staff helpful & things clean, as I was one person, but will not recommend it to a family. Plus also there was no infestations, if there had been that would have been a deal breaker. Need more plugs, for charging cell phone & hearing aids, I had brought a charging strip so I was ok.