Book your room at Cancun Bay Resort

Room type

Standard Room

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Junior Suite

Max Occupancy: 5 guests (up to 4 children, 4 infants)

Family Suite

Max Occupancy: 9 guests (up to 8 children, 6 infants)

Oceanfront Cancun hotel in Hotel Zone with 2 restaurants

With a stay at Cancun Bay Resort in Cancun (Hotel Zone), you'll be minutes from Playa Linda and close to Museo de Arte Popular Mexicano.

This hotel is within close proximity of Torre Escenica and Playa Las Perlas.

Make yourself at home in one of the 98 air-conditioned guestrooms. Rooms have private balconies or patios. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Don’t miss out on recreational opportunities including an outdoor pool and a spa tub. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar.

Featured amenities include dry cleaning/laundry services, multilingual staff, and a safe deposit box at the front desk. Free self parking is available onsite.

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Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Cancun Bay Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Surcharges for:
  • premium food items
  • premium or imported non-alcoholic beverages
  • premium or imported alcoholic beverages
  • bottled wine
  • bottled liquor
  • room service

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Snorkeling
  • Snorkeling excursions

Land activities

  • Volleyball

Lessons/classes/games

  • Aerobics
  • Dancing
  • Water fitness

Entertainment

  • Onsite entertainment and activities

Not included

  • Airport transfers
  • Laundry/dry cleaning services
  • Motorized water sports
  • Room service
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Hotel Amenities

Some rates at Cancun Bay Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a marina, Cancun Bay Resort features an outdoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a swim-up bar, and a poolside bar. High-speed wireless Internet access is complimentary.

This Cancun hotel also offers a children's pool, a terrace, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in December 2012.

Cancun Bay Resort has designated areas for smoking.

  • Babysitting or childcare (surcharge)
  • Total number of rooms - 98
  • Number of floors - 3
  • Bar/lounge
  • Coffee/tea in lobby
  • Coffee shop or café
  • Concierge services
  • Dry cleaning/laundry service
  • Designated smoking areas
  • Free WiFi
  • Grocery/convenience store
  • Tours/ticket assistance
  • Marina on site
  • Multilingual staff
  • RV, bus, truck parking
  • Parking (limited spaces)
  • Garden
  • Terrace
  • Beach bar
  • Poolside bar
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Number of restaurants - 2
  • Beach sun loungers
  • Pool sun loungers
  • Beach towels
  • Free self parking
  • Number of buildings/towers - 5
  • Spa tub
  • Children's pool
  • Outdoor pool
  • Swim-up bar
  • Television in lobby
  • Wedding services
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Internet

Available in some public areas: Free WiFi

Parking

Free self parking, RV, bus, truck parking, Parking (limited spaces)

Room Amenities

  • Balcony or patio
  • Air conditioning
  • Phone
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Shower only
  • Hair dryer (on request)
  • Television
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • Cable TV service
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
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Where to Eat

El Faisan - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Pina Colada - This poolside restaurant specializes in international cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Pool Bar - This bar is located by the pool.

Jacuzzi Bar - This bar is located by the pool. Happy hour is offered.

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Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site.

Guests under 18 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Parasailing nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Boat tours nearby
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Spa Services

  • Massages on beach

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible path of travel
  • Accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed

No rollaway/extra beds available

No elevators

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