Room type

Superior Room Ocean or Lagoon Partial View

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Deluxe Room Ocean or Lagoon Partial View with Balcony

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Suite Sandos Ocean or Lagoon Partial View with Balcony

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Upscale resort on the beach, with 3 outdoor swimming pools

With a stay at Sandos Cancun Luxury Experience Resort All Inclusive in Cancun (Hotel Zone), you'll be minutes from Playa Ballenas and close to La Isla Shopping Mall.

This 4-star resort is within close proximity of Aquaworld and Luxury Avenue.

Make yourself at home in one of the 212 air-conditioned rooms featuring MP3 docking stations and plasma televisions. Your pillowtop bed comes with down comforters. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and an outdoor tennis court. Additional features at this Art Deco resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of 24-hour room service. While enjoying a refreshing dip in the resort pool, you can order your favorite drink at the poolside bar. A complimentary full breakfast is served daily.

Featured amenities include a business center, a computer station, and express check-in. Planning an event in Cancun? This resort has 6254 square feet (563 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.

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Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Surcharges for premium food items

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball

Entertainment

  • Theme parties

Hotel Amenities

Sandos Cancun Luxury Experience Resort All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Sandos Cancun Luxury Experience Resort All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 3 restaurants. A poolside bar is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary. This Art Deco resort also offers an outdoor tennis court, a health club, and a spa tub. Onsite self parking is complimentary.

Sandos Cancun Luxury Experience Resort All Inclusive has designated areas for smoking.

  • Library
  • Spa tub
  • Gift shops or newsstand
  • Free WiFi
  • One meeting room
  • Beach umbrellas
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Pool sun loungers
  • Beach towels
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • 24-hour front desk
  • Total number of rooms - 212
  • Number of floors - 8
  • ATM/banking
  • Business center
  • Free newspapers in lobby
  • Free breakfast
  • Concierge services
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Full-service spa
  • Hair salon
  • Health club
  • Designated smoking areas
  • Beach/pool umbrellas
  • Number of outdoor pools - 3
  • Designated smoking areas (fines apply)
  • Computer station
  • Spa treatment room(s)
  • Garden
  • Rooftop terrace
  • Poolside bar
  • Porter/bellhop
  • Luggage storage
  • Safe-deposit box at front desk
  • Conference center
  • Outdoor tennis court
  • Year Built 1998
  • Number of restaurants - 3
  • Conference space size (feet) - 6254
  • Conference space size (meters) - 563
  • Tennis on site
  • Free self parking
  • Sauna
  • Shopping on site
  • Number of buildings/towers - 1
  • Spa services on site
  • Steam room
  • Television in lobby
  • Wedding services
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Family Friendly Amenities

  • Outdoor pools
  • Free Wi-Fi
  • Rollaway/extra beds available
  • Soundproofed rooms
  • Outdoor tennis court
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator (on request)
  • Cribs/infant beds (complimentary)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Free cribs/infant beds
  • In-room safe (laptop compatible)
  • Premium TV channels
  • Pay movies
  • Premium bedding
  • Hypo-allergenic bedding available
  • Climate control
  • Air conditioning
  • Soundproofed rooms
  • Access via exterior corridors
  • Phone
  • Minibar
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator (on request)
  • Daily housekeeping
  • Turndown service
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room massage available
  • Slippers
  • Separate bathtub and shower
  • Deep soaking bathtub
  • Rainfall showerhead
  • In-room childcare (surcharge)
  • Iron/ironing board
  • Desk
  • Rollaway/extra beds available
  • Blackout drapes/curtains
  • Cable TV service
  • HDTV
  • Free WiFi
  • MP3 docking station
  • Room service (24 hours)
  • Down comforter
  • First-run movies
  • Pillowtop mattress
  • Pillow menu
  • Plasma TV
  • Connecting/adjoining rooms available
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Where to Eat

A complimentary full breakfast is served each morning between 6:30 AM and 10:30 AM.

Zango Restaurant - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

St. Trop - This beachfront bar specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Gaijin Teppanyaki Rest - Overlooking the garden, this restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Seasons Restaurant - Overlooking the ocean and pool, this fine-dining restaurant serves dinner only.

Bar One - This lobby lounge overlooks the pool and garden.

24-hour room service is available.

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Nearby Things to Do

An outdoor tennis court and a health club are featured at the resort. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a steam room.

Children under 4 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Boat tours nearby
  • Windsurfing nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Kayaking nearby
  • Water skiing nearby
  • Rafting nearby
  • Parasailing nearby
  • Skydiving nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Aerobics on site
  • Volleyball on site
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Spa Services

Spa del Mar has 13 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, and a spa tub.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

  • Minimum age to access spa is 17
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Number of treatment rooms 13
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Accessible path of travel
  • Accessible parking
  • In-room accessibility
  • Roll-in shower

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Parking height restrictions apply

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Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Late check-out fee: MXN 2500
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.
  • The property is a member of Preferred Hotels & Resorts.
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