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"The staff was WONDERFUL, and the hotel is nice, but the rooms definitely could use a remodel. It was clean and nice sized, but some peeling paint, dir ... " More

By a verified traveler on Wed 02 May 2018

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Hotel Description

5-star luxury hotel near Egyptian Museum, connected to a shopping center

City center retreat

With a stay at this Downtown Cairo hotel, you'll be within half a mile (1 km) of Egyptian Museum and 2 miles (3 km) of Cairo Opera House. Cairo Tower and Museum of Islamic Art are also within 2 miles (3 km).

Luxury amenities

This luxury hotel features a casino, a nightclub, and 3 restaurants. Bring the family and enjoy the children's club, playground, and kid-friendly dining. Enjoy a meal in one of the 2 coffee shops/cafes and freebies like WiFi in public areas and a shopping center shuttle.

Room, 2 Twin Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$95* Per night/room Apr 4 - Apr 5

Executive Room, 2 Twin Beds (Nile View)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 1 King Bed (Nile View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Accessible, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Twin Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room, 2 Twin Beds, Connecting Rooms, City View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Ramses Hilton ratings based on 4 Verified Reviews

Review Summary
1.8 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Ramses Hilton

Everyone (4)
1 out of 5

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 5, 2020 by Tantawy Moawad

Thank you for your feedback. Please accept our sincere apology regarding any shortfall in experience during your stay.

1 out of 5

Posted by on Dec 6, 2019

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Comment from Hotel Management

Dec 10, 2019 by Sherin

Thank you for choosing to stay at Ramses Hilton and for taking from your time to review us on Expedia. We constantly pursue the highest quality standards. We are very glad to know that you have enjoyed your stay with us and that you loved our breakfast and Indian restaurant. The main aim is our guest satisfaction. We always hope to meet our guest expectation. Moreover, please note that we have renovated some of our floors and the process is ongoing to the rest of the hotel to keep all of our guests satisfied on their stays. Looking forward to welcome you soon  Best Regards,

1 out of 5
This is the worst Hilton I have ever stayed in. The fixtures on the wall were broken and screw holes are still visible on the walls, where the fixtures were on the floor like a dumpster. The hinges in bathroom were rusted. Fungus were on the shower fixtures (awful). The thermostat was covered with paint so we could not see the ranges, therefore were forced to turn it off. The fridge for mini bar was broken. I have a lot of pictures, but unfortunately do not know how to load them here. Bottom line....Hilton is great , but not this one...Be warned...stay away from it.

Posted by on Mar 17, 2019

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Comment from Hotel Management

Mar 26, 2019 by Sherin Gamal

Thank you for choosing to stay at Ramses Hilton and for taking from your time to review us on Expedia. Please be assured that all the issues that you have mentioned had been discussed with our concerned managers to take a severe action and prevent that from repetition. Moreover, pleased note that we have renovated some of our floors and we are refurbishing another phase of the hotel to keep all of our guests satisfied on their stays. We hope this visit won’t prevent you from staying with us the next time, looking forward to welcome you soon :) Best Regards,

4 out of 5
The staff was WONDERFUL, and the hotel is nice, but the rooms definitely could use a remodel. It was clean and nice sized, but some peeling paint, dirty carpet, old bathroom seemed a little off for a "5 star hotel". For the price I was happy, but just be prepared that it isn't what one would normally think of for a 5 star Hilton. Cheaper than other hotels in the area, and I had everything I needed, so I would probably stay here again if I go back to Cairo!

Posted by on May 2, 2018

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Renovations + Closures

The property will be renovating from August 6 2023 to March 31 2024 (completion date subject to change). The following areas are affected:

  • Elevator

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Business amenities include a business center, 7 meeting rooms, and limo/town car service. WiFi is free in public spaces. Event space at this hotel measures 8708 square feet (809 square meters) and includes conference space. A casino, an outdoor pool, and a nightclub are also featured at the luxury Ramses Hilton. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Cairo hotel.

  • 1 building
  • 811 guestrooms or units
  • 36 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 8708 sq ft of conference space
  • 809 sq m of conference space
  • Built in 1980
  • Casino
  • Nightclub
  • Deli
  • Kid's club
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Cairo Rames Station (5.5 km / 3.4 mi)
  • Property shuttles: Free shopping center shuttle; casino shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Ramses Hilton offers 811 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 49-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, bidets, and complimentary toiletries. This Cairo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Terrace Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Namaste Indian Restaurant - This theme restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Garden Court Cafe - This café specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.

OPIA lounge & Bar - This rooftop bar specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Sherlock Holmes Pub - This bar specializes in British cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Ramses Hilton

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Car required
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13 for adults and USD 6.50 for children
  • Valet parking fee: USD 8 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 70 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Ramses
  • Ramses Hilton
  • Ramses Hilton Cairo
  • Ramses Hilton Hotel
  • Ramses Hilton Hotel Cairo
  • Cairo Hilton
  • Hilton Cairo
  • Hilton Hotel Cairo
  • Hilton Hotel Ramses
  • Ramses Hilton Hotel
  • Ramses Hilton Cairo
  • Ramses Hilton Hotel Cairo

You should know

  • Pool access available from 8:00 AM to 7:30 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.