"This hotel does not come close to living up to the Fairmont brand and is not luxury in any way. F&B is limited and revolves around a subpar beer and b ... " More
Heart of Chicago
At this Downtown Chicago hotel, you'll be well placed to visit Millennium Park and Michigan Avenue, both within a 5-minute walk. Grant Park and Chicago Theatre are also within half a mile (1 km).
Business services
This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Families will appreciate the onsite laundry facilities and in-room childcare. WiFi in public areas is free.
Feb 22, 2024 by Tim Muhsen
Dear Michael, Thank you for the time for relaying your comments about your recent stay with us, it is through such feedback that we can isolate issues and areas in need of improvement and enhancements throughout the hotel. We have certainly discussed the matters with the respective department head in order for necessary action to be carried out. Your feedback has been taken very seriously and will ensure that our future guests will not experience this inconvenience.Once again thank you for your constructive feedback and we look forward to warmly welcoming you again in the near future.Kindest regards, Tim MuhsenDirector of Guest Experience.
Feb 19, 2024 by Tim Muhsen
Dear Moses,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fairmont Chicago Management Team
Jan 9, 2024 by Tim Muhsen
Dear Jana,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fairmont Chicago Management Team
Sep 12, 2023 by Tim Muhsen
Dear Alexus,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fairmont Chicago Management Team
Sep 11, 2023 by Tim Muhsen
Dear David,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fairmont Chicago Management Team
Aug 21, 2023 by Tim Muhsen
Dear Karen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fairmont Chicago Management Team
Jul 30, 2023 by Tim Muhsen
Dear Rebecca, Thank you for your valuable feedback following your recent stay at the Fairmont Chicago.Please allow us to express our most sincere apologies for the disappointing experience you had during your recent stay with us. Please be informed that we passed the information to our concerned team members about your experience to prevent such an inconvenience to happen again in the future. We hope these shortfalls will not tarnish your overall impression of the Fairmont Chicago and deter you from staying with us. It would be our privilege to welcome you back in the near future, thus providing us with another opportunity to redeem ourselves.Sincerely,Fairmont Chicago Management Team
Aug 6, 2023 by Tim Muhsen
Dear Tad,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Fairmont Chicago Management Team
Jul 17, 2023 by Tim Muhsen
Dear Charlene, Thank you for rating your experience at Fairmont Chicago- Millennium Park.We are glad to read that you enjoyed the hotel and that you found the service provided by our dedicated staff to be of a high standard. We certainly look forward to welcoming you back, hopefully in the very near future.Sincerely,Fairmont Chicago Management Team
May 30, 2023 by Tim Muhsen
Dear Arturo, thank you for rating your experience at Fairmont Chicago- Millennium Park.We are glad to read that you enjoyed the hotel and that you found the service provided by our dedicated staff to be of a high standard. We certainly look forward to welcoming you back, hopefully in the very near future.Sincerely,Fairmont Chicago Management Team
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center, 15 meeting rooms, and limo/town car service are available. WiFi is free in public spaces. Event space at this hotel measures 63001 square feet (5853 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and a garden are also featured at the family-friendly Fairmont Chicago at Millennium Park. You'll have access to the health club at a partner property. For a fee, parking is available.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Valet parking (surcharge)
Fairmont Chicago at Millennium Park offers 687 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium satellite channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Grab n Go - This coffee shop serves breakfast only.
Columbus Tap - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.