Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
5.0 out of 5
100% of guests recommend
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
They paid and stayed.
We double-checked.
5 out of 5
by Hardtoplease18

Once In A Lifetime

Posted Apr 4, 2012
Pros: just everything
A budget buster for sure but what a great spring break experience. Sprang for the deluxe suite with river view for a few nights. Also selected the Kids package which includes hats and cotton candy at the door, personalized milk and cookies for them at night, Wii gaming, $60 meal voucher, valet parking, etc. The staff was very professional but very cordial and made our kids feel super special. This is the first time we've really felt that we got our moneys worth even after breaking the bank to get it. Also the decor of the entire hotel was outstanding including the restaurant on the 16th floor. It was truly like an oasis in the sea of sub standard hotels and we didnt want to really leave. Secret Tip: There is an excellent Italian pizzaria just around the back of the hotel less than two minutes walk that served very reasonable priced pizza and pasta which was very authentic and super good.
5 out of 5
by mariajose from Chicago, IL, USA

Feeling like a million dollars

Posted Dec 21, 2011
Pros: Close restaurants
Never, had i been to a hotel that truly showed you how valued you are as a guest. The most comfortable bed in my life, room climate very enjoyable. Service and staff the perfect example of accomodating and with a smile. Truly felt on top of the world. Thank you
5 out of 5
by A verified traveler

Pure Elegance

Posted Jul 7, 2009
Staying at the Trump was a wonderful way to celebrate my birthday. The location was perfect for going to the movie, eating dinner along the river, walking to the 3rd of July fireworks. The service was excellent. The room was lovely and large. The bed was soooo comfortable! I adored the spa tub and shower and the flat-screen tv in the bathroom mirror was great. The room had everything I could want - a wonderful hair dryer, great bath products, a nice little refrig/mini-bar, a micro-wave, dishwasher, set of dishes and glasses, pots/pans and silverware. The spa was gorgeous - next time I will use it! The hotel was so nice - sent up chocolate treats for my birthday! I went back a day later to have brunch with my family - marvelous!!! Overall a 10+ experience.
5 out of 5
by A verified traveler

Trump it is! Bellissimo! Splendid!

Posted Jan 16, 2009
We had a very nice and wonderful experience at the Trump for an overnight stay. We had adjoining rooms and like the other reviewers mentioned, you are welcomed by cheerful staff, you are immediately asked how they can cater to your needs, how they can pamper you. The rooms greeted us with the hotel's chocolates, personal letter from Donald Trump, warm cookies (excellent tasting! as well) and a glass of milk was brought up for my son, a crib was waiting for my baby along with baby essentials. Color scheme and decor not too modern, just right, cool and pleasing to the senses! not ostentatious! I also really like the idea of a kitchenette in the room: microwave, cooktop, dishwasher, sub zero fridge, utensils, cookware, stemware, glassware, silverware, all kitchen essentials, which was very nice and well thought of for guests to have an option to cook in or heat up food. I must make one suggestion: there should have been a insinkerator just in case guests unknowingly puts food scraps into the sink (might make it a less plumbing headache!) Very clean and nice smelling rooms and bathrooms, crisp bedding, comfortable beds, an assortment of pillows (there must have been 10 of different sizes per bed), I particularly appreciate that they did not scrimp on style and amenities. They have a whole window floor (14th floor) for the spa and fitness center: treadmills, ellipticals, bikes, weight machines overlook the city. Nice view when on the treadmill. Overall this hotel meets my criteria: very clean and nice smelling in rooms and everywhere, bright rooms, nice window size, excellent staff! I'd call ourselves Trumpsters and are we delighted we have one right here in Chicago!
5 out of 5
by A verified traveler

Very nice!

Posted Sep 5, 2008
We just stayed for 4 days back in the last week in July 08. Construction was still going on, but they went out of their way to be sure you we not interrupted. The spa and fitness center were excellent and the pool area, very clean and inviting. The room was taken care of in a very good manner, was clean and furnished very nicely, with a full kitchenette. We had made some personal requests before our stay, with the personal attache' and they were taken care of before we got there, exactly how we had requested. The door people were always friendly and smiling and exceptional, in that we came and went at all hours, yet, still never touched a door. The room was serviced twice a day, with turn down in the evening, which was nice. The only thing that I was not satisfied with, was a separate late morning interruption to check mini-bar stock. I left comment about this being 1 intrusion to many, with the desk and maybe it will be something they could fit in with the morning room service, which was what I had suggested to the staff. After the first day, I didn't let them intrude for that purpose again. Other than that, I would definetly recommend this stay to anyone who want a luxurious getaway. They take care of you very well!!! (and next time I stay, I will ask about the mini-bar check and if they still have a separate interruption, I'll simply ask them to ignore or combine it with the a.m. room sevice, and believe me, they seem to welcome whatever you ask!)