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Family-friendly Cancun hotel with 4 restaurants

Hotel Xbalamque Resort and Spa is in the heart of Cancun, walking distance from Iglesia de Cristo Rey and Ayuntamiento de Benito Juarez.

This family-friendly hotel is within close proximity of Market 28 and Ceviche Square Cancun.

Make yourself at home in one of the 91 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.

Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a sauna, and a steam room. Additional features include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.

Hotel Xbalamque Resort and Spa

At your hotel

In addition to a seasonal outdoor pool, Hotel Xbalamque Resort and Spa provides a sauna and a steam room. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary high-speed wireless Internet access.

This family-friendly hotel also offers a nightclub, spa services, and a library. Limited complimentary onsite parking is available on a first-come, first-served basis.

  • Free Wi-Fi
  • Wedding services
  • Free valet parking
  • Luggage storage
  • Conference space size (meters) - 85
  • Porter/bellhop
  • Dry cleaning/laundry service
  • One meeting room
  • 24-hour front desk
  • Total number of rooms - 91
  • Number of floors - 3
  • Bar/lounge
  • Coffee shop or café
  • Concierge services
  • Elevator/lift
  • Gift shops or newsstand
  • Hair salon
  • Tours/ticket assistance
  • Library
  • Spa treatment room(s)
  • Multilingual staff
  • Nightclub
  • Parking (limited spaces)
  • Garden
  • Poolside bar
  • Room service (limited hours)
  • Safe-deposit box at front desk
  • Free self parking
  • Year Built 1990
  • Number of restaurants - 4
  • Sauna
  • Shopping on site
  • Number of buildings/towers - 1
  • Spa services on site
  • Steam room
  • Outdoor seasonal pool
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Stay connected

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi

Park your car

Free self parking, Free valet parking, Parking (limited spaces)

In your room

  • Rainfall showerhead
  • Complimentary toiletries
  • Rollaway/extra beds available
  • Air conditioning
  • Climate control
  • Phone
  • Daily housekeeping
  • Shower only
  • Television
  • Iron/ironing board (on request)
  • Desk
  • Cable TV service
  • Free Wi-Fi
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Eat and drink

La Adelita - This restaurant specializes in Mexican cuisine.

Cafebreria El Pabilo - This coffee shop serves lunch and dinner.

Bar Las 4 Estaciones - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Restaurante Buonissimo - Overlooking the garden, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

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Play

Recreational amenities at the hotel include a sauna, a steam room, and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Skydiving nearby
  • Ecotours on site
  • Pilates classes on site
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Relax

  • Manicures and pedicures
  • Massages
  • Body treatments
  • Facial treatments

The fine print for Hotel Xbalamque Resort and Spa

When you arrive

Check-in time starts at 3 PM

Special check-in instructions:

Guests arriving by car: drive along the Avenida Kukulkan, and the Avenida Coba (westbound). Then turn right onto Calle Yaxchilan, and after approx. 300 metres you will reach the hotel.

When you leave

Check-out time is noon

How you can pay

Accepted at this hotel: American Express, MasterCard, Visa

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available

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We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

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