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"Person on check-in counter very unfriendly , both checking in and out. " More

By a verified traveler on Mon 18 Dec 2023

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Hotel Description

Hotel near Marine Corps Air Station Miramar in San Diego

Miramar stay

A stay at this Miramar hotel places you within 3 miles (5 km) of Marine Corps Air Station Miramar and 6 miles (10 km) of Westfield UTC. Hotel Circle and San Diego State University are also within 12 miles (20 km).

Renovated in 2020

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-out. Enjoy the outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 2 Queen Beds, Pet Friendly, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$99* Per night/room Apr 14 - Apr 15

Larger Room, 1 King Bed, Wet Bar, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Accessible Room, 1 King Bed, Transfer Shower, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn San Diego Miramar ratings based on 15 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Comfort Inn San Diego Miramar

Everyone (6) Couples (1) Family (7)
3 out of 5
Person on check-in counter very unfriendly , both checking in and out.

Posted by on Dec 18, 2023

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Comment from Hotel Management

Jan 14, 2024 by Hotel manager

Dear Guest,We sincerely apologize for the unfriendly service you experienced during both check-in and check-out. This does not align with our standards of hospitality, and we deeply regret any inconvenience caused. Your feedback is invaluable, and we will address this matter promptly to ensure a more positive experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved stay.Sincerely, Hotel Manager

4 out of 5
A good location. Commercial and comfortable places.

Posted by on Oct 28, 2023

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3 out of 5

Posted by on Sep 11, 2023

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1 out of 5
They canceled our room the first night by mistake and we were stranded at the airport at 11:30 pm after a 6 hour flight. Then they duplicated the room charges on our credit card to the tune of over $1300 and created a horrible hassle to get it removed. The room was dirty and I have photos. The service was poor. I can not believe you support this hotel. Definitely the hotel from hell!

Posted by on Aug 5, 2023

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3 out of 5
I wasn't expecting that the place looks like this because it didn’t show on Travelocity. The carpets are dirty. The fridge in our room is so loud. Two people knocked in our room on the day of our check out and not even 11 yet. Sorrounding area is not that nice either. I won't come back.

Posted by on Jun 30, 2023

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5 out of 5
more eating options

Posted by on Apr 24, 2023

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3 out of 5
No Elevator. Has a weird musty smell.

Posted by on Feb 10, 2023

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5 out of 5

Posted by on Dec 17, 2022

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2 out of 5

Posted by on Aug 8, 2022

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3 out of 5
My Room wasn’t ready have to wait an hour.our Room to be ready,

Posted by on Jul 18, 2022

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About the Comfort Inn San Diego Miramar

Location 9350 Kearny Mesa Rd, San Diego, CA 92126

Property Features

Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn San Diego Miramar. Limited free parking is available on a first-come, first-served basis. A complete renovation of Comfort Inn San Diego Miramar was completed in January 2020. This San Diego hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn San Diego Miramar offers 59 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time ends at 7:00 AM
  • Check-in time starts at 2:00 PM

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality I-15 Miramar
  • Quality I-15 Miramar San Diego
  • Quality Inn I-15 Miramar
  • Quality Inn I-15 Miramar San Diego
  • Quality Inn i-15 Miramar Hotel San Diego
  • Quality Inn San Diego Miramar
  • Quality Inn Miramar
  • Quality San Diego Miramar
  • Quality Miramar

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.