Skip to main content
Beginning of main content
4.2 out of 5

"Extremely clean, friendly staff, a included continental breakfast would have made it perfect. " More

By a verified traveler on Wed 24 Jan 2024

Enter dates to see availability

Hotel Description

4-star hotel near Crossroads Plaza

In shopping district

At this Cary hotel, you'll be within half a mile (1 km) of Crossroads Plaza and 6 miles (10 km) of Bond Brothers Beer Company. North Carolina State Fairgrounds and North Carolina State University are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

One King Bed, Non-Smoking, Roll In Shower

Bed Count 1 King Bed Maximum Occupancy 2 Max
$122* Per night/room Mar 31 - Apr 1

King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King with Sofabed

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Raleigh - Cary ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Raleigh - Cary

Everyone (7) Couples (1) Family (6)
5 out of 5
Extremely clean, friendly staff, a included continental breakfast would have made it perfect.

Posted by , from PORT SAINT LUCIE on Jan 24, 2024

Was this review helpful to you?
Comment from Hotel Management

Jan 29, 2024 by tk

Thank you so much for taking the time to share your recent feedback regarding your stay here with us in Cary, NC. It means so much more than you know. Please let us know if you need anything at all our way in the future. Have a great week! Thank you!

5 out of 5

Posted by on Aug 26, 2023

Was this review helpful to you?
Comment from Hotel Management

Sep 17, 2023 by tk

Thank you do much for the wonderful feedback! We hope you are having a wonderful weekend! Please let us know anything you need our way in the future. Have a amazing Sunday, and upcoming week! Thank you!

5 out of 5

Posted by , from Campobello on Jul 22, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 15, 2023 by tk

Thank you so much for taking the time to share your recent feedback regarding your recent stay with us in Cary, NC. It means so much more than you know. We truly appreciate you, and are beyond thankful you chose our DoubleTree! Please let us know if you need anything at all our way in the future. Have a great rest of the week and stay safe! Thank you!

5 out of 5

Posted by on Jun 20, 2023

Was this review helpful to you?
5 out of 5
The guy who checked me in was really great! Kudos to him for having amazing service !

Posted by on May 27, 2023

Was this review helpful to you?
Comment from Hotel Management

May 30, 2023 by tk

Thank you so much for taking the time to share your recent feedback regarding your recent stay with us in Cary, NC. We truly appreciate the kind words on our staff and hotel. It means so much more than you know. We truly appreciate you, and are beyond thankful you chose our DoubleTree! Please let us know if you need anything at all our way in the future. Have a great rest of the week and stay safe! Thank you!

5 out of 5
.

Posted by on Apr 17, 2023

Was this review helpful to you?
Comment from Hotel Management

Apr 27, 2023 by tk

Thank you so much for taking the time to share your recent feedback regarding your recent stay with us in Cary, NC. It means so much more than you know. We truly appreciate you, and are beyond thankful you chose our DoubleTree! Please let us know if you need anything at all our way in the future. Have a great rest of the week and stay safe! Thank you!

5 out of 5

Posted by on Jun 21, 2022

Was this review helpful to you?
5 out of 5
Great hotel. Clean quiet great location. Breakfast was amazing. Have the chicken and waffles. You won’t be disappointed.

Posted by on Mar 27, 2022

Was this review helpful to you?
Comment from Hotel Management

Apr 4, 2022 by tk

Thank you so much for taking the time to share your recent feedback regarding your recent stay with us in Cary, NC. We truly appreciate the kind words on our staff and hotel. It means so much more than you know. We truly appreciate you, and are beyond thankful you chose our DoubleTree! Please let us know if you need anything at all our way in the future. Have a great rest of the week and stay safe! Thank you!

2 out of 5
Nice lobby gathering areas and indoor pool. Had reserved and prepaid for 2 rooms but only had reservation for 1 room when I arrived. Thankfully they had a spare room available but at a price of $169 per night rather than $119. per the original reservation through Travelocity. I'll have to contact Travelocity for a refund now.

Posted by , from Surfside Beach on Nov 8, 2021

Was this review helpful to you?
Comment from Hotel Management

Nov 30, 2021 by tk

Good morning, Please know we are beyond sorry for the issues you experienced during your stay with us in Cary, NC! We strive for exemplary service on all fronts as we strive to make sure all our guests feel at home and as family. We are very sorry we fell short of this promise during your time with us. We promise these issues will be handled and learned from in every way moving forward. Please let us know anything we can do to make this up to you in some way as we know nothing will truly makeup for what occurred. We take this very seriously as I am only in this business to be sure our guests are happy. Please let me know anything else that occurred if you get a chance. We truly hope we get a chance to make it right one day soon! We hope you have a wonderful rest of the week.

4 out of 5
The staff was friendly, excellent location. Very clean and comfortable accommodations. Enjoyed the conversation at the bar and lounge.

Posted by on Sep 4, 2021

Was this review helpful to you?
Comment from Hotel Management

Sep 22, 2021 by tk

Thank you so much for taking the time to share your recent feedback regarding your stay here with us in Cary, NC. We truly appreciate the kind words on our staff and hotel. It means so much more than you know. Please let us know if you need anything at all our way in the future. Have a great rest of the week! Thank you!

About the DoubleTree by Hilton Hotel Raleigh-Cary

Location 500 Caitboo Avenue, Cary, NC 27518

Property Features

DoubleTree by Hilton Raleigh - Cary offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 1554 square feet (144 square meters) and includes conference space. A terrace, a vending machine, and a picnic area are also featured at the business-friendly DoubleTree by Hilton Raleigh - Cary. Self parking is free.

  • 129 guestrooms or units
  • 5 levels
  • 1554 sq ft of conference space
  • 144 sq m of conference space
  • Built in 2009
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Cary Station (9.9 km / 6.1 mi)
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Raleigh - Cary offers 129 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Parks Bar and Grill - Onsite restaurant. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Car not required
  • Food service not has not been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per day
  • Breakage deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.00 for adults and USD 8 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Raleigh-Cary
  • DoubleTree Hilton Raleigh-Cary
  • DoubleTree Hotel Raleigh-Cary
  • DoubleTree Raleigh-Cary
  • DoubleTree by Hilton Hotel Raleigh Cary
  • DoubleTree by Hilton Raleigh
  • DoubleTree by Hilton Raleigh Cary
  • DoubleTree by Hilton Hotel Raleigh Cary
  • DoubleTree by Hilton Raleigh - Cary Cary
  • DoubleTree by Hilton Raleigh - Cary Hotel
  • DoubleTree by Hilton Raleigh - Cary Hotel Cary

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.com/Raleigh-Hotels-DoubleTree-by-Hilton-Raleigh---Cary.h2868726-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Raleigh-Hotels-DoubleTree-by-Hilton-Raleigh---Cary.h2868726-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Raleigh-Hotels-DoubleTree-by-Hilton-Raleigh---Cary.h2868726-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.