This hotel was up to all Ritz Carlton standards by any measure. THe service was exemplary. Posted Jan 31, 2012
We booked this trip about ten days before we travelled on January 3rd. In my opinion we got a very good deal. The service, amenities, room location (ocean view king) were all superior. The food was exactly what one would expect for a Ritz. We ventured out twice to go shopping and found the quality of the merchandise at the shops at the malls to be mediocre. We ended up going back to the hotel and found what we considered very high quality merchandize in the shops at what we considered fair prices. If you are looking for a wonderful property to sit around and relax for 5 days, this is for you. The dollar is strong against the peso right now which was an unexpected plus. Got a late check out our last day which was very generous and welcome. The food was outstanding. I would recommend this hotel, especially the high end restaurants. Go ahead and arrange transport from airport to hotel and back as the local taxis will rip you off. The dates of our stay the hotel was maybe 50% full which was very nice. If you have had Cancun on your list of places to to go, go for it and stay at this propery. The other hotels we saw while walking on the beach and from the streets didnt look nearly as nice. Don't skip the resaurants for dinner. Nice entetainment and, of course, excellent food.