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Standard Room, 1 King Bed
Deluxe Room, Ocean View
Casual Cancún resort near shops, nightlife
With a stay at Krystal Cancun in Cancun (Cancun Hotel Zone), you'll be minutes from Cancun Convention Center and Forum Beach.
This all-inclusive resort is within close proximity of Playa Gaviota Azul and Delphinus Dreams.
Make yourself at home in one of the 385 air-conditioned rooms featuring minibars. Private bathrooms with showers feature rainfall showerheads and makeup/shaving mirrors. Conveniences include direct-dial phones, as well as laptop-compatible safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. Additional features include complimentary wireless Internet access, babysitting/childcare, and gift shops/newsstands.
This resort offers both all-inclusive and room-only rates. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy a meal at a restaurant, or stay in and take advantage of the resort's 24-hour room service. Relax with a refreshing drink at a poolside bar, a swim-up bar, or one of 3 bars/lounges.
Featured amenities include a business center, audiovisual equipment, and currency exchange. Event facilities at this resort consist of a ballroom and banquet facilities. Free self parking is available onsite.
- All-Inclusive Details
Guests can book rooms at Krystal Cancun for a rate that is either for the room only or for all-inclusive. All-inclusive rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- Meals, snacks, and beverages included
- Room service during certain hours
- Dining and beverage availability limited at one or more venues
- Surcharges for premium food items and bottled wine
Activities and facilities/equipment
All non-motorized water sports are included.
- Fitness facilities
- Airport transfers
- Laundry/dry cleaning services
- Motorized water sports
- Premium and/or non-domestic beverages
- Premium food items
- Scuba-diving excursions
- Snorkeling excursions
- Spa/beauty facilities and services
- Wireless Internet access
- Activities and services offered by independent operators
- Offsite tours
The Krystal Cancun resort rises above the Caribbean Sea, within 1 block of nearby restaurants, shopping malls, nightlife, and the Cancún Convention Center. Guests have direct access to a private white-sand beach with umbrellas for shade.
This smoke-free resort provides a fitness center and a full-service spa that includes a sauna, steam room, and rooms for massage (surcharge). It also offers body treatments, facials, and a small fitness room. Outdoor secure parking is free. 5 meeting and conference rooms are on site.
Guests booked in the All-Inclusive plan can enjoy set-menu dinners at select Cancún restaurants (transportation not included), and waived cover charge at Bulldog Café disco (drinks not included; other restrictions may apply).
- Swimming pool - outdoor
- Poolside bar
- Swim-up bar
- Swimming pool - children's
- Spa tub
- Massage - spa treatment room(s)
- Steam room
- Concierge desk
- Complimentary newspapers in lobby
- Health club
- Banquet facilities
- Audiovisual equipment
- Business services
- Security guard
- 24-hour front desk
- Multilingual staff
- Safe-deposit box at front desk
- Currency exchange
- Medical assistance available
- Tour assistance
- Hair salon
- Gift shops or newsstand
- Shopping on site
- Beauty services
- Dry cleaning/laundry service
- Television in lobby
- Air-conditioned public areas
- Number of floors - 8
- Number of bars/lounges 3
- Wedding services
- Full-service health spa
- Luggage storage
- Total number of rooms - 385
- Babysitting or childcare
- Business center
- Laundry facilities
- Free self parking
- Room service (24 hours)
- Private beach - direct access
- Beach umbrellas
- Free secure outdoor parking
- Beach towels
- Number of meeting/conference rooms - 5
- Smoke-free property
- Breakfast available (surcharge)
- Free Wi-Fi
- Number of buildings/towers - 4
Available in some public areas: Free Wi-Fi
Free secure outdoor parking, Free self parking
- Room Amenities
- Pay movies
- Blackout drapes/curtains
- Climate control
- Air conditioning
- Direct-dial phone
- Coffee/tea maker
- Wake-up calls
- Daily housekeeping
- Turndown service (on request)
- Private bathroom
- Complimentary toiletries
- Makeup/shaving mirror
- Rainfall showerhead
- Shower only
- In-room childcare (surcharge)
- Electronic/magnetic keys
- Window opens
- Iron/ironing board (on request)
- Clock radio
- Rollaway/extra beds available
- In-room safe (laptop compatible)
- In-room massage available
- Cribs/infant beds (complimentary)
Guests booking All Inclusive rate plans will not be charged for the majority of meals and beverages at the following restaurants. Guests booking any other rate categories will be charged for meals and beverages at the following restaurants:
Aquamarina - Breakfast and dinner are served in this lively air-conditioned restaurant with pool/ocean view. The breakfast buffet from 7 AM to 11 AM consists of a wide variety of international as well as traditional Mexican dishes. At night an à la carte menu is offered.
