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4.0 out of 5

"Probably the worst check-in experience I have ever had. " More

By a verified traveler on Sat 22 May 2021

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Hotel Description

3.5-star hotel near Carmel Beach

Heart of Carmel

Your stay at this Northwest Carmel hotel places you within 2 miles (3 km) of Carmel Beach and 17-Mile Drive. Carmel Plaza and Forest Theater Guild are also within half a mile (1 km).

Bar/lounge

A bar/lounge and a 24-hour front desk are featured at this hotel, along with free self parking. Business travelers can take advantage of the laundry service. A garden, luggage storage, and concierge services are also on offer.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$265* Per night/room May 12 - May 13

Classic Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Classic Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Carmel ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Carmel

Everyone (2) Couples (1)
3 out of 5
Probably the worst check-in experience I have ever had.

Posted by on May 22, 2021

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Comment from Hotel Management

May 22, 2021 by AO

Thank you for the feedback, we would like to make your stay more comfortable.

5 out of 5

Posted by on Mar 27, 2021

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Comment from Hotel Management

Apr 27, 2021 by A

Thank you so much for your feedback

4 out of 5

Overpriced

Nice but overpriced. No complaints about staff, but not worth the money

Posted by on Jun 5, 2017

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Property Features

Hotel Carmel offers its guests a garden, concierge services, and complimentary newspapers in the lobby. You can enjoy a drink at the bar/lounge. The business-friendly Hotel Carmel also features dry cleaning/laundry services and an ATM. The front desk is open around the clock. Limited free parking is available on a first-come, first-served basis. This 3.5-star Carmel hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 1959
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Monterey Station (9.5 km / 5.9 mi)
  • Parking: Free self parking

Room Amenities

Hotel Carmel offers 30 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Beds feature pillowtop mattresses. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Flat-screen televisions come with satellite channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

  • Private balcony or patio
  • Pillowtop beds
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

Brophy's Tavern - This gastropub serves lunch and dinner. Happy hour is offered.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 250 per accommodation, per stay
  • Maximum 2 (weight limit: 88 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Breakfast
  • In-room coffee
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dolphin Carmel
  • Dolphin Inn
  • Dolphin Inn Carmel
  • Hotel Carmel
  • Hotel Carmel Hotel
  • Hotel Carmel Carmel
  • Hotel Carmel Hotel Carmel

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.