Deadhead Weekend! Posted Jul 8, 2015
To start off, when we booked our room, they misspelled the name on the reservation, which led to confusion at the front desk. As well as this, we booked for a room for 3 adults, intending to book a room with a king bed and a sofa-sleeper, which we were told we would receive. However, they neglected to tell us that all rooms with a king bed and sofa-sleeper were ALREADY BOOKED. We ended up in a room with only one king bed, and one of us ended up having to sleep on an old, rickety roll-away bed for three nights, which cost an extra twenty dollars per night. The person sleeping on it had to add blankets to it to make it bearable to sleep on. Assumingly due to the low rates when compared to other hotels in the city, and its location relative to places such as Soldier Field and Navy Pier, the hotel is usually packed not only for holiday weekends in general, which we stayed on (4th of July), but also for any events taking place in the area. We were unlucky enough to stay on the same weekend as the Grateful Dead Farewell Tour at Soldier Field. The hotel was packed with Deadheads all weekend, and the floor we were staying on had a lingering smell of marijuana smoke at all hours. Not entirely sure how (or why) the staff didn't pick up on this. The parking garage next to the hotel is not very large, either, and if you leave for any extended period of time, don't be surprised if your spot is taken and the garage is full. All in all, the stay was uncomfortable for all three of us.