Ratings based on 54 Guest Reviews

Hear it directly from our travelers
4.4 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Hear it directly from our travelers
4 out of 5
for Everyone
by A travelerfrom W

Spring break visit to Chicago

Posted Mar 27, 2015
Had a great time at the hotel and the weather was beautiful for our trip only thing that we would like better is for for them to give us ice automatically every evening instead of having to ask for it
5 out of 5
for Couples
by A travelerfrom st. louis, mi

Posted Mar 24, 2015
Cons: Spa, was not what. I expected. The massage therapist gave me a massage with rubber gloves on. Odd not relaxing.
Location: One block frm Michigan avenue, shopping! Restaurants and nightlife was great!
The James was a great hotel. The staff including doormen were friendly and helpful. The hotel was close to everything. Michigan Ave was only a couple of blocks away. Great location!
5 out of 5
by firehouse17from Northern, IL, USA


Posted Dec 28, 2012
Pros: Close restaurants, Free Internet, Quiet, modern rooms, staff
My wife and I stayed on a Sunday night. The staff was impeccable and friendly. Room was very clean and modern. We left for Xmas shopping and dinner. We returned to find the bed turned down. We will return. I think this is a hidden gem for the value.
4 out of 5
by kfrazie

All around great hotel

Posted Oct 11, 2012
Pros: Close restaurants, free wifi
Trendy and friendly. Great hotel that is close to all major attractions.
3 out of 5
by HotelGeek

Not bad for the price point but I was expecting much more.

Posted Aug 9, 2012
Pros: Free Internet, Quiet
Room quality was okay for being a 4 star hotel. There are to many other chicago hotels for me to come back.
5 out of 5
by WindyCityVisitorfrom Lafayette, IN, USA

Every staff member we encountered was friendly, helpful, and polite.

Posted Jul 19, 2012
Pros: Close restaurants, Quiet, turn down service (ice in room), pet friendly
We were only in town one night, but we enjoyed our stay at The James. Easy walking distance to the Metra system. We would stay again in the future.
4 out of 5
by Jacks66from Houston, TX, USA

Hotel was very warm and inviting.

Posted Jul 17, 2012
Pros: Close restaurants, Free Internet
Cons: Noisy
We only stayed here one night. We changed hotel after three days. I was very impressed with The James. Wish we had stayed here the entire trip. The service was great and the Hotel was clean. It is in a prime location.
5 out of 5
by Chicago2from St cloud, mn

We were always greeted with a friendly face at the door.

Posted Jun 22, 2012
Pros: Close restaurants, Free Internet, Quiet, excellent service
Great hotel. Very accessible location to all the major sites!
3 out of 5
by Chook27

OK not great

Posted May 31, 2012
Pros: Free Internet, location
Cons: small beds
The location of the hotel is fantastic, close to all the action. Looks great but the hotel itself was not worth the money. Rooms were a decent size but beds were very small, fine for couples wanting to snuggle but not ideal for friends away on a long weekend. When we called requesting a cot they were not able to put in the room due to fire hazard but did acknowledge although the rooms are meant for 4 adults there is no way 4 could comfortably fit in there. There's also only 2 small elevators to service the hotel which wasn't sufficient for the number of people staying so there were long delays at times. Probably better suited for a romantic getaway.
5 out of 5
by FlipperOntheFlyfrom San Antonio, TX, USA

Great Location.

Posted May 31, 2012
Pros: Close restaurants, Quiet, location
Cons: no ice machine
Location, location, location! The staff is friendly, efficient and very accomodating. Rooms are small but quite comfortable and quiet. Many great restaurants and great shopping nearby. Would have preferred more housekeeping, but that is a sign of the times, (limited towels and no changing of the sheets). Can't wait to go back.