"This resort was absolutely amazing, if I could I would have given it 10 star!!from the moment we walked in until the time we left, it’s was fantastic! ... " More
Beachfront retreat
Your stay at this Zona Hotelera resort places you within 2 miles (3 km) of Iberostar Cancun Golf Course and La Isla Shopping Mall. Ballenas Beach and Aquaworld are also within half a mile (1 km).
Luxury amenities
A full-service spa, 4 restaurants, and 3 outdoor pools are all featured at this luxury resort. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 3 bars/lounges and enjoy perks like free valet parking.
Aug 16, 2023 by Diana Lopez - Tour & Travel Sales Manager
Thank you for giving us the opportunity to welcome you to Marriott Cancun Resort and for taking the time to share your experience with us. I am pleased to know that you had an unforgettable experience and that our team has done a great job taking care of every detail of your stay. It will be an honor for us to serve you again on your next visit Sincerely.
JW Marriott Cancun Resort & Spa offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A business center and meeting rooms are available. A children's pool, a spa tub, and a 24-hour fitness center are also featured at the luxury JW Marriott Cancun Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. This 5-star Cancun resort is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking
JW Marriott Cancun Resort & Spa offers 447 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 11:30 AM.
JW Marriott Cancun Resort & Spa has 4 restaurants serving breakfast, lunch, and dinner.
Bravio - This restaurant overlooks the pool. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a spa tub, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
JW Marriott Cancun Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.