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Candlewood Suites Colonial Heights Fort Lee, an IHG Hotel

2.5-star property
15820 Woods Edge Road, Colonial Heights, VA 1-855-201-7819
4.3 out of 5
Very good!
See all 7 travelocity Reviews

"The grout in the shower with stand and dirty, which made me feel like the focus on cleanliness was not very good " More

By a verified traveler on Mon 15 Apr 2024

Points Of Interest

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Hotel Description

Enjoy the free WiFi at this Colonial Heights hotel

In suburbs

You'll be within 3 miles (5 km) of Swift Creek Mill Theatre and 6 miles (10 km) of Point of Rocks Park with a stay here. Parker's Battery Park and MastRpieces Unlimited are also within 6 miles (10 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 24-hour business center and free internet in public areas. There's a 24-hour gym on site, and a 24-hour front desk and a convenience store are also provided.

Standard Room (Bed Type Assigned at Check-In)

Bed Count 2 Full Beds Maximum Occupancy 2 Max
$104* Per night/room Apr 22 - Apr 23

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 2 Double Beds, Non Smoking (Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Bedroom, Non Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Candlewood Suites Colonial Heights Fort Lee, an IHG Hotel ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Candlewood Suites Colonial Heights Fort Lee, an IHG Hotel

Everyone (4) Couples (1) Family (1)
3 out of 5
The grout in the shower with stand and dirty, which made me feel like the focus on cleanliness was not very good

Posted by , from WEBSTER on Apr 15, 2024

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5 out of 5
The front desk clerk was great. I didn’t catch her name but she was very friendly and checked me in with ease.

Posted by on Sep 17, 2023

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5 out of 5

Posted by on Mar 19, 2023

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4 out of 5
Very clean

Posted by on Oct 17, 2022

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4 out of 5

Posted by on Aug 23, 2021

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5 out of 5

Just an overnight stay.

Pros: The hotel was convenient to my daughter's house.
Cons: We like to watch tv at night. The tv was very difficult to get on and find the channels. We had to call the front desk twice to get instructions.
The hotel was convenient and clean. It had a nice mini kitchen with refrigerator and a coffee maker. We did not hear the train as some people had mentioned. Although the two beds were comfortable, we didn't think they were queen size. They were small, more like double beds.

Posted by , from Chatham, VA on Nov 2, 2015

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4 out of 5

Everything was nice with a full kitchen.

Cons: Noisy
I liked it there other than it didnt have a pool. and i tried to check in early like 11 (cause i thought the site said before 3) And well i couldnt cause they hadnt cleaned them yet. so i had to leave and come back. the guy i guess was new cause he didnt really know what he was doing. but when i finally got to check back in the lady was nice. Also i couldnt sleep well cause people were talking loud in the hallways and playing music really loud.

Posted by , from Virginia, USA on Mar 21, 2012

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About the Candlewood Suites Colonial Heights Fort Lee, an IHG Hotel

Location 15820 Woods Edge Road, Colonial Heights, VA 23834

Property Features

WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Candlewood Suites Colonial Heights Fort Lee, an IHG Hotel. Free self parking is available. This Colonial Heights hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 3 levels
  • Built in 2008
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Candlewood Suites Colonial Heights Fort Lee, an IHG Hotel offers 82 accommodations with DVD players and safes. 35-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room kitchen
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 55 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 55 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Suites Colonial Heights
  • Candlewood Suites Colonial Heights Fort Lee
  • Candlewood Suites Fort Lee
  • Candlewood Suites Fort Lee Hotel
  • Candlewood Suites Fort Lee Hotel Colonial Heights
  • Candlewood Suites Colonial Heights Fort Lee Aparthotel
  • Candlewood Suites Fort Lee Aparthotel
  • Candlewood Suites Colonial Heights Fort Lee
  • Candlewood Suites Colonial Heights Fort Lee an IHG Hotel
  • "Candlewood Suites Colonial Heights Fort Lee an IHG Hotel"
  • Candlewood Suites Colonial Heights Fort Lee, an IHG Hotel Hotel
  • Candlewood Suites Colonial Heights Fort Lee
  • Candlewood Suites Colonial Heights Fort Lee an IHG Hotel
  • "Candlewood Suites Colonial Heights Fort Lee an IHG Hotel"
  • Candlewood Suites Colonial Heights Fort Lee, an IHG Hotel Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.