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"Delayed check in. Noisy, too near doors. " More

By a verified traveler on Tue 11 Jan 2022

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Hotel Description

Cincinnati guestrooms with kitchenettes

In suburbs

You'll find Summit Park and Sharon Woods Golf Course within 3 miles (5 km) of this hotel. Pioneer Park and TriHealth Bethesda North Hospital are also within 3 miles (5 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A picnic area and barbecue grills are also provided.

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$66* Per night/room Apr 4 - Apr 5

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Studio, Multiple Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Extended Stay America Suites Cincinnati Blue Ash Reed Hartma ratings based on 15 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Suites Cincinnati Blue Ash Reed Hartma

Everyone (9)
1 out of 5

Posted by on Feb 2, 2023

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2 out of 5
Roaches

Posted by on Mar 12, 2022

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Comment from Hotel Management

Mar 13, 2022 by Hotel Management 

Rita, we sincerely apologize for the situation you described. You are absolutely correct to expect a comfortable, clean environment when staying with us. Although we treat regularly, to uphold our company's high standards, we have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. We work hard to make our guests happy, and we obviously failed in this case. Hopefully you will consider us as your hotel of choice if you are in the area again.   Sincerely, Hotel Management

3 out of 5
Delayed check in. Noisy, too near doors.

Posted by on Jan 11, 2022

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Comment from Hotel Management

Jan 12, 2022 by Hotel Management

Robert, thank you for taking the time to share your feedback. We are pleased you choose to stay with us. However, we are sorry for the inconvenience you experienced during your stay with us. YOur feedback is appreciated as it will help us to improve our future guest expectations. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management

4 out of 5
Na

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jun 22, 2021 by Hotel Management

Thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management

5 out of 5

Posted by on Jul 14, 2020

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Comment from Hotel Management

Jul 15, 2020 by Hotel Management

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management

3 out of 5
When we arrived i was given 2 rooms on opposite sides of the hotel. I explained that i requested them be next to eachother. I was told that is impossible to do. I explained i had 6 kids (Girl Scouts) with us. Dave stated again it is impossible to do. The breakfast was Otis Spunkmeyer muffins and granola bars. We are Girl Scouts. We had better snacks packed for the trip. We ended up going out for breakfast. I was pleased with how clean the rooms appeared and the other parts of the hotel were clean as well. Pool was small but stull enjoyable.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 6, 2019 by Hotel Management

Thank you for staying at our hotel. We are glad you had a pleasant time at our pool and that you had a relaxing stay in your room. However, we apologize for not being able to provide you with the room of your choice and that you did not like our breakfast. Your feedback is discussed with the appropriate individuals of our organization in an effort to improve our service and facilities going ahead. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management

4 out of 5
Staff very nice. No coffee pot in room.security was good. Very quiet.

Posted by on Apr 27, 2019

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Comment from Hotel Management

Apr 28, 2019 by Hotel Management

Thank you for the comments regarding your stay at Extended Stay America. We love hearing how much you enjoyed our devoted staff. Please note, the coffee pot is available at the front desk and it’s complimentary. We appreciate you taking the time to share your experience and we look forward to seeing you again. Sincerely, Hotel Management

3 out of 5
First of all the room is biggest complaint. The island looked like it was going to break, the windows would not lock, the T.V. kept cutting out, and there was a dirty wash cloth on the bathroom floor when we got here. Overall not a very good experience

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 9, 2019 by Hotel Management

We apologize and regret the inconvenience you encountered in your room. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management

2 out of 5
Was expecting alittle nicer hotel. The island in the kitchen area looked like it was going to break. One of the windows would not lock shut. T.V was cutting out and a dirty wash cloth on the bsthroom when we came in.

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 9, 2019 by Hotel Management

Thank you for being our guest. We are sorry for the issues you encountered and regret the inconvenience it caused. We have alerted our maintenance team about the problems you mentioned, and they are checking and fixing them. Also, we have asked our housekeeping team to be more diligent going forward. We hope you will return so we can make it up to you. Sincerely, Hotel Management

2 out of 5

Not what I expected

Hotel staff was very nice and lobby area clean. When we got to the room upon entering it looked nice enough. However there we're crumbs on the floor didn't look as though it had been vacuumed, crumbs on the nightstand between the beds, the toilet was dirty from the previous people who had been there and there were plastic utensils sticking out from the disposal. The pool is small but clean and nice. The manager did make it right at checkout.

Posted by on Aug 10, 2018

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Comment from Hotel Management

Aug 12, 2018 by Hotel Management

Thank you for taking the time to review your stay. Although we’re happy to know you liked the service provided by our staff, we apologize for the cleanliness issue you encountered in your room. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process. We’re working with our housekeeping team so that such issues are prevented from happening. We hope to have a future opportunity to restore your confidence in our hotel. Sincerely, Hotel Management

About the Extended Stay America Suites Cincinnati Blue Ash Reed Hartma

Location 4630 Creek Rd, Cincinnati, OH 45242

Property Features

Free breakfast is served daily. Public spaces have free WiFi. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Cincinnati Blue Ash Reed Hartma. Free self parking is available. This Cincinnati hotel is smoke free.

  • 100 guestrooms or units
  • 3 levels
  • Built in 2003
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Cincinnati Blue Ash Reed Hartma offers 100 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided weekly.

  • In-room kitchenette
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Cincinnati Blue Ash Reed Hartman
  • Extended Stay America Reed Hartman
  • Extended Stay America Reed Hartman Hotel
  • Extended Stay America Reed Hartman Hotel Cincinnati Blue Ash
  • Reed Hartman
  • Extended Stay America Cincinnati Blue Ash Reed Hartman Hotel
  • Extended Stay America Cincinnati Blue Ash Reed Hartman

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.