SouthPark stay
Within a 15-minute walk of this SouthPark hotel, you'll find SouthPark Mall and Sharon Shopping Center. Phillips Place and Little Sugar Creek Greenway are also within 2 miles (3 km).
Renovated in 2019
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.
Mar 10, 2024 by Joanie Kastl
Robert,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Joanie KastlGeneral Manager
Jan 8, 2024 by Joanie Kastl
Christin,Thank you so much for the five-star rating. Please come back to visit us!Best,Joanie KastlGeneral Manager
Feb 6, 2024 by Joanie Kastl
Tiara,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Best,Joanie KastlGeneral Manager
Nov 20, 2023 by Joanie Kastl
Sherri,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best,Joanie KastlGeneral Manager
Jun 26, 2023 by Joanie Kastl
Jean,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Joanie KastlGeneral Manager
Oct 3, 2022 by Joanie Kastl
Jessica,Thank you for sharing your feedback regarding your stay at DoubleTree by Hilton Charlotte SouthPark. We are happy you enjoyed your visit and were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We look forward to welcoming you back!Best,Joanie KastlGeneral Manager
Dec 20, 2022 by Joanie Kastl
Andrea,Thank you for your rating. Come back and visit us!Best,Joanie KastlGeneral Manager
Jun 10, 2022 by Joanie Kastl
Anastaishia, Thank you for taking the time to give us your feedback regarding your recent stay. We are so sorry that it appears we fell short of providing the type of service that we both pride ourselves on and that you certainly deserve. We absolutely will address the issues you brought to our attention. We hope you will stay with us again and let us show you our true hospitality. Regards, Joanie Kastl General Manager
Mar 4, 2022 by Joanie Kastl
Taz, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Joanie Kastl General Manager
Feb 4, 2022 by Joanie Kastl
Dani, Thank you for your rating, we hope we can welcome you back soon! Best, Joanie Kastl General Manager
DoubleTree Suites by Hilton Charlotte - SouthPark offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 9 meeting rooms are available. Event space at this hotel measures 12002 square feet (1115 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree Suites by Hilton Charlotte - SouthPark. Free self parking is available. A complete renovation of DoubleTree Suites by Hilton Charlotte - SouthPark was completed in August 2019. This Charlotte hotel is smoke free.
Available in all rooms: High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking
DoubleTree Suites by Hilton Charlotte - SouthPark offers 207 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate dining areas. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in August 2019.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11 AM.
The Market Cafe - Onsite restaurant.
Banker's Club - Onsite bar. Open daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted.
Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.