Skip to main content
Beginning of main content
4.2 out of 5

"Liked location, value, and cleanliness, but tv was to small. " More

By a verified traveler on Sat 04 May 2019

Enter dates to see availability

Hotel Description

3-star hotel near 17-Mile Drive

Oceanside stay

Within a 15-minute walk of this Northwest Carmel hotel, you'll find 17-Mile Drive and Carmel Beach. Carmel Plaza and Forest Theater Guild are also within half a mile (1 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Multilingual staff can provide around-the-clock assistance and concierge services are on offer.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$389* Per night/room May 12 - May 13

Premium Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Fireplace

Bed Count 1 King Bed Maximum Occupancy 4 Max

Stilwell Hotel ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Stilwell Hotel

Everyone (4) Family (1)
5 out of 5

Posted by on Mar 29, 2021

Was this review helpful to you?
5 out of 5

Posted by on Aug 20, 2020

Was this review helpful to you?
4 out of 5
Liked location, value, and cleanliness, but tv was to small.

Posted by on May 4, 2019

Was this review helpful to you?
5 out of 5
Great location, we never needed our car. The room was very clean and hot water was always available instantly. The heater and AC were great. Some of the furnishings were old and in need of updating or replacement. The breakfast pastries were the same all 4 mornings we were there, some variety would be nice. We definitely will stay there again.

Posted by , from Santa Barbara CA on Nov 20, 2018

Was this review helpful to you?
2 out of 5

Unfortunately...

Pros: The only thing this hotel has going for it is its location.
Cons: I would recommend that the older section around the office wing should be torn down. A remodel won't make the rooms larger.
Location: The location is excellent, close to the restaurants and shopping but there are so many better motels than this disgusting dump.
The small bedroom had a cabinet/dresser that originally housed the TV. As they have upgraded to a flat screen, the guest is saddled with an awkward situation. the TV sits on top of about a four foot high cabinet so that even when standing up in the room, it's just at the wrong height.From the bed, almost unwatchable. The insides of the cabinet are useless since the space where the TV was is unusable and very dated. The old nightstands were warped. There was no a/c or ventilation, nor was there a screen on the sliding window/door which left the only screened window in the bathroom which incidentally was open to the hallway. That would make the bathroom an open display for anyone walking by, i.e. no privacy. The bed was just ok but since the room was smallish,it felt very cramped.At 5'8" I felt like a giant in this room. The bathroom was one-half step away from disgusting. Tiny doesn't even begin to describe it. There was barely a fingers-width of space between opening the door and the sink. The shower was cramped and to make matters worse, they provided a bathmat not a shower mat so the drain was covered by the mat. When sitting on the toilet, my knees were considerably less than a foot from the shower door. If it was not for the location, it would be a budget hotel at best. The response at the desk was "oh next time upgrade your room." They should be ashamed to either charge that much for a substandard room or to not warn people that some of their rooms are just no good

Posted by , from San Francisco on Mar 25, 2015

Was this review helpful to you?

Property Features

Stilwell Hotel offers its guests tour/ticket assistance, multilingual staff, and concierge services. WiFi is free in public spaces. Free self parking is available. This 3-star Carmel hotel is smoke free.

  • 38 guestrooms or units
  • 2 levels
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Monterey Station (9.7 km / 6 mi)
  • Parking: Free self parking

Room Amenities

Stilwell Hotel offers 38 air-conditioned accommodations with espresso makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11 PM

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25.0 per day.

Pet Policy

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carmel Lodge
  • Lodge Carmel
  • Carmel Lodge
  • Stilwell Hotel Hotel
  • Stilwell Hotel Carmel
  • Stilwell Hotel Hotel Carmel

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Stilwell Hotel.
url importing http://www.travelocity.com/Carmel-Hotels-Stilwell-Hotel.h1691445-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Carmel-Hotels-Stilwell-Hotel.h1691445-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Carmel-Hotels-Stilwell-Hotel.h1691445-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.