Hotel Xbulu-Ha

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a security system and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

• Staff temperature checks are conducted regularly
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Security system
• Debit cards not accepted
• Property does not follow sanitization practices of any association
• Staffed front desk
• Smoke detector
• Front desk opens daily at 7 AM
• Front desk closes daily at midnight
• Property does not offer onsite COVID-19 testing
• Property does not require health documentation at check-in
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are available
• Masks are compulsory at the property
• Contactless food service / room service is not available
• Reservation is not required for facilities onsite
• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Protective clothing is available to guests
• Masks are available to guests
• Mobile key entry is not available
• Food service has not been amended for enhanced safety
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitizer
• Children stay free - maximum age 11
• Social distancing measures are in place
• Contactless check-in is not available
• Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
• No elevators
• Property confirms they are implementing enhanced cleaning measures
• Children stay free
• Service animals not allowed
• Individually-wrapped food options are not available
• Cash deposit required
• Number of children who can stay free - 2
• Gap period enforced between guest stays - 24 hours