Ratings based on 105 Guest Reviews

Hear it directly from our travelers
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
5 out of 5
Recommended
for Everyone
by A traveler from Southern Cal

Great place to stay

Posted Aug 14, 2014
Pros: Friendly staff, location, location, location, cleanliness and size of the rooms.
Cons: Cant think of anything..
Location: Awesome view as the hotel sits alongside the river, minutes from Michigan Ave., Millennium and Grant parks and subways.
Friendly staff. Clean spacious room. Italian restaurant next door. Couldn't ask for more.
5 out of 5
Recommended
for Everyone
by David from Iowa

Amazing!

Posted Jun 8, 2014
Pros: Love everything about this hotel the location is amazing! The views are amazing! The staff is amazing!
Cons: The bathrooms could still use a little work, the shower head was weak. There was also an unknown odor in the bathroom that i could not figure out
Location: This hotel is located near by everything. I was in town for a Cubs game and was able to walk to the subway and be to wrigley in about a half hour.
From the moment arriving at this hotel I was greater by very friendly staff. This continued through the hotel as housekeepers and management staff was very friendly while waiting for elevators. My room was on the 35th floor and had an amazing view of Chicago! I wish i could of spent more time in the room that was very very comfortable. The hotel is very close to bus stops, L trains, water taxi, and there is always a cab at the front of the hotel.
Comment from Hotel Management
Jun 14, 2014 by Traveller, Hotel Management
Hello David Thank you for your 5 star rating! We are thrilled that you had an amazing stay with us and we do hope that you return to see us again soon in the near future Regards Juli Colon Director of Rooms
5 out of 5
Recommended
by funevening

Comfort and luxury in a great location

Posted Dec 16, 2012
Pros: Close restaurants, Free Internet, Quiet, great location
The room was great very comfortable with a great room. I definitely did not want to check out in the morning. Also the rainfall shower was fantastic. I would definitely stay here again and highly recommend staying there.
Comment from Hotel Management
May 21, 2014 by Traveller, Hotel Management
Thank you so much for your review. We thank you for choosing the Wyndham Grand Chicago Riverfront; we are so pleased you enjoyed your stay. We look forward to welcoming you back again very soon. Best- Juli Colon Director of Rooms
4 out of 5
Recommended
by JLoves2Travel from Miami, FL, USA

Price+Quality+Location=Luxurious!

Posted Dec 12, 2012
Pros: unique rooms
First, I love boutique/apartment style hotels. If you're looking for one, this is it. I was upgraded to a suite immediately upon arrival without asking. The room was amazing i.e. size, comfort, cleanliness, and quality. The bathroom's walk-in shower w/ glass doors could fit a small soccer team and the separate water closet w/ oversized tub was more than enough. I was in the room for over an hour before I realized that there was a separate sitting room with couch and even larger flat screen TV. Awesomeness! And the chaise lounge...let's just say I'll now be buying one for my new home. I will definitely be staying here again. The ONLY CON was the slow valet parking service. It was very cold and the line was long. Other than that. Great experience.
Comment from Hotel Management
May 22, 2014 by Traveller, Hotel Management
Thank you so much for your positive feedback and critique. I assure you your comments will be shared with valet as well as the rest of the team. We're glad to hear you enjoyed your time with us in Chicago and look forward to welcoming you back soon. Best- Juli Colon, Director of Rooms
4 out of 5
Recommended
by SGood from Akron Ohio

The staff was very kind. They made our trip easy.

Posted Dec 8, 2012
Pros: Close restaurants, Free Internet, Quiet
Everyone at the hotel was so kind. The ability to talk to concierge by phone made making plans very easy. They even got us a reservation at RPM with very little notice. The rooms were clean and the beds comfortable. Everything was great.
Comment from Hotel Management
May 21, 2014 by Traveller, Hotel Management
Thank you so much for your review. We thank you for choosing the Wyndham Grand Chicago Riverfront; we are so pleased you enjoyed your stay. We look forward to welcoming you back again very soon. Best- Juli Colon Director of Rooms
3 out of 5
Recommended
by KrazeeBob

Courteous staff outweighs other cons

Posted Aug 24, 2012
Pros: Free Internet, roomy
Cons: Noisy, no separate sink
Average stay. The staff is very friendly and helpful. The location is pretty good for catching buses around town. Unfortunately the bathroom has the sink, toilet, and shower behind one door. The other mirror in the room interior is inconvenient. If you can get a deal on the room it is worth it.
4 out of 5
Recommended
by Geggy from Jersey City, NJ

Charming, Amazing Location

Posted Aug 23, 2012
Pros: Close restaurants, Free Internet
The only drawback here was the closet being in the bathroom. Other than that, this place was flawless. The concierge had middle of the road knowledge of the city and his ticket prices for Cubs games were outrageous but nothing StubHub couldn't fix ($35/per ticket vs concierge price of $125/per)
Comment from Hotel Management
May 22, 2014 by Traveller, Hotel Management
Thank you so much for your feedback; we're thrilled that you enjoyed your stay with us! I will be sharing your comments with the rest of the team, we thank you for your critique. Thank you for choosing the Wyndham Grand Chicago and we look forward to welcoming you back very soon.. and go Cubs! Best, Juli Colon Director of Rooms
5 out of 5
Recommended
by travelbytrain from Sacramento, CA, USA

Hotel 71 made me feel important.

Posted Aug 14, 2012
Pros: Free Internet, Quiet, view
My stay at Hotel 71 was a great experience. From the assistance from the staff (directions, things to do, flagging down a taxi, to the fantastic view of the Chicago River, everything was perfect. It was clear the staff loved their jobs!
Comment from Hotel Management
May 21, 2014 by Traveller, Hotel Management
Thank you so much for your review. We thank you for choosing the Wyndham Grand Chicago Riverfront; we are so pleased you enjoyed your stay. We look forward to welcoming you back again very soon. Best- Juli Colon Director of Rooms
5 out of 5
Recommended
by grttrip

great hotel in a very convennient location

Posted Jul 10, 2012
Pros: Close restaurants, Free Internet, Quiet
The staff at the hotel were great. The room we stayed in was modern and stylish. The hotel is within walking distance of a number of restaurants and other places of interest.
Comment from Hotel Management
Jun 14, 2014 by Traveller, Hotel Management
Hello Traveler Thank you for your 5 star rating of our Grand hotel. We are thrilled to hear you had an amazing stay and we do hope that you return to see us in the near future. Regards Juli Colon Director of Rooms
5 out of 5
Recommended
by CinciOD22 from Cincinnati, OH, USA

Great location and views.

Posted Jul 8, 2012
Pros: Free Internet
The location is great, right downtown across from Trump Tower,with nice views of the river. Complimentary internet is included. Would definitely stay there again.
Comment from Hotel Management
May 21, 2014 by Traveller, Hotel Management
Dear CinciOD22- Thank you so much for your review. We thank you for choosing the Wyndham Grand Chicago Riverfront; we are so pleased you enjoyed your stay. We look forward to welcoming you back again very soon. Best- Juli Colon Director of Rooms