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Hotel Santa Maria Cancun

3.5 star property
3.5-star hotel near Ultramar Ferry Puerto Juárez

Choose dates to view prices

Hotel Santa Maria Cancun

Photo gallery for Hotel Santa Maria Cancun

Interior detail
Interior detail
Superior Room, 2 Double Beds | Desk, bed sheets
Interior detail
Interior detail

Overview of Hotel Santa Maria Cancun

Reviews
7.0

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Cancun, QROO
  • Popular LocationLas Palapas Park17 min walk
  • Popular LocationPlaza 283 min drive
  • Popular LocationCancun Mall5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)21 min drive

Room options

View all photos for Standard Superior Room

Standard Superior Room | Desk, bed sheets

Standard Superior Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Desk, bed sheets

Superior Room, 2 Double Beds

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

Standard Suite | Desk, bed sheets

Standard Suite

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | Desk, bed sheets

Suite, 2 Double Beds

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

Desk, bed sheets

Room Superior

  • Sleeps 4

View all photos for Room Standard

Desk, bed sheets

Room Standard

  • Sleeps 2

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4.0 out of 5, Very Good, (223)
The price is $39
per night
$51 total
includes taxes & fees
May 7 - May 8
Hotel Avenida Cancun

About the neighborhood

Cancun

Downtown Cancun stay.Within a 15-minute walk of this Downtown Cancun hotel, you'll find Mercado 23 and Séptimo Día Adventist Church. Las Palapas Park and Xbalamqué Theater are also within 2 miles (3 km).

What's nearby

  • Las Palapas Park - 17 min walk
  • Plaza 28 - 3 min drive
  • Ultramar Ferry Puerto Juárez - 4 min drive
  • Cancun Mall - 5 min drive
  • Puerto Cancun Marina Town Center - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • El Pocito - 4 min walk
  • Los 7 Mares - 11 min walk
  • McDonald's - 9 min walk
  • Mercado independencia - 6 min walk
  • Little Caesars Pizza - 1 min walk

About this property

Hotel Santa Maria Cancun

3.5-star hotel near Ultramar Ferry Puerto Juárez
As a guest of Hotel Santa Maria Cancun, you'll find a terrace, tour/ticket assistance, and a vending machine. Public spaces have free WiFi. Hotel Santa Maria Cancun also features a garden, concierge services, and an ATM. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 1 building
  • 49 guestrooms or units
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Smoking in designated areas
Hotel Santa Maria Cancun offers 49 air-conditioned accommodations with complimentary toiletries. 32-inch LCD televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa Maria Cancun

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Hotel Santa Maria Cancun.

Property is also known as

Dogtown Suites
Dogtown Suites Cancun
Dogtown Suites Hotel
Dogtown Suites Hotel Cancun
Santa Maria Cancun
Hotel Santa Maria Cancun Hotel
Hotel Santa Maria Cancun Cancun
Hotel Santa Maria Cancun Hotel Cancun

Frequently asked questions

How close is Hotel Santa Maria Cancun to the airport?

Hotel Santa Maria Cancun is 12.1 mi (21-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Santa Maria Cancun?

As of Apr 23, 2024, prices found for a 1-night stay for 2 adults at Hotel Santa Maria Cancun on May 6, 2024 start from $32.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Santa Maria Cancun have an airport shuttle?

Airport shuttle services are not available at Hotel Santa Maria Cancun.

How close is Hotel Santa Maria Cancun to the beach?

This hotel is 4.6 mi (11-min drive) from Playa Tortugas and 5.9 mi (9-min drive) from Langosta Beach. Don't forget your sunscreen!

Does Hotel Santa Maria Cancun offer free breakfast?

Hotel Santa Maria Cancun does not offer free breakfast.

Is there a casino at Hotel Santa Maria Cancun?

No, there is no casino at this hotel, but PlayCity Casino (4-min drive) and Royal Yak Casino and Sports Book (5-min drive) are nearby.

What time is check-in at Hotel Santa Maria Cancun?

Check-in start time: 3 PM; Check-in end time: 6 PM.

Is there free parking at Hotel Santa Maria Cancun?

This hotel offers free self parking.

Does Hotel Santa Maria Cancun have a pool?

Hotel Santa Maria Cancun does not have a pool.

Does Hotel Santa Maria Cancun have a spa?

There are no spa services available at this hotel.

How close is Hotel Santa Maria Cancun to downtown Cancun?

Hotel Santa Maria Cancun is 1.4 mi away from Cancun.

