Please enter your travel dates.
Junior Suite, 1 King Bed, Partial Sea View - Adults Only - Continental Breakfast
- One King Bed
Deluxe Room, 2 Double Beds, Pool View
- Two Double Beds
Deluxe Room, 1 King Bed, Ocean View
- One King Bed
Deluxe Room, 2 Double Beds, Ocean View
- Two Double Beds
Hotel with private beach, full-service spa
With a stay at Beach Hotel na balam in Isla Mujeres, you'll be near the airport and close to Dolphin Discovery and Costa Occidental de Isla Mujeres National Park.
This beach hotel is within the vicinity of Playa del Norte Isla Mujeres and Garrafon Natural Reef Park.
Make yourself at home in one of the 33 individually decorated guestrooms. Rooms have private balconies or patios where you can take in partial ocean and pool views. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary weekday newspapers, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers body treatments and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and bicycles to rent. Additional features include complimentary wireless Internet access, babysitting/childcare (surcharge), and wedding services.
Grab a bite to eat at the hotel's beachfront restaurant, which features a bar. Quench your thirst with your favorite drink at a bar/lounge.
Featured amenities include currency exchange, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of banquet facilities and a meeting/conference room. Free parking is available onsite.
Simply step outside to unwind on the hotel's beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Beach Hotel na balam, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like segway rentals/tours.
A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary. This beach hotel also offers an outdoor pool and a garden. Onsite parking is complimentary.
Beach Hotel na balam is a smoke-free property.
- Beach umbrellas
- Beach cabanas (complimentary)
- Beach sun loungers
- Beach towels
- Babysitting or childcare (surcharge)
- Safe-deposit box at front desk
- Total number of rooms - 33
- Swimming pool - outdoor
- Number of floors - 2
- Banquet facilities
- Complimentary newspapers in lobby
- Currency exchange
- Dry cleaning/laundry service
- Event catering
- Front desk (limited hours)
- Full-service health spa
- Designated smoking areas
- Tours/ticket assistance
- Free Wi-Fi
- Airport transportation
- Tour assistance
- Laundry facilities
- Massage - spa treatment room(s)
- Multilingual staff
- On private beach
- Free guest parking during stay
- Smoke-free property
- Number of buildings/towers - 7
- Spa services on site
- Breakfast available (surcharge)
- Translation services
- Wedding services
- Beach/pool umbrellas
- Medical assistance available
- One meeting/conference room
- Free parking
- Security guard
Available in some public areas: Free Wi-Fi
Free parking, Free guest parking during stay
- Room Amenities
- Cribs/infant beds (complimentary)
- Balcony or patio
- Access via exterior corridors
- Climate control
- Complimentary weekday newspaper
- Soundproofed rooms
- Ceiling fan
- Daily housekeeping
- Extra towels/bedding
- Turndown service (on request)
- Private bathroom
- Complimentary toiletries
- Shower only
- In-room massage available
- Hair dryer (on request)
- Iron/ironing board (on request)
- Window opens
- Rollaway/extra beds available
- Blackout drapes/curtains
- In-room safe
- Individually furnished
- Individually decorated
- Garden view
- Pool view
- Partial ocean view
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Zazil Ha - This beachfront restaurant specializes in fusion cuisine. Guests can enjoy drinks at the bar.
Recreational amenities at the hotel include a private beach and an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Boat launch nearby
- Rowing or canoeing nearby
- Dock nearby
- Rafting nearby
- Whale-watching nearby
- Running track/path nearby
- Segway rental/tour on site
- Parasailing nearby
- Helicopter/airplane tours nearby
- Skydiving nearby
- Ecotours nearby
- Bicycle rentals on site
- Playground on site
- Scooter/moped rentals on site
- Swimming on site
- Yoga classes/instruction on site
- Snorkeling nearby
- Scuba diving nearby
Water Lily Beach Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments.
- Body treatments
- Facial treatments
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body scrubs
Policies & Fees
Check-in time starts at 3 PM
Minimum check-in age is 18
Special check-in instructions:
The front desk is open daily from 7 AM until 11 PM.
Check-out time is noon
- Payment types
Accepted at this hotel: American Express, MasterCard, Visa
Pets not allowed
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Caters to families
Early departure fee charged
Caters to couples
- The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Airport shuttle fee: USD 80 per person (roundtrip)
- Late check-out fee: USD 50
- Refrigerator fee: USD 10 per day
- Additional Details
Guests must transfer via boat to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.