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4.0 out of 5

"Convenient off I95. Staff professionals @ friendly. " More

By a verified traveler on Thu 16 Mar 2023

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Hotel Description

Enjoy the free WiFi at this 3-star Colonial Heights hotel

In suburbs

Within 2 miles (3 km) of this Colonial Heights hotel, you'll find Keystone Antique Truck and Tractor Museum and Southpark Mall. Appomattox River and Swaders Sports Park are also within 3 miles (5 km).

Dining, 24-hour fitness

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas and free internet in public areas. Free self parking, a snack bar/deli, and a computer station are also offered.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$131* Per night/room May 2 - May 3

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 2 Queen Beds (Larger Room)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Southpark Hotel ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Southpark Hotel

Everyone (4) Family (4)
5 out of 5

Posted by on May 28, 2023

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Comment from Hotel Management

Jun 1, 2023 by Brian S.

Thank you for taking the time to tell us about your experience at Holiday Inn PETERSBURG NORTH- FORT LEE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5
Convenient off I95. Staff professionals @ friendly.

Posted by on Mar 16, 2023

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Comment from Hotel Management

Mar 20, 2023 by Brian S.

Thank you for your feedback. Hope to see you again soon!

4 out of 5
The staff is nice.

Posted by on Feb 17, 2023

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Comment from Hotel Management

Mar 20, 2023 by Brian S.

Thank you for your feedback.

5 out of 5

Posted by on Jul 17, 2021

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Comment from Hotel Management

Sep 10, 2021 by FOM

Thank you for your stay with us. We appreciate your feedback.

2 out of 5
The woman working the front desk the night we checked in was very rude and very short with me. She belittled me in front of other guests when I had issues with my key. I was looking forward to the (two free) breakfasts that came complimentary and would be paying for two others out of pocket, when I booked the stay. With how uncomfortable I felt after the way I was treated I couldn’t wait to get some rest and check out. We will be traveling north again next week and will be looking for another place to stay for our stop overnight.

Posted by on Mar 26, 2021

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Comment from Hotel Management

Mar 30, 2021 by FOM

We apologize for the inconveniences that you faced. This is not the standard we uphold our hotel to. We hope that you give us another chance to prove that to you.

5 out of 5

Posted by on Oct 18, 2020

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Comment from Hotel Management

Oct 25, 2020 by Marsha H.

Thanks for staying with us. We appreciate your feedback

4 out of 5
Staff was helpful and very nice. Rooms were clean and quiet. Parking lot has lots of lights and very bright. I would stay here again.

Posted by on Mar 2, 2020

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1 out of 5
The front desk person was horribly rude . Went to the room which was filthy dirty. The bathroom sink was so dirty someone had brushed their teeth and spit toothpaste in there and it had t been cleaned and there were hairs in the sink with it Then the television wouldn’t work .. not to mention by now it was 2 am my daughter was in bed we called down and was told we needed to change rooms or deal with it So I payed premonition dollars to have someone be rude to me give me a filthy room with no tv Did I mention we always stay at IHG properties because my daughter loves the breakfast - at this one we were told we would have to pay extra if she was to eat Worse experience ever with IHG

Posted by on Apr 20, 2019

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Comment from Hotel Management

Jun 16, 2019 by Holiday Inn Southpark

We apologize for the inconveniences that you faced. This is not the standard we uphold our hotel to. We hope that you give us another chance to prove that to you.

5 out of 5
Nice convinient location. Felt safe , place was clean. Breakfast was delicious.

Posted by , from Houston Tx on Nov 26, 2018

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About the Holiday Inn Petersburg North - Ft. Lee, an IHG Hotel

Location 401 E Roslyn Rd, Colonial Heights, VA 23834

Renovations + Closures

The property will be renovating from April 2 2024 to April 30 2024 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Dining venue(s)
  • Front desk
  • Hallway
  • Lobby

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Southpark Hotel. Self parking is free. This 3-star Colonial Heights hotel is smoke free.

  • 143 guestrooms or units
  • 5 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Petersburg Station (5.9 km / 3.6 mi)
  • Parking: Free self parking

Room Amenities

Southpark Hotel offers 143 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. 55-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers. This Colonial Heights hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM.

Southpark Hotel has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Carte Blanche. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7–10 per person
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Petersburg North
  • Holiday Inn Petersburg North Ft. Lee
  • Holiday Inn Petersburg North Ft. Lee Colonial Heights
  • Holiday Inn Petersburg North Ft. Lee Hotel
  • Holiday Inn Petersburg North Ft. Lee Hotel Colonial Heights
  • Holiday Petersburg North Ft. Lee Colonial Heights
  • Holiday Petersburg North Ft. Lee
  • Petersburg Ft Lee Colonial He

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.