"Refrigerator wasn't plugged in, clock radio didn't work, had yo kill a bug and the mattress sagged in the middle. " More
In Carol Stream
Stay at this Carol Stream hotel and you'll be within 2 miles (3 km) of Royal Golf Club at Klein Creek and 6 miles (10 km) of Wheaton College. Stratford Square Mall and Central Dupage Hospital are also within 6 miles (10 km).
Free perks
This hotel features an indoor pool and a 24-hour gym. There's no skimping on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. A 24-hour business center, express check-out, and dry cleaning are also on offer.
Dec 14, 2023 by Waheeda Iqbal / Manager
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.
Oct 23, 2023 by Jeannine E GM
Thank you for staying. We hope to see you again in the future!
Jul 22, 2023 by Waheeda Iqbal / Manager
Thank you for choosing to stay with us here at the Hampton inn carol stream, it was a pleasure having you, I do apologize for any inconvenience you experienced during your stay.
Jun 2, 2023 by Waheeda Iqbal
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay.It was a pleasure having you and we look forward to seeing you again soon.
Apr 12, 2023 by Waheeda Iqbal. Manager
I apologize for any inconvenience you may have experienced during your stay. I will look into this concern with my time & we will utilize your feedback to help fine-tune our operations. We do hope that you will stop by & see us again!
Oct 3, 2022 by Customer Service
Thank you for sharing your thoughts with us, Maria.We appreciate the time you've taken to leave us your feedback. It's great that you appreciatedd our clean environment and prime location. Hearing our guests' suggestions are extremely important to us. With that being said, we'll be sure to look into your concerns moving forward. We want to make sure those missteps are erased for our future guests.Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!
May 10, 2022 by Ralf Martinez
We apologize that your stay was anything less than satisfying. Feedback such as yours allows us to focus on the area's that our property that need the most attention. Please know there has been a change in Management and we also will be undergoing a full renovation in the near future. We appreciate your business and hope to see you soon. Again, were sorry we dropped the ball!
Nov 24, 2021 by Ralf Martinez
Thank you Lucinda! I appreciate your kind words! Thank you for staying with us. Happy Holidays!
Jun 23, 2021 by Jeannine- Assistant General Manager
Thank you for the review. I will share this information with my staff. We are looking forward to our future post pandemic renovation, & hope to see you again.
Hampton Inn Chicago-Carol Stream offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 2 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1421 square feet (132 square meters) and includes conference space. Hampton Inn Chicago-Carol Stream also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Carol Stream hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi
Free self parking
Hampton Inn Chicago-Carol Stream offers 121 accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Carol Stream hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.