Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
- Comprehensive food waste policy
- Comprehensive recycling policy
- Staff temperature checks are not conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Cash or credit card deposit required
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Caters to LGBTQ guests
- Contactless check-out is available
- Debit cards not accepted
- Staffed front desk
- LGBTQ friendly
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Guest accommodation is not sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are not compulsory at the property
- Contactless food service / room service is not available
- Reservation might be required for some facilities onsite
- Property is cleaned with disinfectant
- Property follows sanitization practices of SGS (3rd party expert - Global)
- Staff does not wear personal protective equipment
- Mobile key entry is not available
- Food service has been amended for enhanced safety
- Protective clothing is not available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is not available
- No rollaway/extra beds available
- No cribs (infant beds) available
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Property confirms they are implementing enhanced cleaning measures
- Parking height restrictions apply
- Minimum guest age is 18
- Individually-wrapped food options are not available
- No gap period between guest stays
Guests will be asked to pay the following charges at the property:
- A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
- An effective city/local tax rate of 5.00 percent will be charged
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately EUR 21 per person
- Self parking fee: EUR 19 per day (in/out privileges)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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