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Hotel Description

4.5-star luxury aparthotel near Watergardens Town Centre, connected to a shopping center

Caroline Springs stay

A stay at this Caroline Springs aparthotel places you within 6 miles (10 km) of Watergardens Town Centre and 9 miles (15 km) of Overnewton Castle. Sunshine Hospital is within 9 miles (15 km) and Footscray Hospital is within 12 miles (20 km).

Terrace

This aparthotel features free WiFi in public areas, laundry facilities, and self parking. A business center, a terrace, and limo/town car service are also on offer.

Kitchens, WiFi

The 80 apartments feature well-equipped kitchens with refrigerators and microwaves, as well as sitting areas and LCD TVs with satellite channels. WiFi, Netflix, and DVD players are also available.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$92* Per night/room Apr 28 - Apr 29

Accessible Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Executive One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Accessible One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive One Bedroom Spa Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Property Features

A computer station is on site and WiFi is free in public spaces. A business center, meeting rooms, and limo/town car service are available. Event space at this aparthotel measures 538 square feet (50 square meters) and includes a conference center. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a vending machine are also featured at the luxury Quest Caroline Springs. Parking is available for a fee. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • Meeting rooms
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 2009
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Caroline Springs Station (4.4 km / 2.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Caroline Springs offers 80 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium satellite channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Melbourne aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Housekeeping is provided daily.

  • In-room kitchen
  • Sitting area
  • Minibar
  • In-room dining
  • LCD television
  • Satellite channels
  • Premium channels
  • Netflix
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Quest Caroline Springs offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 65 per night.
  • Cribs (infant beds) are available for AUD 10 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated there is a smoke detector on the property

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place an authorization of AUD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 8:00 PM
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 13.20 per person
  • Fee for in-room wireless internet: AUD 20.00 per night (rates may vary)
  • Airport shuttle fee: AUD 100 per person (one-way)
  • Airport shuttle fee per child: AUD 100 (one-way)
  • Covered self parking fee: AUD 9 per day
  • Early check-in fee: AUD 35 (subject to availability)
  • Late check-out fee: AUD 35 (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 65 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Caroline Springs Quest
  • Quest Apartment Caroline Springs
  • Quest Caroline Springs
  • Quest Caroline Springs Aparthotel
  • Quest Caroline Springs Aparthotel
  • Quest Caroline Springs Caroline Springs
  • Quest Caroline Springs Aparthotel Caroline Springs

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.