Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection

4.0 star property
Family-friendly 4-star hotel near Steam World

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Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection

Photo gallery for Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection

Couples treatment rooms, spa tub, body treatments, mud baths
Interior detail
Exterior
Presidential Suite | Premium bedding, minibar, in-room safe, blackout drapes
Free daily full breakfast

Overview of Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection

Reviews
8.8

Excellent

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Rua José Pedro Piva, 745, Canela, RS, 95680-000
  • Popular LocationGramado Covered Street9 min drive
  • Popular LocationMini Mundo10 min drive
  • Popular LocationBlack Lake Park11 min drive

Room options

Comfort Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Honeymoon Room

  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • Sleeps 2
  • 1 Double Bed

Deluxe Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed

Executive Room

  • Sleeps 2
  • 1 King Bed

Premium Suite

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Suite

  • Sleeps 2
  • 1 King Bed

Grand Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Trundle Beds

Family Shared Dormitory

  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Large Twin Bed

Classic Room

  • Sleeps 3
  • 1 King Bed

Design Room

  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Canela

City center retreat .With a stay at this Vila Suzana hotel, you'll be within 2 miles (3 km) of Steam World and 6 miles (10 km) of Alpen Park. Caracol Park and Mini Mundo are also within 6 miles (10 km).

What's nearby

  • Super Carros - 4 min drive
  • Gramado Covered Street - 9 min drive
  • Mini Mundo - 10 min drive
  • Black Lake Park - 11 min drive
  • Snowland Park - 17 min drive

Getting around

  • Salgado Filho Intl. Airport (POA) - 149 min drive

Restaurants

  • Lá Em Casa - 19 min walk
  • Olimpia Restaurante - 2 min drive
  • The Petit - Pizza por Fatia 24h - 2 min drive
  • Café Colonial Gramado - 2 min drive
  • Brandy Bar - 14 min walk

About this property

Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection

Family-friendly 4-star hotel near Steam World
Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection offers its guests a full-service spa and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a meeting room and limo/town car service. Spa services, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco Canela hotel.

  • 12 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 2000
  • Full breakfast (free)
  • Manager's reception (free)
  • Childcare (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection offers 12 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Spa Holgar D´Alma has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath and a spa tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • Baby bath
  • In-room babysitting (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (BRL 27 per night)

Food and drink

  • Free full breakfast available daily 8:00 AM–1:00 PM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • TV in common areas
  • Wine tasting room
  • Yoga classes

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Towels

Food and drink

  • Champagne service
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Dryer
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 125.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BRL 250 per person (roundtrip)
  • Self parking fee: BRL 27 per night
  • Rollaway bed fee: BRL 125.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Don Ramon Spa e
Don Ramon Spa e Canela
Don Ramon Spa e Pousada
Don Ramon Spa e Pousada Canela
Don Ramon Pousada Canela
Don Ramon Pousada
Don Ramon Canela
Don Ramon Pousada Hotel Canela
Don Ramon Pousada Hotel
Don Ramon Pousada Spa
Don Ramon Pousada Spa
Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection Hotel
Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection Canela

Frequently asked questions

How close is Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection to the airport?

Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection is 45.6 mi (72-min drive) away from the Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) airport, the closest popular airport to the property.

Does Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection have an airport shuttle?

Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection offers an airport shuttle 24 hours a day, on request, for a charge of BRL 250 per person, roundtrip.

Does Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection offer free breakfast?

Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection offers free full breakfast every day from 8 AM to 1:00 PM.

Is there a casino at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection?

No, there is no casino at this hotel.

What time is check-in at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection?

Free parking is not available at this hotel. Self parking is available for BRL 27 per night.

Does Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection have a pool?

Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection does not have a pool.

Does Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection have a restaurant?

Yes, there is a restaurant on site.

Does Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection have a spa?

Pamper yourself with a day at Spa Holgar D´Alma, where you can enjoy body treatments, Thai massages, and thalassotherapy.

How close is Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection to downtown Canela?

Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection is 1.3 mi away from Canela.

Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 144 reviews" "
Rating 8 - Good. 46 out of 144 reviews" "
Rating 6 - Okay. 16 out of 144 reviews" "
Rating 4 - Poor. 3 out of 144 reviews" "
Rating 2 - Terrible. 3 out of 144 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else
“Luxury” room - old, loud, and tiny decrepit bathroom. Bugs hatched inside during our stay. The breakfast waiter yelled at us for coming to eat 30 min after start time. Tried to make us pay for the room again after we prepaid through hotels.com
Stayed 2 nights in Nov 2021

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom as cautela
Checkin demorado e com recepção ineficiente. Cafe da manhã dentro do esperado mas sem padronização dos itens. R$ 28 por dia de estacionamento sob péssima justificativa de “vigilância”, mas que na vdd era uma clara tentativa de “pegar mais dinheiro”, visto que a tentativa se manteve mesmo após questionado se poderia estacionar na rua. Ao fim, sem ter como justificar, acabou por retirando a cobrança do extrato. O carro passou bem, obrigado!
Stayed 3 nights in Jun 2020

10/10 Excellent

George, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Property
Awesome property that exceeded my expectations! Staff was excellent and property was as well! Glad I chose this.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Pousada maravilhosa, funcionários muito atenciosos e prestativos. Destaque para os recepcionistas Jojo e Tulio,
Stayed 1 night in Sep 2023

2/10 Terrible

Silvio

Disliked: Property conditions & facilities, room comfort
Não recomendável
Chuveiro com água que não esquentava, café da manhã sofrível, com suco de laranja com gosto artificial.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar Fantástico!!!!!
Melhor lugar que já ficamos em Canela, tudo simplesmente fantástico, desde a localização, recepção (Túlio e Eduardo), café da manhã maravilhoso, sou intolerante a lactose e se preocupavam em trazer meu leite zero na mesa (Sr. Mauricio e Jojô - uma dedicação com todos), a limpeza do quarto ótima, quarto espaçoso, com ante sala, e um lugar com lareira lindo!!! Ficamos apaixonados por tudo. Tive o privilégio de conhecer a proprietária D. Esther, uma pessoa muito simpática e dedicada com todos os detalhes. Tinha um chá da tarde, lindo, com bolos e as mesas sempre postas. Meu marido fez massagens com a Andréia e adorou.
Stayed 4 nights in Jun 2023

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pousada é para quem quer realmente descansar e fugir das multidões de Gramado e canela. Decoração muito agradável, tudo de excelente qualidade. A hidromassagem do quarto era muito boa. Tem chá da tarde, café da manhã. O SPA tbm é muito bem decorado. Recomendo para viagens de casal e para um descanso profundo.
Stayed 1 night in Jan 2023

10/10 Excellent

Ygor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muit legal!
Atendimento impecável!!! Funcionário mega simpáticos e atenciosos. Decoração muito bacana! os quartos poderiam ser um pouco melhores...
Stayed 1 night in Nov 2022

10/10 Excellent

marcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência incrível, superou nossas expectativas. Atendimento excelente. Café da manhã requintado. Massagem de boas vidas muito boa.Adorei o mimo de niver.
Stayed 1 night in Sep 2022

2/10 Terrible

Felipe

Disliked: Staff & service, property conditions & facilities, room comfort
Infelizmente a pior experiência que tive na região. 1- SPA tem que ser reservado no check in, chegando la não tem horário. 2-Cama de casal com dois colchões de solteiro, tem que dormir nas pontas da cama. Se fosse um colchão bom, ate ok, mas o pior colchão que deitei na vida 3-Travesseiros tão baixos e já gastos que sinceramente parecia que não tinha 4- Nao tem cortina blackout 5- Zero acústica, escuta o tempo todo a conversa de outros hóspedes. 6 - Fique em qualquer hotel Laghetto, Sky... ou se realmente quiserem luxo, aconselho Casa da Montanha ou Colline de France. Pousada aconchegante (Cabanas tio muller). So fujam daqui porque sera a pior pousada
Stayed 1 night in Aug 2022