Hotel could use an update Posted Oct 2, 2013
My fiance and I were in Chicago for a wedding last weekend and stayed at Sheraton on East North Water Street on Saturday night and left on Sunday afternoon. We rented a car from the airport and then went to the hotel. The lobby is very nice but not much else. The rooms are small and outdated plus, I was told I could get my parking ticket validated upon checkout. When I went to get my ticket validated I was told that I was parked in the Ogden Plaza parking lot and not Sheraton, which I had no idea. Since, when I got out of my car and went inside we were inside the Sheraton, I assumed I was parking in a Sheraton lot. If I had known, I would not have parked there and parked with Sheraton. I was told there was nothing they could do. A big waste of money!!