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"In relation to the price it is a cery good option. Just there is no internet in the rooms which is very bad. " More

By a verified traveler on Sun 12 Sep 2021

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Hotel Description

3-star beachfront hotel near Delfines Beach

On the beach

Your stay at this Zona Hotelera hotel places you within 2 miles (3 km) of Delfines Beach and Iberostar Cancun Golf Course. Also, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park is within half a mile (1 km) and El Rey Ruins is within 2 miles (3 km).

Private beach, dining

This hotel features a private beach, 2 outdoor pools, and a restaurant. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Families will appreciate the children's pool, onsite laundry facilities, and babysitting.

Deluxe Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$99* Per night/room Apr 8 - Apr 9

Master Suite

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Junior Suite, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Bsea Cancun Plaza Hotel ratings based on 13 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Bsea Cancun Plaza Hotel

Everyone (5) Family (5)
2 out of 5
Staff at check out was rude and I almost lost my flight. You have to check out ahead of time because they asked you to pay a deposit and they sent someone to check the room before you get your money back. Too complicated!

Posted by on Jul 5, 2022

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1 out of 5
Property is in very poor state. Our first room was the bare basics, wind noise from sliding door kept us awake, and room was poorly lit. Front door had signs of being broken into. Reported it to front desk lady with no change. She simply stated it might be an aesthetic issue. Spoke to the manager about leaving after 1st night of 10 day reservation and she changed us to a better room. Second room was decent but disappointed with Travelocity (Expedia) rating of this poorly maintained property. Please see other reviews, we are not the only family with issues at this hotel. Long awaited vacation was almost ruined. It’s a shame the hotel describes itself as a “Mexican style hotel”. Website pictures of the rooms and facilities are not anything close to the first room we were given. We really appreciated they finally gave us a decent room but the trouble, hassle, and time lost from vacationing is not worth it.

Posted by on Oct 14, 2021

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3 out of 5

Posted by on Sep 19, 2021

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4 out of 5
In relation to the price it is a cery good option. Just there is no internet in the rooms which is very bad.

Posted by on Sep 12, 2021

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5 out of 5
Good overall.... we would stay again, also view and distance to the beach was Great!

Posted by on Jun 23, 2021

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5 out of 5

Posted by on Mar 24, 2021

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2 out of 5
The Ocean view and pool was the most Interesting, Besides that everything was powerless, the beds were hard, they didn’t clean well, I was expecting a little Welcome Present. We did the Check in between 5:40 and 6 pm and our Room it wants ready , we had to wait like 30 more mnts . The Employees were kinda Sarcastic and Rude . it was not a good experience at the Hotel. Won’t stay there again and not recommend. 👎

Posted by on Oct 14, 2019

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2 out of 5
The location of this property was hard to beat. The pool area is beautiful, and the beach is well taken care of. Unfortunately we were put in a room that looked nothing like what was advertised, and was very dilapidated and grungy. We learned that there are hotel rooms, and owned condos, and we were put in the latter, which was not what had been promised. Additionally, the hotel next door had music two of the nights we were there until about 11pm, and we were unable to sleep until it ended, given how close it was to our door.

Posted by on May 14, 2019

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5 out of 5
Friendly staff! Clean rooms! All was nice. Hotels restaurant had really good food.

Posted by on Dec 1, 2018

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1 out of 5

Your reservation doesn't matter here

We booked a room with a king sized bed several months in advance of our trip. When we arrived at the hotel, they gave us a room with two double beds instead. We very calmly brought the issue up with the man at the front desk and asked if we could have the room that we reserved. The man very rudely and un-apologetically explained that they did not have any more rooms left with king beds. The only rooms they had left, apparently, were rooms with two double beds - which are very small and not very comfortable when trying to fit two people into a bed. The only explanation is that the hotel must take more reservations for certain rooms then they actually have available. What is the point of booking and reserving a specific room type months in advance when the hotel is just going to give you any random room when you arrive? I have stayed at much nicer and competitively priced hotels in Cancun before. Seriously, don't waste your money here and gamble over whether you are going to get what you booked.

Posted by on Jul 7, 2017

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Property Features

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to Bsea Cancun Plaza Hotel for summer fun including 2 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Cancun hotel.

  • 1 building
  • 140 guestrooms or units
  • 5 levels
  • Built in 1989
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Fireplace in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Separate living room
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Bsea Cancun Plaza Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate dining areas. 38-inch flat-screen televisions come with cable channels and first-run movies. Bathrooms include shower/tub combinations, bathrobes, and complimentary toiletries. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

  • Dining room
  • Minibar
  • Flat-screen television
  • Cable channels
  • First-run movies
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer available
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:30 AM.

Casa del Mar - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Casa del Mar - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including reflexology.

  • Deep tissue massage
  • Reflexology
  • Body treatments
  • Body wraps
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 15

Special check-in instructions:

Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property is professionally cleaned

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Guest will receive an email before arrival 7 days
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per stay
  • A tax is imposed by the city: MXN 76.00 per accommodation, per night
  • Cleaning fee: MXN 36 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 90–140 for adults, and MXN 70–120 for children
  • Airport shuttle fee: MXN 600 per vehicle (one-way, maximum occupancy 8)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bsea Cancún Plaza
  • Bsea Cancún Plaza Cancun
  • Bsea Cancún Plaza Hotel
  • Bsea Cancún Plaza Hotel Cancun
  • Cancun Plaza
  • Bsea Cancún Plaza Hotel
  • Bsea Cancun Plaza Hotel Hotel
  • Bsea Cancun Plaza Hotel Cancun
  • Bsea Cancun Plaza Hotel Hotel Cancun

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.