Sample dinner menu for Aquamarina
- Seafood cocktail
- Quesadillas with mushrooms
- Arrachera-style steak with melted cheese
- Fillet mignon or rib-eye steak
- Veracruz-style fish
- Beef tacos
- Chicken enchiladas
- Tex-Mex-style steak
- Assorted pastries, ice creams
El Mortero - Hacienda-style meals including traditional Mexican dishes and a popular fish grill. Mariachi band. Dress code: Long pants, sleeved shirts, closed-toe shoes for men.
Las Velas Restaurant - Menu includes snacks as well as buffet and à la carte lunch. Specializing in surf and turf. Located next to the pool. Open late morning to early evening.
La Fisheria - Menu includes fresh seafood.
Beach Club - Beach bar open mid-morning to early evening for beer, tropical drinks.
Lobby Bar - Bar/lounge with big-screen TV. Open late morning to late night.
Cascada Bar - Relax on your own swing seat with refreshing drinks served by the infinity whirlpool, open from mid-morning to early evening.
A 137-meter (150-yard) sundeck overlooking the Caribbean Sea features a 68.5-meter-long (75-yard) freeform pool with a waterfall at one end, a swim-up bar at the other end, and an infinity edge in the middle. Adjacent to the waterfall end is a jetted tub and a 3.5-meter-diameter (12-foot) children's pool near a grass playground. Guests are provided towels next to the kids club.
During the winter, the shallow beach in front of the hotel disappears, but it builds up again in spring and summer. In place of the beach, there's a sand terrace furnished with lounge chairs for sunbathing and thatched-roof palapas for shade.
An independent operator, AquaWorld, maintains a desk at the hotel for booking fishing trips and scuba diving/snorkeling excursions and for scuba-diving instruction. AquaWorld's main center is a marina 6.5 km (4 mi) away on Nichupté Lagoon, where many watersports are available, including kayaks, personal watercraft, sailboats, and parasailing and windsurfing gear. Other independent operators on the beach nearby sometimes rent personal watercraft and arrange parasailing flights.
The prestigious Cancún Golf Club at Pok-Ta-Pok, designed by Robert Trent Jones Jr., is just 2 km (1.25 mi) away.
The recreational activities listed below are available either on site or near the resort; fees may apply.
- Golf - miniature nearby
- Golf - driving range nearby
- Golfing nearby
- Personal motorized watercraft on site
- Sailing nearby
- Windsurfing nearby
- Parasailing nearby
- Fishing nearby
- Aerobics on site
- Playground on site
- Scuba diving on site
- Snorkeling on site
- Surfing/boogie boarding on site
- Swimming on site
- Volleyball on site
The Harmony full-service spa offers a Turkish bath, manicures and pedicures, massages, body scrubs, aromatherapy and facial treatments.
- Number of treatment rooms 2
- Manicures and pedicures
- Body scrubs
- Aromatherapy treatments
- Turkish bath/Hammam in spa
- Courtyard view from spa
- Facial treatments
Policies & Fees
Check-in time ends at midnight
Check-in time starts at 3 PM
Minimum check-in age is 21
Check-out time is noon
- Payment types
Accepted at this hotel: American Express, Diners Club, JCB International, MasterCard, Visa
Pets not allowed
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Additional Details
A resort fee is included in the total price displayed. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.