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"Used to be good staffing " More

By a verified traveler on Tue 03 May 2022

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Hotel Description

4.5-star luxury hotel near Marina Beach

T Nagar stay

With a stay at this T Nagar hotel, you'll be within half a mile (1 km) of Pondy Bazaar and 2 miles (3 km) of Valluvar Kottam. Consulate General of the United States, Chennai and Sringeri Saradha Peetam Temple are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 4 restaurants, and a 24-hour gym are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the a rooftop terrace and perks like free valet parking.

Superior Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$88* Per night/room Apr 14 - Apr 15

Accord Aristocracy Queen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Accord Aristocracy Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Apartment Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Accord Metropolitan ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Accord Metropolitan

Everyone (1)
3 out of 5
Used to be good staffing

Posted by , from Tampa on May 3, 2022

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Comment from Hotel Management

May 4, 2022 by Deeparaj Samuel

Dear Guest Service from the Heart! Thank you for taking the time to review our Hotel. We appreciate your feedback and we hope to welcome you back to The Accord Metropolitan, Chennai in the near future. We will look into your feedback & correct it accordingly.

Property Features

The Accord Metropolitan offers its guests a full-service spa, a spa tub, and a sauna. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A 24-hour business center, meeting rooms, and limo/town car service are available. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the luxury The Accord Metropolitan. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star Chennai hotel.

  • 1 building
  • 162 guestrooms or units
  • 12 levels
  • 4 dining venues
  • Meeting rooms
  • Built in 2005
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Train station: Chennai Kodambakkam Station (1.9 km / 1.2 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Free valet parking and self parking

Room Amenities

The Accord Metropolitan offers 162 accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. A pillow menu is available. 41-inch LED televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Chennai hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Toothbrush and toothpaste

Food & Drink

The Brick Oven - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours. Reservations are required.

Zodiac - Onsite bar. Happy hour is offered. Open daily.

Royal Indianaa - This fine-dining restaurant specializes in Indian cuisine and serves lunch and dinner. Reservations are required. Open daily.

OPM 2 O - Overlooking the ocean, this rooftop bar specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub, a sauna, and a 24-hour fitness center.

Spa Services

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 3
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

The Accord Metropolitan offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Accord Metropolitan

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 6
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 1500.00
  • New Year's Eve (31 December) Gala Dinner per adult: INR 1999.00
  • New Year's Eve (31 December) Gala Dinner per child: INR 999.00 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 1650 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: INR 750 (one-way), (from 10 to 15 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Accord Metropolitan
  • Accord Metropolitan Chennai
  • Accord Metropolitan Hotel
  • Accord Metropolitan Hotel Chennai
  • Metropolitan Accord
  • Accord Metropolitan Hotel
  • Accord Hotel Chennai
  • The Accord Metropolitan Hotel Chennai (Madras)
  • The Accord Metropolitan Hotel
  • The Accord Metropolitan Chennai
  • The Accord Metropolitan Hotel Chennai

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.