Hotel Santa Maria Cancun Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 85 out of 402 reviews" "
Rating 8 - Good. 136 out of 402 reviews" "
Rating 6 - Okay. 89 out of 402 reviews" "
Rating 4 - Poor. 52 out of 402 reviews" "
Rating 2 - Terrible. 40 out of 402 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Kirpal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Paramjit Singh

Stayed 1 night in Dec 2023

8/10 Good

irfan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good price and theres close market to shop 👍
Stayed 1 night in Oct 2023

4/10 Poor

mike

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I reserv for one person a ine room with queen bed , having refrigerator with microwave as it was shoing on the picture...instead they give me a larger room with two twin bed with no refrigerator and no microwave...my explanation and request was neglected..my request to see or talk to manager hed no respond...they asked me if i want have what i reserved, i should pay 150 pesos extra...that is radicollous!!!
Stayed 5 nights in Oct 2023

2/10 Terrible

DEEPAK, MILTON

Liked: Cleanliness, amenities, property conditions & facilities
Inconvenient for tourist! far from Tourist area. Rude staff completely ignore english speaking people. English speaking tourist treated like trash. After spending thousands of dollars and in vacation mood, they will ruin both, your money and your mood. The hotel is far from Bus terminal which is the tourist area in downtown. Hotel was mostly empty in my 7 day stay.

4/10 Poor

Erika Villa

Traveled with family
Disliked: Amenities, property conditions & facilities
Area was bad. No elevator. No phone in the rooms. Staff rude and wouldn’t even acknowledge us.
Stayed 6 nights in Aug 2023

2/10 Terrible

Sakibu

Stayed 7 nights in Aug 2022

10/10 Excellent

Juan Carlos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Buen hotel, tiene estacionamiento, microondas, y refrigerador, una muy buena ubicación, dice todo para tomar el transporte público, y tiendas de conveniencia, lugares para comer, y farmacias, e incluso lavanderías tan cerca que se puede ir caminando, además cuenta con un pequeño balcón para disfrutar la vista, y el área no es ruidosa en la noche, se puede descansar muy bien. El internet a veces iba un poco lento, no permiten consumir bebidas alcohólicas, y a veces la luz se baja por un segundo. No se
Stayed 4 nights in Jul 2022

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Adequate Hotel in a Bad Location.
The hotel is situated on a busy main road with few bars and restaurants nearby although there are convenience stores and a McDonalds about 10 minutes walk away. I booked a Superior Room, but there was no wardrobe/closet to hang my clothes, or a safe. The shower provided hot water when required. The A/C worked well and the bed was comfortable. The wi-fi in the room worked well. My room door lock was key operated and the lock did not look or feel robust. The receptionists were very pleasant and helpful, making phone calls for me and hailing taxis. Smoking is allowed on the balcony to the front of the hotel, but no ashtrays are provided and rubbish e.g. pizza boxes, plastic cups is allowed to collect there. There is no hotel bar or restaurant. The nearest place to eat is a taco restaurant directly opposite. Take the R-1 bus to the Hotel Zone. The bus stop is about a 10-15 minute walk away. The area surrounding the hotel is not safe after midnight and it's best to be in your room by then. For the price, it was more adequate, but due to few shops and restaurants nearby, I checked out after night 3 of my 7 night reservation.
Stayed 7 nights in May 2022

8/10 Good

Devyn

Liked: Cleanliness, staff & service, property conditions & facilities
This is an incredible place to stay for a great rate. They don't speak English very well at all, so be prepared with Google Translate or be able to speak Spanish. The room was fine - clean, comfortable, safe. I couldn't turn off the TV because I couldn't get the button to work. The area isn't bad - it's just a bit of a hike from most things. There are great little places around to eat, including the little food place at the end of the block. The laundromat next door has free coffee and it's convenient if you want to clean your stuff. The downsides: the people who stayed there - there was some sort of couple that were in a rocky point in their relationship and apparently one locked the other in the room. There was subsequent screaming for a good 20 minutes at 1am before it was addressed. The next day, they got into a physical fight and I'm unsure if the person who stayed was asked to leave or not, but it was unsettling at very least. There are no coffee pots in the rooms. I realize that this is probably an expense they can't necessarily spare, but there are also no places for coffee or breakfast nearby, so BRING YOUR STUFF TO MAKE COFFEE IF YOU NEED IT LIKE I DO including an electric kettle and some sort of french press or cone drip thing to go on top of a coffee cup or something.
Stayed 3 nights in Apr 2022