Frustrating at first... Posted Mar 31, 2015
One staff member was working at the desk when our party arrived. We waited at least 20 minutes to check-in. There was a convention at the hotel the weekend we stayed. One would think that the Sheraton would have ensured there were plenty of staff members to keep things flowing smoothly. After our 20 minute wait at the desk, we ended up having to pay for a taxi to take us to our first reservation of the night. Otherwise, we would have been late to to an event that we had already paid for. The toilet in our room also ran constantly and the drain in the tub was clogged. The cafe in the basement of the location is highly over priced. Two plain bagels and two bottles of water were $14. Overall, the rooms are clean, spacious, and comfortable.