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4.4 out of 5

"Friendly staff, clean and comfortable rooms. " More

By a verified traveler on Sun 10 Sep 2023

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Hotel Description

Enjoy the outdoor pool at this 3-star Chino Hills hotel

Near the airport

You'll find BAPS Shri Swaminarayan Mandir and Los Serranos Country Club within 2 miles (3 km) of this hotel. Ayala Park and Big League Dreams Sports Park are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.

King Studio Suite Courtyard

Bed Count 1 King Bed Maximum Occupancy 4 Max
$126* Per night/room Mar 31 - Apr 1

King & Queen Partition Studio Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Studio Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Queen Studio Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

2 Queen Studio Suite Courtyard

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Studio Suite Partition Wall

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ayres Hotel Chino Hills – Ontario ratings based on 19 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ayres Hotel Chino Hills – Ontario

Everyone (10) Couples (1) Family (8)
4 out of 5
Friendly staff, clean and comfortable rooms.

Posted by on Sep 10, 2023

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5 out of 5
This Ayres hotel was GREAT. It was our first time staying at an Ayres hotel and it exceeded our expectations. The facilities are very nice and the staff was exceptionally friendly.

Posted by on May 21, 2023

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5 out of 5
Wonderful experience!! The staff was immensely kind and helpful. It was a short overnight trip; but we wished we had more time to just enjoy the facility and the amenities. Great breakfast as well! My only gripe is that while everything looks regal and well kept, the heating and plumbing are older, so we had a difficult time getting the AC to turn off (our room was FREEZING when we entered it). Mostly, the plumbing would make really loud noises throughout the night that were almost frightening. All in all though, what a great experience!

Posted by on May 14, 2023

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5 out of 5
Ayres Suites can always be counted on for a clean, safe, and welcoming environment for families. It's a great hotel to stay in if you have young children.

Posted by , from WALNUT on Apr 22, 2023

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3 out of 5

Posted by on Mar 29, 2023

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Comment from Hotel Management

May 8, 2023 by General Manager

Dear Adam, Thank you for rating your recent stay! Although we wish you had a 5-star visit, we appreciate your feedback and hope to have the opportunity to welcome you back for an exceptional experience the next time you're in the area.Sincerely,Steve WheatleyGeneral Manager

3 out of 5

Posted by on Mar 28, 2023

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Comment from Hotel Management

May 8, 2023 by General Manager

Dear Adam, Thank you for rating your recent stay! Although we wish you had a 5-star visit, we appreciate your feedback and hope to have the opportunity to welcome you back for an exceptional experience the next time you're in the area.Sincerely,Steve WheatleyGeneral Manager

5 out of 5
I like the ambience, character, room size, cleanliness, insulation (can’t hear highway noise) , free breakfast is always good especially when you haven’t prepped for the morning after you’ve checked in.

Posted by on Aug 6, 2022

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5 out of 5

Posted by on Oct 2, 2021

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5 out of 5

Posted by , from SAN DIEGO on Sep 12, 2021

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4 out of 5

Posted by on Aug 13, 2021

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Property Features

Ayres Hotel Chino Hills – Ontario offers its guests an outdoor pool, a spa tub, and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 969 square feet (90 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Ayres Hotel Chino Hills – Ontario. Free self parking is available. This 3-star Chino Hills hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 969 sq ft of conference space
  • 90 sq m of conference space
  • Built in 2009
  • Full breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free long-term parking , Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking and extended parking

Room Amenities

Ayres Hotel Chino Hills – Ontario offers 122 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Chino Hills hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Pillowtop beds
  • IPod dock
  • In-room dining
  • HD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ayres Chino Hills
  • Ayres Hotel Chino Hills
  • Chino Hills Ayres
  • Chino Hills Ayres Hotel
  • Chino Hills Hotel
  • Ayres Hotel Chino Hills
  • Ayres Chino Hills – Ontario
  • Ayres Hotel Chino Hills – Ontario Hotel
  • Ayres Hotel Chino Hills – Ontario Chino Hills
  • Ayres Hotel Chino Hills – Ontario Hotel Chino Hills

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.