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Cancún resort with 3-story health/fitness spa

With a stay at JW Marriott Cancun Resort & Spa in Cancun (Cancun Hotel Zone), you'll be minutes from Playa Ballenas and close to La Isla Shopping Mall.

This 4.5-star resort is within close proximity of Aquaworld and Luxury Avenue.

Make yourself at home in one of the 448 air-conditioned rooms featuring minibars. Rooms have private balconies. Cable programming and video-game consoles are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. Additional amenities include wireless Internet access (surcharge), supervised childcare/activities, and babysitting/childcare.

Grab a bite at one of the resort's 2 restaurants, or stay in and take advantage of 24-hour room service. Thirsty? Quench your thirst at a bar/lounge, a poolside bar, or a swim-up bar.

Featured amenities include a business center, audiovisual equipment, and currency exchange. Event facilities at this resort consist of conference/meeting rooms, small meeting rooms, and a ballroom. Free parking is available onsite.


General

In addition to an indoor swimming pool, jet spa, and fitness center equipped with weight machines, cardio machines, and free weights (all complimentary), the three-story, 3,252-square-meter (35,000-sq-ft) health-and-beauty spa includes women's and men's wet sides with saunas, steam rooms, Vichy showers, side-by-side hot and cold eight-person spa tubs, and relaxation lounges (daily surcharge for all).

Spa services include massage, body scrubs and wraps, and facials--many featuring traditional Mayan techniques and ingredients--as well as hair- and nail-care and waxing. An exercise studio offers Pilates, yoga, aerobics, kickboxing, stretching, and spinning classes (surcharges for all classes).

Connected by a 40-meter (44-yard) skybridge, a partner resort, Marriott CasaMagna Resort Cancun, includes a children's club offering supervised activities (surcharges) for guests' children aged 4-12. Guests enjoy signing privileges at Marriott CasaMagna Resort Cancun's restaurants. A shopping arcade includes an art gallery and a jewelry shop. A business center contains five computers offering high-speed Internet connections (surcharges). Wireless Internet access (surcharge) is available throughout the resort. The JW Marriott Cancun Resort purifies its water.

  • Swimming pool - indoor
  • Swimming pool - outdoor
  • Poolside bar
  • Swimming pool - children's
  • Swim-up bar
  • Full-service health spa
  • Steam room
  • Sauna
  • Spa tub
  • Concierge desk
  • Complimentary newspapers in lobby
  • Health club
  • Room service (24 hours)
  • Bar/lounge
  • Multiple large conference rooms
  • Event catering
  • Business center
  • Exhibit space
  • Multiple small meeting rooms
  • Banquet facilities
  • Ballroom(s)
  • Audiovisual equipment
  • Cell phone/mobile rental
  • Secretarial services
  • Business services
  • Total number of rooms - 448
  • Porter/bellhop
  • Express check-out
  • Doorman/doorwoman
  • Security guard
  • Express check-in
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Beauty services
  • Medical assistance available
  • Currency exchange
  • Tour assistance
  • Hair salon
  • Gift shops or newsstand
  • Shopping on site
  • Dry cleaning/laundry service
  • Tennis on site
  • Elevator/lift
  • Air-conditioned public areas
  • Number of floors - 14
  • Supervised childcare/activities
  • Wedding services
  • One meeting/conference room
  • Wireless Internet access - surcharge
  • Rooftop terrace
  • Garden
  • Laundry facilities
  • Babysitting or childcare
  • Number of restaurants - 2
  • Breakfast available (surcharge)
  • Free parking
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Internet

Available in all rooms: Wireless Internet access (surcharge)

Available in some public areas: Wireless Internet access - surcharge


Parking

Free parking


Room Amenities
  • Premium TV channels
  • Pay movies
  • Video-game console
  • Balcony
  • Air conditioning
  • Complimentary newspaper
  • Climate control
  • Blackout drapes/curtains
  • Phone
  • Minibar
  • Turndown service
  • Slippers
  • Separate bathtub and shower
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • In-room childcare (surcharge)
  • Desk
  • Iron/ironing board
  • In-room safe
  • Daily housekeeping
  • Pillow menu
  • Cable TV service
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • In-room massage available
  • Wireless Internet access (surcharge)
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Dining

Sedona Grill - Enjoy steak, seafood, pork and poultry dishes served with a distinctive Southern flair inspired by the tastes and culture of the American Southwest. Sedona Grill has a bar and is open for breakfast, lunch and dinner.

