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4.7 out of 5

"This is right downtown! Lots of options within a walkable distance! The staff was friendly and our room was clean. That’s all we need. " More

By a verified traveler on Mon 18 Mar 2024

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Hotel Description

Hotel near Chicago Riverwalk in Chicago

City center stay

Within a 10-minute walk of this Downtown Chicago hotel, you'll find Chicago Riverwalk and Chicago Theatre. Also, Merchandise Mart is within half a mile (1 km) and Millennium Park is within 2 miles (3 km).

Free breakfast

This hotel features an indoor pool and a gym. Enjoy the free on-the-go breakfast each morning. Valet parking, WiFi in public areas, and express check-out are also offered.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$115* Per night/room Mar 31 - Apr 1

2 Doubles Mobility Accessible Room Non-smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn & Suites Chicago Downtown ratings based on 19 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hampton Inn & Suites Chicago Downtown

Everyone (8) Couples (1) Family (3)
5 out of 5
This is right downtown! Lots of options within a walkable distance! The staff was friendly and our room was clean. That’s all we need.

Posted by on Mar 18, 2024

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Comment from Hotel Management

Mar 18, 2024 by Nora

Dear Jody,thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again. Until that time, we wish you and your family safe travels! Warm Regards,

5 out of 5
Nice and clean very nice Moroccan gentleman at front desk

Posted by on Sep 10, 2023

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Comment from Hotel Management

Sep 14, 2023 by Octaviano Gonzalez Director of Rooms

Hi Omar, Thank you for delighting us with your presence during your visit to Chicago. Should your future travel plans bring you back to the city, we would love an opportunity to serve you again.Best, Octaviano GonzalezDirector fo Rooms

5 out of 5
Great location in River North neighborhood. Many bars and restaurants in walkable distance from hotel. The riverfront is only a 10 minute walk. Train and subway connections are close by. The hotel elevator is quite dated but the rest of the facility was very nice and comfortable.

Posted by , from SAINT PAUL on Jun 16, 2023

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Comment from Hotel Management

Jun 17, 2023 by Octaviano Gonzalez Director of Rooms

Hi Jody, We're so thankful that you took time to write such a thorough and flattering review of your experience with us. We hope that we'll get an opportunity to serve you again in the future as well.Best, Octaviano GonzalezDirector of Rooms

5 out of 5
The pool is heated nice feature and really enjoyed the attached open patio area. Breakfast was great each day. and staff was very friendly and helpful, especially Porsche she was great

Posted by on Jun 3, 2023

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Comment from Hotel Management

Jun 5, 2023 by Octaviano Gonzalez Director of Rooms

Hi Virginia, Thank you so much for the 5-Star rating. We’re pleased to hear that you enjoyed your experience with us, and we’d love an opportunity to serve you in the future.Best, Octaviano GonzalezDirector of Rooms

4 out of 5
Nice stay. I liked the breakfast and location.

Posted by on May 21, 2023

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Comment from Hotel Management

May 23, 2023 by Octaviano Gonzalez Director of Rooms

Hi Lenis, Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location and breakfast was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

4 out of 5
Staff was great

Posted by on Oct 1, 2022

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Comment from Hotel Management

Oct 17, 2022 by Mario Perez

Hello,Thank you for your feedback, it is always great to hear from our valued guests. We are so glad to see you enjoyed your experience at the Hampton Inn Chicago Downtown Hotel, we hope to host you again!Thank you,

5 out of 5

Posted by , from PONTE VEDRA BEACH on Sep 16, 2022

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Comment from Hotel Management

Mar 15, 2023 by Octaviano Gonzalez

Hi Mark,Thank you for the perfect 10 rating! Please come back and see us again.Best, Octaviano GonzalezDirector of Rooms

5 out of 5

Posted by , from PONTE VEDRA BEACH on Sep 12, 2022

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Comment from Hotel Management

Mar 15, 2023 by Octaviano Gonzalez

Hi,Thank you for the perfect 10 rating! Please come back and see us again.

5 out of 5
The hotel has really good location. It is a couple of blocks from the Magnificent Mile. It is a 23 minute walk to Navy Pier. You can get to River Walk easily too. The area it is in is a good area with many good hotels. Breakfast was really good. The only complaint is that they do not put the iced water machine for people to have access all day, it was only in the breakfast area. But there are a couple of 7 elevens close by so it is easy to buy bottled water. Still, would have been nice to have water available all day long without having to worry about buying our own. Overall, a really good hotel. We will denitely stay there again.

Posted by on Aug 21, 2022

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Comment from Hotel Management

Aug 25, 2022 by Hampton Inn & Suites Chicago - Downtown

Glad you enjoyed our prime location. We do in fact have water for purchase in the Treats Shop adjacent to the front desk. I am sorry that you missed that during your recent stay. We look forward to welcoming you back soon, Xin.

4 out of 5
The hotel was fine but there were sirens all night long. Once asleep I could manage. The hotel itself was fine.

Posted by on Jul 31, 2022

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Comment from Hotel Management

Aug 2, 2022 by Hampton Inn & Suites Chicago - Downtown

Thanks for sharing your experience of your recent stay with us. I am sorry that you encountered outside noise during your stay. The great thing about being in a dense urban downtown is the excitement of many people, things to do with a constant a hustle & bustle; however, with that comes noise. As with most hotels in downtown, street noise is something that will be encountered: Downtown Chicago is a dense, bustling city with lots of city noise including emergency vehicles that may be heard throughout all hours of the day. Most guests are not generally disturbed by the noise, but we realize that each person has their own sensitivity to it. For those light sleepers or to those not accustomed to city noise we do offer earplugs at the front desk.

About the Hampton Inn & Suites Chicago Downtown

Location 33 West Illinois Street, Chicago, IL 60654

Property Features

Hampton Inn & Suites Chicago Downtown offers its guests an indoor pool and a fitness center. Public spaces have WiFi for a fee. Free breakfast is available daily. Event space at this hotel measures 2637 square feet (245 square meters) and includes conference space. Hampton Inn & Suites Chicago Downtown also features tour/ticket assistance, laundry facilities, and express check-out. For a fee, parking is available.

  • 1 building
  • 230 guestrooms or units
  • 12 levels
  • 2637 sq ft of conference space
  • 245 sq m of conference space
  • Built in 1998
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge) , Internet access - wireless , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (1.1 km / 0.7 mi)
  • Metro station: Grand Station (Red Line) (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hampton Inn & Suites Chicago Downtown offers 230 accommodations with safes and coffee/tea makers. 49-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • HD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 70 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Events/parties not allowed
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless internet in public areas: USD 4.95 per night (rates may vary)
  • Valet parking fee: USD 65.00 per night
  • Nearby parking fee: USD 58.00 per night(801 ft away; open 24 hours)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 45 (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Downtown Hampton Inn
  • Hampton Inn Chicago Downtown
  • Hampton Inn Hotel Chicago Downtown
  • Hampton Inn Chicago Downtown Hotel
  • Hampton & Suites Chicago
  • Hampton Inn & Suites Chicago Downtown Hotel
  • Hampton Inn & Suites Chicago Downtown Chicago
  • Hampton Inn & Suites Chicago Downtown Hotel Chicago

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.