Gustino Italian Grill - Fine-dining Italian dinner restaurant featuring antipasti bar and a domed ceiling painted with a mural. (Closed October 5, 2010 through November 1, 2010.)

Beachwalk - Casual open-air spot open mid-morning to early evening for light lunches and snack foods. Indoor and terrace seating. Beachwear sold, also.

Gift Shop/Deli - All-day takeout foods, espresso drinks, pastries, gelato.

Lobby Bar - Ocean view, overstuffed seating, fresh flowers, floral carpets. Open late afternoon to late night for espresso, brandy, cigars, cocktails. Live music nightly during high season.

Pool Bar - Open mid-morning to early evening for snack foods, tropical drinks.

Lobby Bar - Espresso, brandy, cigars, and tropical drinks are the features here, in a gracious setting of plush seating and floral carpets.

Gourmet Deli - This spot has takeout foods, espresso drinks, pastries, and gelato available at breakfast, lunch, and dinner.

The hotel also contains a deli/espresso/gelato shop.

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Recreation

Arrayed above the resort's 200-meter (219-yard) beach frontage are a main pool complex, a 6-meter-long (20-ft) spa tub, and a second, 14-meter-long (45-ft) quiet freeform pool secluded on the hotel tower's south side. The sinuous, 100-meter-long (109-yard) main pool includes a toddler's wading area, and has an infinity edge overlooking the Caribbean Sea. Two six-person spa tubs adjoin the pool. Thatch-roof palapas with lounge chairs and fruit can be rented on the beach.

Near the quiet pool lies a lagoon-style 4.5-meter-deep (15-ft) scuba-diving pool measuring approximately 15 by 15 meters (50 by 50 ft) containing an artificial reef and connecting to a 100-meter-long (109-yard) shallow channel for beginning divers. An independent watersports center, AquaWorld, offers beginner, refresher, and certification diving courses (surcharges).

An indoor pool sheltered by a two-story pavilion with floor-to-ceiling windows includes a 23-meter (25-yard) side for swimming laps and jets on a shorter side for swimming against a current. Adjacent to the pool is a 5.25-meter-square (17-ft) spa tub.

The resort rents boogie boards, and AquaWorld arranges parasailing flights. AquaWorld's main center is a marina located 1.5 km (1 mi) away on Nichupté Lagoon, where a myriad of watersports are available, including kayaking, personal watercraft, sailing, and windsurfing. AquaWorld also books fishing trips and scuba diving and snorkeling excursions.

The resort includes two lighted tennis courts (surcharges). The 18-hole Hilton golf course is 2.5 km (1.5 mi) from the hotel, and the 18-hole Pok-Ta-Pok Golf Club is 7.5 km (4.75 mi).

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Golfing nearby
  • Golf - miniature nearby
  • Motor boating nearby
  • Windsurfing nearby
  • Snorkeling nearby
  • Sailing nearby
  • Water skiing nearby
  • Personal motorized watercraft on site
  • Volleyball nearby
  • Parasailing nearby
  • Fishing nearby
  • Playground nearby
  • Aerobics on site
  • Pilates classes on site
  • Scuba diving on site
  • Surfing/boogie boarding on site
  • Swimming on site
  • Yoga classes/instruction on site
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Spa
  • Steam room in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments


Check-in

Check-in time starts at 4 PM


Check-out

Check-out time is noon


Payment types

Accepted at this hotel: American Express, Diners Club, Discover, JCB International, MasterCard, Visa


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees
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